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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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LG OLED65C9 Vudu App - NOT STREAMING

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    LG OLED65C9 Vudu App - NOT STREAMING

    After two weeks of use my Vudu app on my LG TV stopped streaming. I have reported this issue to your support and we went through all the troubleshooting steps. Also used port forwarding as per their recommendation. I submitted all sorts of traceroute info last night and have heard NOTHING... When will we get this fixed?

    #2
    Originally posted by radamo View Post
    After two weeks of use my Vudu app on my LG TV stopped streaming. I have reported this issue to your support and we went through all the troubleshooting steps. Also used port forwarding as per their recommendation. I submitted all sorts of traceroute info last night and have heard NOTHING... When will we get this fixed?
    I also have the C9 and was having the same problem but I was able to fix it by changing the location:

    Under "Settings", choose "General" and then "Location" and change it from "Set Automatically" to "United States". Hopefully this helps!

    284 UHD
    814 HDX
    3 SD

    Comment


      #3
      Originally posted by lujan View Post

      I also have the C9 and was having the same problem but I was able to fix it by changing the location:

      Under "Settings", choose "General" and then "Location" and change it from "Set Automatically" to "United States". Hopefully this helps!

      284 UHD
      814 HDX
      3 SD
      I will check that.. seems too simple though... :-D

      Comment


        #4
        Also interesting to note that VUDU support requested my traceroute info which I sent earlier in the week (Monday) and I still have not heard a WORD from them. Not impressed.

        Comment


          #5
          Originally posted by radamo View Post

          I will check that.. seems too simple though... :-D
          Don't bother it doesn't seem to last long. I tried again just yesterday and I kept getting the spinning circle and then asking me if I want to change from UHD to HD. I have a fast connection and don't have any issues with the other streaming providers, just Vudu.

          284 UHD
          815 HDX
          3 SD

          Comment


            #6
            Originally posted by lujan View Post

            Don't bother it doesn't seem to last long. I tried again just yesterday and I kept getting the spinning circle and then asking me if I want to change from UHD to HD. I have a fast connection and don't have any issues with the other streaming providers, just Vudu.

            284 UHD
            815 HDX
            3 SD
            Setting the port forwarding seems to have helped. But I haven?t tried again today... Seems very odd. I too have a fast connection (400Mb) and NO issues with any other online service.

            Comment


              #7
              Originally posted by radamo View Post

              Setting the port forwarding seems to have helped. But I haven?t tried again today... Seems very odd. I too have a fast connection (400Mb) and NO issues with any other online service.
              I can try it but not sure what you mean by "setting the port forwarding..."?

              285 UHD
              815 HDX
              3 SD

              Comment


                #8
                Lujan,
                Did you get this working?

                Comment


                  #9
                  Originally posted by radamo View Post
                  Lujan,
                  Did you get this working?
                  I haven't tried it in a while but l will let you know when I do. There are so many other devices available for Vudu that it's not high on my priority list.

                  286 UHD
                  820 HDX
                  3 SD

                  Comment

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