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Vudu code not listed on Walmart receipt

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    Vudu code not listed on Walmart receipt

    A couple of weeks ago I purchased two movie from Walmart, There was a sticker on the package of both movies saying to enter the code from my Walmart receipt. There is no code on the receipt. Where do I get the Vudu code? I tried contacting Walmart and Vudu support and Vudu support asked me to send photos, so I did and have not heard back from them, its been 3 weeks..
    Some help would be great

    #2
    Originally posted by AMoran View Post
    A couple of weeks ago I purchased two movie from Walmart, There was a sticker on the package of both movies saying to enter the code from my Walmart receipt. There is no code on the receipt. Where do I get the Vudu code? I tried contacting Walmart and Vudu support and Vudu support asked me to send photos, so I did and have not heard back from them, its been 3 weeks..
    Some help would be great
    Can you send me your ticket number so I can take a look for you, thanks.

    Comment


      #3
      Thank you So vary much FelipeF for your help.

      Comment


        #4
        Good morning, I also did not get a code for my movie. Can I send a photo as well?

        Comment


          #5
          We have had this problem with every movie that has that on them. We have tried different titles and different stores, but none of them printed the code on the receipt like they are supposed to do. Employees are clueless. I had to show the sticker to the guy 3 times before he comprehended that it was not instawatch. If you call Wal-Mart, they say take it back to the store, but store says sorry we don't know why it is not working. The last 2 we purchased like this were Major League and Ghost (this was supposed to print a code for our choice of 2 80s movies from Vudu's list).

          Comment


            #6
            I have the same issue. I bought The Stand on DVD today and I can't find the Vudu redemption code anywhere on the receipt.
            Please help.
            Thanks!

            Comment


              #7
              I am seeing the same issue as well. I bought the Gremlins/Gremlins 2 movie collection and the code did not print on my receipt. Can you help me with this as well? I can PM you pictures of the movies / receipt.

              Comment


                #8
                Hello there, I am also having the same problem. Purchased Crawl on blu-ray and it says we get a copy of The Ruins for free on Vudu, but there is no code anywhere on the receipt. Can anyone help? Thanks!!!

                Comment


                  #9
                  I've had the same problem w/ a blu-ray copy of Unforgiven/Outlaw Josie Wales. Or it may have been Black and Blue. Nothing on the Vudu tag reminds me which it was.

                  Comment


                    #10
                    Originally posted by FelipeF View Post

                    Can you send me your ticket number so I can take a look for you, thanks.
                    i recently purchased the gremlins 1/2 bundle from Walmart and do not see a VUDU code on the receipt. Is there any way for me to send you guys the receipt to remedy this?

                    Comment


                      #11
                      Originally posted by SpockYoda View Post

                      i recently purchased the gremlins 1/2 bundle from Walmart and do not see a VUDU code on the receipt. Is there any way for me to send you guys the receipt to remedy this?
                      Send me your ticket number with customer care and I can take a look for you.

                      Comment


                        #12
                        Originally posted by FelipeF View Post

                        Send me your ticket number with customer care and I can take a look for you.
                        noob question but customer care is support@vudu.com correct?

                        Comment


                          #13
                          Originally posted by SpockYoda View Post

                          noob question but customer care is support@vudu.com correct?
                          Yes, that is correct. Send an email with your request along with a picture of your receipt and then let me know your case number.

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