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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Terms of Use - User Comments, Feedback, Reviews, Submissions

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Bond collection

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    #46
    Please Vudu - take care of this. This is a 4K code that cannot be redeemed anywhere except on Vudu. You have all 4 movies available for sale in 4K individually. You need to do what is right and enable the bundle in 4K so that we can redeem our 4K codes. Selling the movies individually and not enabling the bundle in 4K for us code holders is bad business practice. Please help us out. You have been doing great things lately by enabling a ton of Sony movies in 4K, and most recently adding A24 titles finally. Please do what's right. This is not a studio decision or they would have not provided a 4K code and a HD code in their package. Thank you.

    Comment


      #47
      I agree - and if there is any account manager at Vudu that can assure us this is in the works instead of the absolute silence that we have been experiencing for almost 3 months now would be very appreciated.

      Comment


        #48
        Still waiting for a response. I refuse to buy these individually on Vudu when I have a 4K code from my UHD set.

        Comment


          #49
          Just got the collection and unfortunately used the code before I read this post. So bummed. Vudu needs to do the right thing and upgrade us for free. Thanks to everyone who posted on how to be knowledgeable on this issue.

          Comment


            #50
            still waiting for this to get fixed...

            Comment


              #51
              Feel like this will never get fixed given there has been no communication from Vudu in this entire thread.

              Comment


                #52
                Maybe it will get sorted when the individual discs are released in the near future.

                Comment


                  #53
                  Originally posted by SinGA View Post
                  Maybe it will get sorted when the individual discs are released in the near future.
                  I wouldn't count on it as the individual titles are already uhd and in theory should be ready for redemption. Ironically that's the difficult part. The files are all in place. All vudu needs to do is update the redemption on the bundle page. Ugggg

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                    #54
                    I just called fox home video support and spoke to a rep called Jennifer. The issue is fully indicated and recorded in their system from previous calls. She says that it is being worked on but no ETA for fix can be given. For anyone who redeemed already and kept the physical set fox will reissue 4k codes when fixed she said. She also mentioned that they are working on the licensing to make it happen. Not sure if that is accurate or not.

                    Comment


                      #55
                      Originally posted by diamond204 View Post
                      I just called fox home video support and spoke to a rep called Jennifer. The issue is fully indicated and recorded in their system from previous calls. She says that it is being worked on but no ETA for fix can be given. For anyone who redeemed already and kept the physical set fox will reissue 4k codes when fixed she said. She also mentioned that they are working on the licensing to make it happen. Not sure if that is accurate or not.
                      That's good to hear! I haven't redeemed the digital code.

                      394 UHD
                      766 HDX
                      3 SD

                      Comment


                        #56
                        The individual 4k releases are out as of today and the codes are redeeming in 4K for those individual releases. We still need Vudu to fix the redeem for the bundle however because it's still redeeming in HDX. Vudu has 2 different redeems for the Daniel Craig Collection and both redeem HDX. Here are the links to those redeems:

                        James Bond: The Daniel Craig Collection (4 Film Bundle) - https://www.vudu.com/content/redeem.html#selectPromo/_/_/721239/_/_/_/_/_/false/_/

                        James Bond: The Daniel Craig Collection (Bundle) - https://www.vudu.com/content/redeem.html#selectPromo/_/_/692964/_/_/_/_/_/false/_/

                        Thank you for looking into this and getting them fixed asap.

                        Comment


                          #57
                          Just by going by cover art the first link you posted is most similar to the 4k set box.

                          Comment


                            #58
                            FelipeF Any update on this? All movies are now 4k on vudu yet the code redeems HDX.

                            Comment


                              #59
                              Studio is only allowing HDX redemptions for his collection.

                              Comment


                                #60
                                So they put two code sheets in every 4K set; that can only be redeemed on Vudu, but their intent was for both codes to redeem the same way? Does the studio want us to just throw away the spare code? Sounds fishy.

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