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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Upgrade from HDX to UHD

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  • USMarine1171
    replied
    Re: Upgrade from HDX to UHD

    Originally posted by Kappa123 View Post
    The movie studios won't allow them, that's the reason. The studios want us to repurchase our previously owned content in UHD. No different if you already own the DVD/Blu-ray, you don't get to purchase the UHD Blu-ray for a fraction of the price.
    Yet, several UHD titles I can get for $20 from other apps while VUDU wants me to pay $30. Does the studio make them charge more as well???

    Leave a comment:

  • Asrugan
    replied
    Re: Upgrade from HDX to UHD

    Originally posted by echopulse View Post
    And also the option to upgrade SD titltes to HDX.
    This too, I'd gladly pay the $3 cost on my SD movies to upgrade them to HD at this point (don't know what I was thinking using SD in the first place, shesh!)

    Leave a comment:

  • VuduAddict
    replied
    Re: Upgrade from HDX to UHD

    Originally posted by Kappa123 View Post
    The movie studios won't allow them, that's the reason. The studios want us to repurchase our previously owned content in UHD. No different if you already own the DVD/Blu-ray, you don't get to purchase the UHD Blu-ray for a fraction of the price.
    You are correct that it ultimately is up to studio decision as far as upgrade options. However, I don't feel previous formats are a good example of not having upgrade options, as that involves physical media and a resale market for used discs. This is the first time where we have encountered a format that isn't limited by it's physical form, and files that are upgradable or changeable. If an encode is bad, it can be fixed without having to start a mail-in or form replacement program. If consumers want upgrade options, you would want to contact the studios directly and voice your concern. Not that it would necessary change anything, as they know this is possible, but I like to think that it can help. Sony is the only studio that I am aware of that at one point (or still does?) offered upgrade options when a digital film is purchased or redeemed through their website. I upgraded various digital purchases to 4K at one point. It would be nice to see it as an option, but i'm not expecting it either.

    Leave a comment:

  • Kappa123
    replied
    Re: Upgrade from HDX to UHD

    Originally posted by USMarine1171 View Post
    I don't see any reason to continue purchasing movies through VUDU until they offer an HDX to UHD upgrade option, or a reasonable explanation why they can't.
    The movie studios won't allow them, that's the reason. The studios want us to repurchase our previously owned content in UHD. No different if you already own the DVD/Blu-ray, you don't get to purchase the UHD Blu-ray for a fraction of the price.

    Leave a comment:

  • USMarine1171
    replied
    Re: Upgrade from HDX to UHD

    I don't see any reason to continue purchasing movies through VUDU until they offer an HDX to UHD upgrade option, or a reasonable explanation why they can't.

    Leave a comment:

  • Wasteland
    replied
    Re: Upgrade from HDX to UHD

    I fully support this. I would high consider purchasing UHD titles if they weren't so pricey, as I own most of them already in HDX. Vudu should offer discounts, I know many would go for it!

    Leave a comment:

  • echopulse
    replied
    Re: Upgrade from HDX to UHD

    And also the option to upgrade SD titltes to HDX.

    Leave a comment:

  • andrewburkybile
    replied
    Re: Upgrade from HDX to UHD

    +1 for option to upgrade from HDX to UHD

    Leave a comment:

  • WileE
    replied
    Re: Upgrade from HDX to UHD

    I don't understand why they would be allowed to do "Disc to Digital" but not Digital to Digital.

    I hope this feature is available in the future... There are a lot of movies that I don't care to upgrade, but those that I do I'm not interested due to the price since I already have the movie(s). If it was more reasonable, I would pay for the upgrades.

    Leave a comment:

  • lujan
    replied
    Re: Upgrade from HDX to UHD

    Originally posted by Waysender View Post
    ...

    The option on a HDX movie when you go to start it would just pop up, "would you like to upgrade to UHD for this viewing?" This would give Vudu members an option for UHD without the permanent upgrade. The price could be in the $3-5 dollar range. The logic being that the person already has the title owned so just charge a fee to upscale because most people probably won't run out to replace their entire movie collection to 4k.

    ...
    I think that's a great idea but Vudu would have the get the studios to agree to it.

    3 UHD
    736 HDX
    2 SD

    Leave a comment:

  • Waysender
    replied
    Re: Upgrade from HDX to UHD

    While I don't see a permanent upgrade option coming anytime soon, if at all, a possible work around could be some sort of upscale option when you go to stream a title you already own.

    The option on a HDX movie when you go to start it would just pop up, "would you like to upgrade to UHD for this viewing?" This would give Vudu members an option for UHD without the permanent upgrade. The price could be in the $3-5 dollar range. The logic being that the person already has the title owned so just charge a fee to upscale because most people probably won't run out to replace their entire movie collection to 4k.

    Out of the 140+ movies I own I can only think of a dozen or so I would really want to upgrade to 4k/UHD. Star Wars: The Force Awakens, Mad Max: Fury Road, all the comic book movies ect.

    I'm in the market for a new television and since 4k UHD seems to be the norm now I am just spit-balling because I want the best possible movie going experience.

    Leave a comment:

  • Cranston37
    replied
    Re: Upgrade from HDX to UHD

    Originally posted by e30cabrio View Post
    Of course not but you can update VUDU SD to HDX for a fee. If the answer is no, fine. My complaint is this thread has whiskers and no response from VUDU. 99% of the time the response (or lack thereof) is worse than the issue one has with vendors.
    The only way to upgrade from SD to HDX is through Disc to Digital - that's quite a bit different then what everyone in this thread is asking for.

    And there's nothing for Vudu to respond to - the ability to do this is a studio issue, not a Vudu one. You're best bet is to contact studios that have UHD content like Fox or Warners.

    Leave a comment:

  • e30cabrio
    replied
    Re: Upgrade from HDX to UHD

    Of course not but you can update VUDU SD to HDX for a fee. If the answer is no, fine. My complaint is this thread has whiskers and no response from VUDU. 99% of the time the response (or lack thereof) is worse than the issue one has with vendors.

    Leave a comment:

  • lowenbotten
    replied
    Re: Upgrade from HDX to UHD

    This thread is funny. Can you order a 4K disc upgrade from Amazon for a Blu-ray you already own? Can you go to Best Buy or Target with your DVD or Blu-ray copy and get a 4K disc upgrade for a small fee?

    Leave a comment:

  • e30cabrio
    replied
    Re: Upgrade from HDX to UHD

    I searched for this topic as I am about to buy a 4k set. I find it unacceptable in all ths time this thread has been up there is ot a single response from VUDU.

    Hello? Is this thing on VUDU?

    Leave a comment:

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