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Serenity Pre-Orders Not Processed?

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    Serenity Pre-Orders Not Processed?

    I pre-ordered Serenity through Instawatch but it doesn't look like it's processed yet even though it should be available today. Thanks!

    #2
    I'll have someone look into this for you.

    Comment


      #3
      Any update? Been over 36 hours now since the movie has been available.

      Comment


        #4
        Originally posted by h0bb5 View Post
        Any update? Been over 36 hours now since the movie has been available.
        What's your email address with Vudu? Not seeing anything with the email used for this forum.

        Comment


          #5
          Same problem here, haven't heard back from Vudu support yet.

          Comment


            #6
            Same issue here. Serenity is still sitting in pre-orders. Any update? FelipeF

            Comment


              #7
              Still working on this issue, we hope to have a fix soon.

              Comment


                #8
                Originally posted by FelipeF View Post
                Still working on this issue, we hope to have a fix soon.
                Any news yet? I know stuff happens but it?s Kind of crazy that it?s still not fixed

                Comment


                  #9
                  Disc released this week and my pre-order is still sitting there, 2 weeks later.....What's the status on this FelipeF ?

                  Comment


                    #10
                    May 3 - preorder still hasn't processed. Been ... two weeks now?

                    Serenity - May 3, 2019 (Preorder).JPG



                    Comment


                      #11
                      Mine is still sitting in pre-orders as well.

                      Comment


                        #12
                        My Serenity is still in preorders and no response from vudu support. What is the issue with this?

                        Comment


                          #13
                          Any end in sight?

                          Comment


                            #14
                            We are still working on this pre-order issue. Since these pre-order have yet to activate, you have not been charged (if you purchased the pre-order).

                            Comment


                              #15
                              Still an issue on 5/16/2019. The blu-ray was out on April 30, 2019.

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