What is going on with Instawatch movies dissapearing

[monsterdad]

Ha ha ha. I will presume this is a joke but just in case...

The U.S. Supreme Court - you know, the final word on what the Constitution is and isn't - already found binding arbitration acceptable which is why most anti-consumer companies updated their terms to include it.

All you need to do is show the receipts for your disc purchases to Vudu and I'm sure they'll correct your situation. And you can take them to small claims if they don't. There won't be any class action suit.

It's not a joke. Do you even know your rights as a U.S. Citizen? Vudu has no legal authority to take property from anyone. Their terms may give them the right to obtain a court order, but they do not have the right to skip due process, strong arm their customers, and take it forcefully without presenting a court order or warrant to do so. No one has the right to just take another person's possessions simply because they don't like how it was obtained. Not even a police officer has the legal right to take something from a suspects home without a warrant. There is a legal process vudu should have followed, but they did not. Digital content rights are no exception, and Vudu is not above the law or our right to be secure in our possessions. They did not do the right thing here at all.

[Kappa123]

It's not a joke. Do you even know your rights as a U.S. Citizen? Vudu has no legal authority to take property from anyone. Their terms may give them the right to obtain a court order, but they do not have the right to skip due process, strong arm their customers, and take it forcefully without presenting a court order or warrant to do so. No one has the right to just take another person's possessions simply because they don't like how it was obtained. Not even a police officer has the legal right to take something from a suspects home without a warrant. There is a legal process vudu should have followed, but they did not. Digital content rights are no exception, and Vudu is not above the law or our right to be secure in our possessions. They did not do the right thing here at all.

Just admit it, you got caught illegally buying these movies. Sucks for you, should have known about the risks of making purchases this way!

[dunnvudu]

It's not a threat. Do you work for vudu? Why so threatened? Take a look at all of the people complaining on all of vudu's social media. I'm not the only one, and these figures add up fast. They're doing this to a lot of people, and it's wrong. They have no legal authority to take property from anyone. Their terms may give them the right to obtain a court order, but they do not have the right to skip due process, strong arm their customers, and take it forcefully without presenting a court order or warrant to do so. No one has the right to just take another person's possessions simply because they don't like how it was obtained. Not even a police officer has the legal right to take something from a suspects home without a warrant. There is a legal process vudu should have followed, but they did not.

You literally just joined this forum. I can't take you seriously. Please let us know the law firm who is writing up
letters for you for free.

[Wasteland]

It's not a joke. Do you even know your rights as a U.S. Citizen? Vudu has no legal authority to take property from anyone. Their terms may give them the right to obtain a court order, but they do not have the right to skip due process, strong arm their customers, and take it forcefully without presenting a court order or warrant to do so. No one has the right to just take another person's possessions simply because they don't like how it was obtained. Not even a police officer has the legal right to take something from a suspects home without a warrant. There is a legal process vudu should have followed, but they did not. Digital content rights are no exception, and Vudu is not above the law or our right to be secure in our possessions. They did not do the right thing here at all.

Well, technically, they didn't take anything forcefully... lol

[bestquality]

It's not a joke. Do you even know your rights as a U.S. Citizen? Vudu has no legal authority to take property from anyone. Their terms may give them the right to obtain a court order, but they do not have the right to skip due process, strong arm their customers, and take it forcefully without presenting a court order or warrant to do so. No one has the right to just take another person's possessions simply because they don't like how it was obtained. Not even a police officer has the legal right to take something from a suspects home without a warrant. There is a legal process vudu should have followed, but they did not. Digital content rights are no exception, and Vudu is not above the law or our right to be secure in our possessions. They did not do the right thing here at all.

What you paid for are licenses, not property. You have no, none, zero property rights here. Let me quote Vudu's Terms of Service: "When you purchase Content, you will be granted a non-exclusive, non-transferable limited license to [...] view the Content as often as you like subject to [...] applicable restrictions"

There is no "legal process" they had to follow. That's more nonsense.

If you have receipts for your InstaWatch, take them to Vudu/Fandango and they will likely straighten it out. You haven't even given them an opportunity to address your situation. You're just another blowhard armchair lawyer, as if the world doesn't have enough of those.

[monsterdad]

What you paid for are licenses, not property. You have no, none, zero property rights here. Let me quote Vudu's Terms of Service: "When you purchase Content, you will be granted a non-exclusive, non-transferable limited license to [...] view the Content as often as you like subject to [...] applicable restrictions"

There is no "legal process" they had to follow. That's more nonsense.

If you have receipts for your InstaWatch, take them to Vudu/Fandango and they will likely straighten it out. You haven't even given them an opportunity to address your situation. You're just another blowhard armchair lawyer, as if the world doesn't have enough of those.

lol, you are mistaken. There is a legal process that must be followed to revoke licensing rights they way they did, and if this isn't made right soon, they'll be held accountable. I've already placed 2 calls to vudu asking them to address the situation, so you're mistaken there too. Thank you for sharing your uneducated opinions though. Terms of Service don't supercede the law or our Constitution. They'll be taken to school soon enough.

[monsterdad]

Well, technically, they didn't take anything forcefully... lol

Tech companies are not above the law. It's considered forcefully when they do not follow due process to revoke a license that their customers paid money for. You don't have to hold a gun to someone's head to prove force or fear in a Robbery either. Force can be as simple as making someone do something against their will or forcefully effecting power over someone. Vudu has taken something away from their clients forcefully, against their will and without their knowledge or consent. Again, licenses many of these people are saying they paid money for. There are laws and protections that govern licenses, privacy, data. It's not excluded simply because it's not physical property. Vudu is not above the law. Just because they can do something, doesn't give them the right to.

[diamond204]

Tech companies are not above the law. It's considered forcefully when they do not follow due process to revoke a license that their customers paid money for. You don't have to hold a gun to someone's head to prove force or fear in a Robbery either. Force can be as simple as making someone do something against their will or forcefully effecting power over someone. Vudu has taken something away from their clients forcefully, against their will and without their knowledge or consent. Again, licenses many of these people are saying they paid money for. There are laws and protections that govern licenses, privacy, data. It's not excluded simply because it's not physical property. Vudu is not above the law. Just because they can do something, doesn't give them the right to.

You go, man! God Bless America and happy Independence Day!

[Howie411]

Well this has spiraled out of control quickly. Let me get back to my initial post.

The issue is VUDU took the movies without informing us, not that they took them. I'd almost not care if VUDU has the customer service skills to send an email that they were removed and a short explanation of why. But instead they decided to just randomly remove movies and pretend nothing happened. Even worse their current silence is sort of insulting. (I would hate to be their phone support right now). Someone at a high level either made this decision or screwed up badly and the lowbies on the phone are getting the brunt of it. Bad PR for your customers and bad morale for your employees.

Now with that said as for the legal stuff I have no clue how that works so I'm not going to get into that, but I have to assume VUDU pays the studio's every time a movie is purchased a percentage. So as it stands now the movie studio is just as guilty as VUDU as they have taken a percentage of the movie sale too.

[MaskedMan]

It was probably walmart who did it right before they worked out the door.

[ishutinya]

Howie411 makes a good point. I am angry that the movies were taken, but I am almost more angry that I'm being willfullly ignored, after contacting support multiple times. It's rude, insulting and disrespectful. I shouldn't need to hunt for answers on these forums. My movies were removed, I respectfully requested an explanation, I've gotten nothing from them. I do not believe I did anything wrong, but if for whatever reason they feel they were justified in doing what they did, I don't know why they steadfastly refuse ro provide that justifacation. Zero comunication. They could say: "we're sorry this was a mistake we'll correct it" They could say, "We feel for x, y, z, reasons we removed these movies" Instead silence. That is horrible customer service. Beyond horrible.

[bestquality]

lol, you are mistaken. There is a legal process that must be followed to revoke licensing rights they way they did, and if this isn't made right soon, they'll be held accountable. I've already placed 2 calls to vudu asking them to address the situation, so you're mistaken there too. Thank you for sharing your uneducated opinions though. Terms of Service don't supercede the law or our Constitution. They'll be taken to school soon enough.

Uh huh. Speaking of school, come back after you take your first contracts class. Looking forward to hearing about your amazing win.

[Nick1970]

Do not buy digital movies from Movie Sometimes. All the movies that I bought from them are gone from my VUDU account. I called VUDU and told them about my missing movies. They told me that codes didn't match the emails that were given. So Movie Sometimes sold me STOLEN codes. Today is my fourth day contacting them with no reply. I ameam LIVID! I them know that, I just want my movies back. I am going to my bank tomorrow. Movie Sometimes advertised on Facebook, about buying cheap digital movies from them. Owner of Movie Sometimes is Bara Mahesa Sejahtera.

[diamond204]

Do not buy digital movies from Movie Sometimes. All the movies that I bought from them are gone from my VUDU account. I called VUDU and told them about my missing movies. They told me that codes didn't match the emails that were given. So Movie Sometimes sold me STOLEN codes. Today is my fourth day contacting them with no reply. I ameam LIVID! I them know that, I just want my movies back. I am going to my bank tomorrow. Movie Sometimes advertised on Facebook, about buying cheap digital movies from them. Owner of Movie Sometimes is Bara Mahesa Sejahtera.

Sounds like that company lives up to their name.

[Savio]

Do not buy digital movies from Movie Sometimes. All the movies that I bought from them are gone from my VUDU account. I called VUDU and told them about my missing movies. They told me that codes didn't match the emails that were given. So Movie Sometimes sold me STOLEN codes. Today is my fourth day contacting them with no reply. I ameam LIVID! I them know that, I just want my movies back. I am going to my bank tomorrow. Movie Sometimes advertised on Facebook, about buying cheap digital movies from them. Owner of Movie Sometimes is Bara Mahesa Sejahtera.

actually the company name that owns and develops MovieSometimes is PT Bara Mahesa Sejahtera No one in that company has that direct name:
baramahesa dot com

Nick1970 I Pmed u as well