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New Roku App Impossible to Use

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    New Roku App Impossible to Use

    Hi there. I'm new here so bear with me. Just looking for some answers, and want to know if Vudu actually reads/responds/addresses issues posted to this forum? How do we get real help? Are there any workarounds worth doing?

    I'm in the 500 movie range in Vudu, been investing heavily in it for the last year or so migrating everything to digital. Was working fantastic on my Roku app on TCL tv until the late April app update. Now I literally can't watch anything and haven't been able to for the last month.

    The interface is sooooo slowwwww. It constantly crashes. It crashes so often whenever I try to start a movie it doesn't even show or remember it started in the keep watching area. The last 2 movies I tried to watch, I tried for 15 minutes and gave up both times without actually watching more than 30 seconds of either movie. Internet connection speed showing excellent and connection reestablished before starting Vudu.

    This is so incredibly frustrating. The new interface is horrible, slow, and the upgrade to only showing 5 movies at a time to scroll through while taking 5x as long to show the list images is laughable. I just wish I had some level of confidence somebody somewhere is trying to fix this, it can't be the new normal.

    #2
    @filipef Can you possibly confim Vudu is aware of the issues and addressing? You're the only mod I've seen posting. Thank you sir.

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      #3
      FelipeF typo...same question =)

      Comment


        #4
        New app is horrible. I dread going into the app. The Roku’s in this house get used upwards of 18 hrs a day over 6 different rooms and no one likes the new app. And it’s not a matter of getting used to it either. So many of the design and functional changes make no sense.

        It takes more clicks to do the same thing. So much is now embedded in multiple layers. Startup speed is so slow. There’s less information available and it’s harder to get to or even find.

        It may look cleaner but that’s not really a selling point.

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