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(FIXED) No Cruella Redeem Button at VUDU

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    (FIXED) No Cruella Redeem Button at VUDU

    Cruella doesn't have a 4K Redeem button (well, any redeem button) at VUDU ...
    FelipeF - can VUDU fix this?

    #2
    This is possibly due to an issue with Cruella 4K codes redeeming as HD - Disney is aware of the issue and is advising customers NOT to redeem their codes until it is fixed.

    Comment


      #3
      Has this been addressed? The 4K is not working on MA, I would like to be able to redeem on Vudu.

      Comment


        #4
        Originally posted by jschmels View Post
        Has this been addressed? The 4K is not working on MA, I would like to be able to redeem on Vudu.
        See my post above.

        Comment


          #5
          Originally posted by Toddwrtr View Post
          This is possibly due to an issue with Cruella 4K codes redeeming as HD - Disney is aware of the issue and is advising customers NOT to redeem their codes until it is fixed.
          Oh yeah because Vudu never had a redeem for stuff that redeems HD from a 4K code. What are you talking about my guy.

          Vudu should have a redeem option and it should redeem 4K there. MA redemption is its own issue. Please lets get a Vudu redeem for this FelipeF

          Comment


            #6
            I give up trying to help you guys.

            Comment


              #7
              Same with LUCA. VUDU blames Disney. I’m sure this will get fixed since there is no 4K redeem even at MA. With LUCA, Disney will simply “work on it” until they forget and it’s never fixed. Hope this doesn’t happen with Cruella and they get this handled soon.

              Comment


                #8
                Originally posted by Sandler77 View Post
                Same with LUCA. VUDU blames Disney. I’m sure this will get fixed since there is no 4K redeem even at MA. With LUCA, Disney will simply “work on it” until they forget and it’s never fixed. Hope this doesn’t happen with Cruella and they get this handled soon.
                My last post in this thread: When I spoke with Disney Guest Services regarding my code for "Cruella," I mentioned the issue many on here were having with Luca, and the agent I spoke with was aware of that issue as well. If you redeemed your code already, the only solution is to contact Disney Guest Services and have them issue a new code. I posted the link in the Luca thread to report your issue, but you can also call them at (800) 723-4763 M-F 7:30am-4:30pm Pacific time.

                Or you could CALL Vudu Customer Service at (888) 554-VUDU to report your issue. Agents at Vudu have also said to me that the Vudu Forum is not really meant for reporting customer service issues, as it is not monitored as closely as their customer service line.

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                  #9
                  Why is every new released in 4K messed up anymore with no fix ever in sight. Ever since FN this issues have started.

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                    #10
                    Redeem Link is now in place and working for UHD. I will mark this post as fixed.

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                      #11
                      Thanks for fixing Vudu

                      Comment

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