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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango ... See more
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Forum admins professionalism

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    Forum admins professionalism

    I have made a few posts and I have seen other posts by others and complaints from others about their posts being deleted. It seems to me that just deleting a post without so much as a explanation is very unprofessional. If an admin can/wants to help they do a awesome job. On the other hand When they can't/Wont boom they just delete the post as if to hide it with no explanation. Seems it would be better to just move on and ignore the post until the admin wants/can do something about it. How long til this post is deleted

    #2
    Re: Forum admins professionalism

    We do not respond to all posts made on this forum. Please refer to the guidelines of this forum at the link below. The main purpose of this forum is to create a online community within the Vudu users and share ideas, make title requests, and yes, ask for help. In most cases, a fellow community member might have encountered the same issue and are willing to share their experience or solutions. If you have a pending issue that needs immediate attention then please create a ticket with customer support or give us a call. We are a bit behind as we are catching up on responses due to the holidays and the large volume of tickets created, for that I apologize. We will get to you if you allow us the time to do so. Posting your ticket on the forum for recently created cases is counter-productive. I do help those who have pending issues with large waiting times and unsolved cases.


    https://forum.vudu.com/announcement.php?f=191

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