Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango ... See more
See more
See less

(UPDATE) FROSTY THE SNOWMAN (1969) - MA ADDED, BUT STILL NOT PORTING

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    #16
    Try disconnecting then reconnecting your Vudu account to MA. If this does not work, then contact MA customer service and they will ask you for a copy of your transaction history showing the title was purchased on Vudu. I have had to do this on a few occasions where I purchased a movie on Prime Video that did not port over to MA, and they were more than happy to assist.

    Comment


      #17
      Originally posted by Toddwrtr View Post
      Try disconnecting then reconnecting your Vudu account to MA. If this does not work, then contact MA customer service and they will ask you for a copy of your transaction history showing the title was purchased on Vudu. I have had to do this on a few occasions where I purchased a movie on Prime Video that did not port over to MA, and they were more than happy to assist.
      But the key is to get the issue fixed. A customer service walk-around is not even close to a long term solution

      Comment


        #18
        Originally posted by diamond204 View Post

        But the key is to get the issue fixed. A customer service walk-around is not even close to a long term solution
        True, but the Movies Anywhere customer service team often reports this issue back to the retailer, requesting them to fix the issue, too.

        Comment


          #19
          Bump. This is still a problem that needs fixed. Can we get this fixed as a Christmas 2022 miracle? It's been months and you still have time.

          Comment


            #20
            Just in time for the holiday season... These titles have FINALLY ported from my VUDU account into my MA library, so it's possibly fixed. Check your accounts.

            Comment


              #21
              Does anyone know about the Frosty the Snowman bundle? Currently, none of the movies port. I was told by MA that Vudu was looking into it. I believe the issue is that 2 of the 3 movies are MA.

              Comment


                #22
                Originally posted by Buckaroo View Post
                Does anyone know about the Frosty the Snowman bundle? Currently, none of the movies port. I was told by MA that Vudu was looking into it. I believe the issue is that 2 of the 3 movies are MA.

                I know the first one ports now. Possible the second one does as well. I had to disconnect my MA and Vudu and reconnect. A search of the first Frosty now shows Play instead of See Retailers at MA.

                Comment


                  #23
                  Yeah, this was a specific issue with the bundle. It should port the 1st and the 3rd one to MA but does neither.

                  https://www.vudu.com/content/movies/...Bundle-/829230

                  Comment

                  Working...