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ONLINE INSTAWATCH is not working on new IW titles (about a month now?)

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    ONLINE INSTAWATCH is not working on new IW titles (about a month now?)

    Could VUDU talk to Walmart about this?

    #2
    Same issues here, please fix.

    Comment


      #3
      Can you give examples? We are not seeing anything abnormal on our end or in our tickets.

      Comment


        #4
        Purchases Spider-man into the spiderverse about 2 weeks ago from walmart and never recieved my Instawatch. Also Mary Queen of Scots has the same problem.

        Comment


          #5
          Both of those titles have been IW enabled for a while now. We checked again and not seeing issues.

          Comment


            #6
            Originally posted by FelipeF View Post
            Can you give examples? We are not seeing anything abnormal on our end or in our tickets.
            I will update this post here as new titles get INSTAWATCH enabled

            Spider-Man: Into the Spider-Verse (2018)
            A Private War (2018)
            Mary Queen of Scots (2018)
            The Possession of Hannah Grace (2018)
            The Town (Extended Cut) (2010)
            Fear The Walking Dead: Season 4 (2018)
            Fantastic Beasts: The Crimes of Grindelwald (2018)
            The Kid Who Would Be King (2019)
            Vice (2018)
            We Die Young (2019)
            Aquaman (2018)
            A Dog's Way Home (2019)
            Breaking Bad The Complete Series (requires a code)

            Comment


              #7
              Originally posted by Bizzy View Post

              Spider-Man: Into the Spider-Verse (2018)
              A Private War (2018)
              Mary Queen of Scots (2018)
              The Possession of Hannah Grace (2018)
              The Town (Extended Cut) (2010)
              Fear The Walking Dead: Season 4 (2018)
              Fear The Walking Dead: Season 4 (2018) includes Instawatch? I don't see that online.

              Comment


                #8
                It is suppose to but it is not working currently

                Comment


                  #9
                  Originally posted by FelipeF View Post
                  Both of those titles have been IW enabled for a while now. We checked again and not seeing issues.
                  Yes it's enabled on the VUDU side but Walmart isn't actually sending any links after purchase. So we cannot get those listed above to work. No matter how many times we try. Also Bohemian Raphsody from the 4K disk does not work. It just gives an error when I bought it. Tried a few orders from walmart and had to cancel them.

                  Comment


                    #10
                    Any word on this? Looks like some new titles should have started working recently like The Kid Who Would Be King and Vice but doesn't look like they are working on Walmart's site either.

                    Comment


                      #11
                      Aquaman (2018) is now IW, it's not working. I've added it to my list above.

                      Comment


                        #12
                        A Dog's Way Home is now added to the ever growing list.

                        Comment


                          #13
                          Yup, pre-ordered several movies the past month and none have added to vudu via instawatch even though the confirmation pages says so.
                          Aquaman
                          Overlord
                          Mortal Engines
                          Fantastic Beasts: The Crimes of Grindelwald
                          Creed II

                          Comment


                            #14
                            Any word on this FelipeF ? At the very least, will you be able to prioritize resolution if there is an issue? Regular CS can take weeks to get Instawatch non-delivery issues resolved.

                            Comment


                              #15
                              IW is working now. And looks like 4K IW may have been launched.

                              Comment

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