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Now You See Me 4K UHD Never Imported from UV

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    Now You See Me 4K UHD Never Imported from UV

    Now You See Me 4K UHD never imported from UV. Since Vudu actually has that title in 4K it would be extra good if it were fixed. Can someone please look into this? Thank you

    Now You See Me
    UV ALID: urn:dece:alidrg:lionsgate:2550019

    #2
    Originally posted by RogerJ View Post
    Now You See Me 4K UHD never imported from UV. Since Vudu actually has that title in 4K it would be extra good if it were fixed. Can someone please look into this? Thank you

    Now You See Me
    UV ALID: urn:dece:alidrg:lionsgate:2550019
    I hate it when studios insert smileys into their ALIDs

    Comment


      #3
      Originally posted by RogerJ View Post
      Now You See Me 4K UHD never imported from UV. Since Vudu actually has that title in 4K it would be extra good if it were fixed. Can someone please look into this? Thank you

      Now You See Me
      UV ALID: urn:dece:alidrg:lionsgate:2550019
      Mine imported from FandangoNow correctly before UV closed. I think that is from Flixster and they used the wrong ALID. I don't know if Vudu can associate two different ALIDs with the same content.

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        #4
        I purchased my UHD copy directly from VUDU on 04/0/2019 so the UHD has been available at least since then. The ALID is the same as the one shown above.

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          #5
          That's odd. I definitely have that ALID in 4K in myUV, but I only have HD at Vudu.

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            #6
            There are two ALIDs, ...:lionsgate:2550019-211119 and ...:lionsgate:2550019. The former works. Not sure why two people would have two different results for the latter. Good luck though.

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              #7
              I'll have to contact support.

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