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Inconsistent Game of Thrones UHD upgrade offers — missing season 3 even though owned

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    #31
    Originally posted by FelipeF View Post
    I have already notified the promo team about this issue. I hope to have an update tomorrow. I'll post my findings then.
    FelipeF as always, Big Big appreciation for the immediate action of this request. Thank You. We hope they consider the inclusion of the $5 UHD upgrade for the Season of Game Thrones.

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      #32
      I was only able to upgrade season 8. Its probably worth noting that I bought season 1-7 in a bundle due to season 8 not being released at the time of purchase, and then preordered season 8 when the listing was available. I am betting that the 1-8 bundle replacing the 1-7 bundle in the store has something to do with not having upgrades for those first seasons. I also do not have the $30 complete series offer.

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        #33
        Thanks Vudu!! I just received the missing Season 3 offer for Game of Thrones - you guys rock!

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          #34
          FelipeF I also just got the upgrade offer for Season 3, but VUDU did not fix whatever issue that is keeping some of us from being able to upgrade Season 7 for $5, so I am going to pass. It's an absolute insult to not receive the offer for ALL 8 seasons when you've previously redeemed HD codes for all of them directly from purchased blu-ray sets. You can't just fix one of the seasons within the offer when several of us are also clearly and errantly missing the offer for Season 7 as well. That's incredibly off-putting, and a non-starter for getting most of us plagued by this issue to purchase.

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            #35
            Thanks for fixing this FelipeF!

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              #36
              I now see the season 3 offer in my list, but the price is still showing as $24.99 if I try to buy it.

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                #37
                Originally posted by rjkrzykowski@yahoo.com View Post
                I was only able to upgrade season 8. Its probably worth noting that I bought season 1-7 in a bundle due to season 8 not being released at the time of purchase, and then preordered season 8 when the listing was available. I am betting that the 1-8 bundle replacing the 1-7 bundle in the store has something to do with not having upgrades for those first seasons. I also do not have the $30 complete series offer.
                They seemed to have fixed some things today. Does your S1-7 now show the upgrade option? Wondering because I have a S1-7 code I haven’t redeemed. Don’t want to burn it if I can’t get the upgrade.

                Really seems picky of Vudu to not have a straight across the board $5 upgrade no matter how you bought it or redeemed it. Hope they fix it for everyone.

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                  #38
                  I only got the offer for seasons 7& 8. Even though I own every season in HD. Has anyone had a similar issue and gotten it resolved?

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                    #39
                    If Season 3 is still showing $24.99, try signing out of VUDU and logging back in. That's what worked for me.

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                      #40
                      Originally posted by awp69 View Post

                      They seemed to have fixed some things today. Does your S1-7 now show the upgrade option? Wondering because I have a S1-7 code I haven’t redeemed. Don’t want to burn it if I can’t get the upgrade.

                      Really seems picky of Vudu to not have a straight across the board $5 upgrade no matter how you bought it or redeemed it. Hope they fix it for everyone.
                      Still no luck with the $5 upgrade per season or the $30 for complete series bundle.

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                        #41
                        Thank you FelipeF and the rest of the Vudu team for fixing this.

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                          #42
                          FelipeF can you fix this for people who got S1-7 as a bundle purchase or code redemption? It should matter how you got them on Vudu. You have them and want to upgrade them.

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                            #43
                            Well, the $5 promo on S3 is fixed, but I am still not getting the $30 series upgrade promo.

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                              #44
                              Originally posted by Toddwrtr View Post
                              Well, the $5 promo on S3 is fixed, but I am still not getting the $30 series upgrade promo.
                              I believe the $30 offer is only given if you own the S1-8 bundle, and not just all the separate seasons.

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                                #45
                                Originally posted by Kyool View Post

                                I believe the $30 offer is only given if you own the S1-8 bundle, and not just all the separate seasons.
                                Yeah, but it’s kinda of stupid. You own them all. Also, having purchased or redeemed a code for S1-7, I would think you should still be able to get the $5 upgrade per season. Basically, if you have them on Vudu, why shouldn’t the upgrade offers be the same for everybody who has them?

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