Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Vudu survey email

Collapse
X
Collapse
 
  • Page of 3
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 3 template Next
    #16
    Re: Vudu survey email

    I received one too, broken link

    Comment

      #17
      Re: Vudu survey email

      same problem, link is broken

      Comment

        #18
        Re: Vudu survey email

        I received the same message last night at 7:17, and the link in my email is bad as well.

        Comment

          #19
          Re: Vudu survey email

          I got one too and the link is not working.

          Comment

            #20
            Re: Vudu survey email

            Same

            Comment

              #21
              Re: Vudu survey email

              The link redirects to a bad URL.

              Comment

                #22
                Re: Vudu survey email

                the same is wrong with my link bad url

                Comment

                  #23
                  Re: Vudu survey email

                  We are looking into this matter and hope to have a fix real soon.

                  Comment

                    #24
                    Re: Vudu survey email

                    I am having the same issue. I hope they get it fixed soon

                    Comment

                      #25
                      Re: Vudu survey email

                      Originally posted by FelipeF View Post
                      We are looking into this matter and hope to have a fix real soon.
                      I have the same problem. I'm guessing it's pretty widespread if this many people are coming to a message board to complain.

                      Comment

                        #26
                        Re: Vudu survey email

                        Well now that it works, it's even worse, as there's a question in the survey that causes issues with other questions later in the survey.

                        It's a question about which services you will and won't consume (and how) in the next 6 months (based on a previous answer of which ones you know about - but don't necessarily consume. KNOWLEDGE ISN'T USE, VUDU). There is no option to NOT answer for each service (i.e. if I am not going to consume one, then I can't just leave the options empty). Later, there's another detailed ranking for each of those, and because you had to put in a bogus answer for that original question to get further in the survey, it assumes you need to rate the services which you may NEVER or may have NEVER consumed. So... more 'made up' data.

                        I don't know who QA'd this survey, but they didn't do a very good job. They are going to get a lot of really crap data back because of it, if people don't just give up on the initial 'borked' question.

                        Comment

                          #27
                          Re: Vudu survey email

                          I got the corrected link. I do have some issues with the survey (for example, they put a limit on the number of movies you could say you owned that I'm thinking a lot of people will go over. There was no option to say you cut the cord for the "how do you get your TV shows?", just cable or over the air. Stuff like that.)

                          Comment

                            #28
                            Re: Vudu survey email

                            Even weirder, people coming back to offer suggestions on the Survey.

                            Survey question at 36% "which of the following specific digital services have you used to buy, rent or stream movies or TV shows in the past six months?"

                            I haven't rented from any of them, but that is not a valid answer, it won't let me pass. I had to answer I rented from all of them to get pass the question

                            It's populated from a previous question, "which are you aware of". I'm aware of a bunch of services, but I choose to use VUDU almost exclusively.

                            Comment

                              #29
                              Re: Vudu survey email

                              This survey is nuts. First they have you list the number of movies you've bought a physical copy of, a digital copy of, how many you've STREAMED etc. Ya... that might be fine for a casual television watcher, but I'm not spending time counting all of that. I'm not sure I even could. I'm just going to throw semi-random guesstimations out I guess, since it would take me FAR longer than the 20 minutes they say the survey takes to get even close to accurate numbers for that. Plus, they have individual episodes separate from seasons. What am I supposed to do with that? Are episodes supposed to be counted separately or am I supposed to count the episodes bought along with the seasons? You want me to try to even guess at that with streaming? Come on...

                              Then they ask you which services you've HEARD of. They ask you questions about them They use the services you've heard of as a basis for future questions. Then they ask you which services you've used in the last six months and in which ways. Then they REQUIRE you to answer at least one box as to how you use each service, and there's no option to say you haven't used them. Well, those results are skewed now because you forced me to give you incorrect answers.

                              Then they asked me which service I've most recently decided to stop using. I use Netflix and Hulu. The rest I've heard of and never used. You just basically made the data say (I'm inferring this from how the question is worded) that I still use all those services I never said I use in the first place. Later in the survey it again makes you answer questions about these services you've heard of, asking things like what the video quality is like. How would I know?! More pointless data you're forcing me to make up.

                              Then it says I've previously used Vudu to purchase and rent movies and TV shows, but haven't been doing so from Vudu recently. What? I had to restart the survey and read each part very carefully to make sure I wasn't crazy. Nope, this survey is crazy. At no point did I ever say that, nor did it even ask! I had to use the "other" category to say the survey is being ridiculous.

                              Then I get to the part MovieLover500 mentioned. It won't accept the number of movies I own? What? Wow, I feel insulted by the survey/Vudu. I own 506 movies. Apparently it won't let you claim over 500 in the survey. I guess that's just a little unrealistic, huh? Nobody would own that many! These are just the major problems I have with the survey. I could write a post 5x this long about all the little nitpicky problems I have with it. This survey is garbage, and I'd rather have the HOUR of my life back it took to do it than the measly 4 dollars. Which brings me to my last point. Vudu is PAYING people to take a broken survey! First the link is broken, then the survey itself is garbage! Did nobody test this before sending it out? FFS... I don't think a survey has ever made me irritated like this before...

                              Comment

                                #30
                                Re: Vudu survey email

                                Are people getting fixed url emails? Because I haven't received anything

                                Comment

                                Previous 1 2 3 template Next
                                Working...
                                X