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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Best of Chappelle's Show is Missing Content!

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    #1

    Best of Chappelle's Show is Missing Content!

    I bought "The Best of Chappelle's Show Uncensored" a while back, and when I watched it last week, I found that the ONE SKETCH I was mainly looking forward to is missing - namely the "Charlie Murphy's True Hollywood Stories featuring Rick James" (all the sketches in this compilation are funny as hell, but the Rick James sketch is the funniest one of all IMO and the sketch I mainly bought this for)! I feel ripped off, as here is the Vudu synopsis:
    Catch twenty-five of Dave's greatest sketches from the first three seasons of his hit show on this one-disc gem, which contains some of Dave's most memorable sketches, such as the Clayton Bigsby: Blind White Supremacist, Black Bush, Mad Real World, Samuel Jackson Beer, Keeping it Real, and the unforgettable Charlie Murphy's True Hollywood Stories featuring Rick James.

    The Rick James sketch is on the DVD (you can see that the Amazon website specifically lists this sketch in the product description too), and it should have been included on the Vudu version too.

    EDIT: I just opened a ticket with Vudu ... Let me compliment the excellent support! After verifying my issue, they are escalating this to the content team to collaborate with the studio, so we'll see what happens.
    Tags: None
    #2
    Re: Best of Chappelle's Show is Missing Content!

    Originally posted by PFloyd View Post
    I bought "The Best of Chappelle's Show Uncensored" a while back, and when I watched it last week, I found that the ONE SKETCH I was mainly looking forward to is missing - namely the "Charlie Murphy's True Hollywood Stories featuring Rick James" (all the sketches in this compilation are funny as hell, but the Rick James sketch is the funniest one of all IMO and the sketch I mainly bought this for)! I feel ripped off, as here is the Vudu synopsis:
    Catch twenty-five of Dave's greatest sketches from the first three seasons of his hit show on this one-disc gem, which contains some of Dave's most memorable sketches, such as the Clayton Bigsby: Blind White Supremacist, Black Bush, Mad Real World, Samuel Jackson Beer, Keeping it Real, and the unforgettable Charlie Murphy's True Hollywood Stories featuring Rick James.

    The Rick James sketch is on the DVD (you can see that the Amazon website specifically lists this sketch in the product description too), and it should have been included on the Vudu version too.

    EDIT: I just opened a ticket with Vudu ... Let me compliment the excellent support! After verifying my issue, they are escalating this to the content team to collaborate with the studio, so we'll see what happens.
    I was curious how it was even possible that the content could be different... it looks like the Rick James sketch is an "extra" on the DVD, not part of the main content, and the summary provided is just the one from the DVD (should probably be changed unless/until the extras could be added).

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      #3
      Re: Best of Chappelle's Show is Missing Content!

      Originally posted by Jake View Post
      I was curious how it was even possible that the content could be different... it looks like the Rick James sketch is an "extra" on the DVD, not part of the main content, and the summary provided is just the one from the DVD (should probably be changed unless/until the extras could be added).
      Interesting ... and that would explain it; although why they would make the "flagship episode" an extra feature is beyond me. I wonder how the studio will handle it ... My guess is they will neither add it to the main content nor add it as a special feature (in which case I will ask for a refund - I have all the full seasons on DVD anyway); but I hope I'm wrong.

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        #4
        Re: Best of Chappelle's Show is Missing Content!

        And the results are in:
        (From Vudu)

        The content team reached out to the studio about this. The studio looked into it, but it turns out adding the Rick James sketch to the digital copy is more complex than expected, so they can't add it. They instead updated the synopsis of the Best of Chappelle's show, and it will have the reference to Rick James sketch removed.

        Bummer . . .

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