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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu UHD 4K is here!

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    #46
    Re: Vudu UHD 4K is here!

    Originally posted by lujan View Post
    I have the Roku 4 and none of my HDX titles that are available in UHD are showing up as being owned in UHD. I don't know what this poster is talking about? When I go to these titles, it says You own HDX and not UHD.

    692 HDX
    2 HD
    2 SD

    It's changed. I think it was an initial bug or something. Prior it said I owned UHD and HDX on all my HDX titles that were in HDX. Now they all say own HDX but that I can purchase UHD.

    Comment

      #47
      Re: Vudu UHD 4K is here!

      I just purchased San Andreas in UHD from VUDU and my UV library only shows SD, HD. I'm guessing it's an ALID issue since UHD is mentioned in the UV specs.

      Comment

        #48
        Re: Vudu UHD 4K is here!

        Originally posted by Blurayfan View Post
        I just purchased San Andreas in UHD from VUDU and my UV library only shows SD, HD. I'm guessing it's an ALID issue since UHD is mentioned in the UV specs.
        UHD is not yet supported on the UV or VUDU side (it's very new to the spec). It will be supported, but of course it's still going to be up to studios to include their UHD titles as UV-enabled.

        Comment

          #49
          Re: Vudu UHD 4K is here!

          Originally posted by Jake View Post
          UHD is not yet supported on the UV or VUDU side (it's very new to the spec). It will be supported, but of course it's still going to be up to studios to include their UHD titles as UV-enabled.
          Jake, is there any way a consumer can track these deliveries? Spec is public, but implementation doesn't seem to be tracked on the UV site. I'm only asking about the technology. I do understand the studios decide what's available in UHD.

          Comment

            #50
            Re: Vudu UHD 4K is here!

            I wish there was a way to view the UHD titles and prices without going through the UHD device. All the providers (Netflix, AIV, etc.) are preventing customers from viewing UHD titles with a normal browser or with a non-UHD device. Why? I often don't use the same device to view the UHD choices but am forced to in order to browse these titles.

            692 HDX
            2 HD
            2 SD

            Comment

              #51
              Re: Vudu UHD 4K is here!

              I hope they get their head out of their butts and give the ability to all UHDTV users. I have a 4K Sony and would like to enjoy 4K Vudu, but I will not be buying a Roku box. WTF? This is not a good business model.

              Comment

                #52
                Re: Vudu UHD 4K is here!

                Originally posted by lujan View Post
                I wish there was a way to view the UHD titles and prices without going through the UHD device. All the providers (Netflix, AIV, etc.) are preventing customers from viewing UHD titles with a normal browser or with a non-UHD device. Why? I often don't use the same device to view the UHD choices but am forced to in order to browse these titles.

                692 HDX
                2 HD
                2 SD
                UHD information/purchasing (not playback) will be available on the VUDU web and mobile apps, it just wasn't a requirement for launching UHD. It likely will not be available on non-UHD devices for the time being to prevent customer confusion.

                Comment

                  #53
                  Re: Vudu UHD 4K is here!

                  Originally posted by watcherseven View Post
                  I hope they get their head out of their butts and give the ability to all UHDTV users. I have a 4K Sony and would like to enjoy 4K Vudu, but I will not be buying a Roku box. WTF? This is not a good business model.
                  Don't expect any more replies from me on this topic without a bit of courtesy in return.

                  Work is ongoing on other UHD devices/TVs (both upcoming and existing models). Obviously VUDU would like to support UHD on as many devices as possible.

                  Comment

                    #54
                    Re: Vudu UHD 4K is here!

                    Originally posted by Jake View Post
                    UHD information/purchasing (not playback) will be available on the VUDU web and mobile apps, it just wasn't a requirement for launching UHD. It likely will not be available on non-UHD devices for the time being to prevent customer confusion.
                    Thank you for this info, Jake. Are you able to share when this will become effective?

                    Comment

                      #55
                      Re: Vudu UHD 4K is here!

                      Are there gonna be any additional UHD titles offered anytime soon? Or will D2D be made possible for the current UHD titles?

                      Comment

                        #56
                        Re: Vudu UHD 4K is here!

                        Originally posted by watcherseven View Post
                        I hope they get their head out of their butts and give the ability to all UHDTV users. I have a 4K Sony and would like to enjoy 4K Vudu, but I will not be buying a Roku box. WTF? This is not a good business model.
                        Jake was nice enough to respond to questions on this forum and this is how you treat him. You should be ashamed of yourself. UHD is very new and it seems that your expectation is that VUDU has an app ready for all devices at launch. Please show me another service that has this available.....

                        Heck, Flixster and Cinemanow do not even have apps on a lot of devices that can play SD or HD.

                        Of course VUDU wants to have an app of all 4K TV's/boxes ASAP or they won't make money on selling titles.

                        Comment

                          #57
                          Re: Vudu UHD 4K is here!

                          Well it looks like he's banned! Hahaha!

                          Thank you Jake for taking the time out of your busy schedule to chime in when you can. I think we all appreciate it.

                          Comment

                            #58
                            Re: Vudu UHD 4K is here!

                            Yes, thank you Jake!

                            Comment

                              #59
                              Re: Vudu UHD 4K is here!

                              Originally posted by Jake View Post
                              UHD information/purchasing (not playback) will be available on the VUDU web and mobile apps, it just wasn't a requirement for launching UHD. It likely will not be available on non-UHD devices for the time being to prevent customer confusion.
                              Good to know that it will eventually be available on the web and on non-UHD devices but "... time being..." is a very relative phrase and I have 3 year old cases with Vudu that have still not been corrected so I won't be holding my breath.

                              695 HDX
                              2 HD
                              2 SD

                              Comment

                                #60
                                Re: Vudu UHD 4K is here!

                                I have a samsung JS9500. I purchased a roku 4 to get access to vudu 4k (which like everyone else, was not happy i needed to spend $130 to a device just to allow me to purchase $30 movies). I did buy 1 or 2 movies, but the difference was up and down over blu ray. the roku 4 will not allow me to select 4k 10 bit, so these 4k movies are only coming in at 8 bit, which is a big down grade in color. my blu ray actually gives better color because of this, at least thats the reason i think it gives better color. Long story short, i returned the roku 4 because to me it was waste of money. really wish they would just update my built in vudu app to support 4k, but all this politics BS always screws everything up making everything even more inconvienent than it already is. end rant.

                                Now, does anyone know if Vudu ever plans to offer the standard SMPTE HDR10 versions of movies or strictly dolby? Its an absolutely rediculously stupid way to make money, to offer an HDR version that only 1 model tv has (not to mention that 1 model tv is 6 grand so even less people will own it, and its a special order tv so even less people will have it!!), when there are 10-20 models with thousands and thousands already sold of people screaming for HDR material to be offered to them. If vudu could offer me smpte HDR movies, i would probably buy at least half of them asap.

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