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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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RuPaul's Drag Race Season 11 Season/Series Art Incorrect

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    RuPaul's Drag Race Season 11 Season/Series Art Incorrect

    VUDU,

    I'm not sure if it is in the process of being updated, but season 11 and the overall series art has the old season 10 art. I noticed that VUDU added the season 11 art to Drag Race's companion behind the scenes series. Here is the season 11 link where the art is outdated from season 10, as well as the series art.
    https://www.vudu.com/content/movies/...Series-/234018

    The art that should be added to the first link for series and season art is located at this separate series, which is Untucked: RuPaul's Drag Race. You can search Untucked in VUDU to see the series art that actually belongs to the link above.
    https://www.vudu.com/content/movies/...Series-/681418

    The new art has RuPaul standing next to a giant lipstick with a pink background.

    #2
    We will change the cover art when the studio allows or calls for a change. We don't have the liberty to change it on the fly.

    Comment


      #3
      That's fine, but I didn't think it hurt to let the studio know the art was added to the incorrect series...

      Comment


        #4
        Originally posted by FelipeF View Post
        We will change the cover art when the studio allows or calls for a change. We don't have the liberty to change it on the fly.
        Odd the studio wouldn't send over the official artwork, when other streamers were sent the official artwork, as I'm seeing it on iTunes and Prime.

        Comment


          #5
          Yes, it's the correct art at iTunes, Amazon Instant Video, FandangoNow, Google Play.

          Comment


            #6
            Vudu, please contact the studio again about obtaining correct cover art for the new season. The new season begins tonight, and would like it corrected before I purchase the season pass! The studio has sent the correct artwork to every other streaming provider, so there's no reason Vudu would not be supplied this image.

            Comment


              #7
              VUDU,

              Will you be selling the companion series, Untucked? I know the listings are confusing, but here's how they look on iTunes.

              RuPaul's Drag Race Season 11:
              https://itunes.apple.com/us/tv-seaso...d/id1451629037


              Untucked: RuPaul's Drag Race Season 11:
              https://itunes.apple.com/us/tv-seaso...1/id1451629855

              The art is nearly identical for both of these new seasons that just premiered last night, but Untucked of course says Untucked! in giant letters below RuPaul's Drag Race title. I understand VUDU may not be allowed to make changes, but it's clear that the season 10 art is a mistake, I mean it does say "Season 10" on the series and season art when it is season 11, it would be good for content team to clarify with studio so they are aware of mistake. Hopefully we see Untucked Season 11 added, it's available everywhere else as of this morning.

              Comment


                #8
                Okay, so VUDU has added Untucked Season 11, but the cover art is for season 11 of RuPaul's Drag Race.

                https://www.vudu.com/content/movies/...son-11/1081717

                The above link should have identical art, but include the "Untucked!" text on the cover art so people know what they are buying, if you check on Amazon or iTunes, they have it listed with the Untucked cover art label, and that cover currently used in link is for regular season as mentioned.

                Comment


                  #9
                  Originally posted by VuduAddict View Post
                  Okay, so VUDU has added Untucked Season 11, but the cover art is for season 11 of RuPaul's Drag Race.

                  https://www.vudu.com/content/movies/...son-11/1081717

                  The above link should have identical art, but include the "Untucked!" text on the cover art so people know what they are buying, if you check on Amazon or iTunes, they have it listed with the Untucked cover art label, and that cover currently used in link is for regular season as mentioned.
                  This might be a studio thing, as iTunes has the same Season 11 artwork for their listing of Untucked. Strange.

                  Comment


                    #10
                    Originally posted by Wasteland View Post

                    This might be a studio thing, as iTunes has the same Season 11 artwork for their listing of Untucked. Strange.
                    If you look closely on iTunes or other services, the Untucked cover art actually says Untucked to avoid confusion. Not that it's much less confusing, but at least it says Untucked on the cover despite the art being identical otherwise. I hope VUDU can add Untucked art to their Untucked series, that way I'm not clicking both to see which is which each time there's a new episode.

                    Comment


                      #11
                      Originally posted by VuduAddict View Post

                      If you look closely on iTunes or other services, the Untucked cover art actually says Untucked to avoid confusion. Not that it's much less confusing, but at least it says Untucked on the cover despite the art being identical otherwise. I hope VUDU can add Untucked art to their Untucked series, that way I'm not clicking both to see which is which each time there's a new episode.
                      So it does, did not pay attention to that until now!

                      Comment

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