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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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No UHD playback on Google Chrome cast with Google TV

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    No UHD playback on Google Chrome cast with Google TV

    Previously my uhd playback on the vudu app on my Chrome cast with Google tv worked fine.

    But now the max playback it is allowing is hdx. Is anyone else experiencing this?

    #2
    Or can anyone confirm vudu uhd is working fine for them?

    This is the Chrome cast with the separate remote.

    Comment


      #3
      Wonder if this is same / similar to lower res support in Chrome browser and most other browser's. Likewise with older Roku's.

      Comment


        #4
        Mine shows HDR and UHD on the Google TV Chromecast status screen when I start a UHD movie.

        By the way, if the CC senses the TV isn't UHD, it will default to HD.

        Comment


          #5
          I was able to 'solve' this issue by factory resetting the Chromecast and reloading Vudu. Now I can play UHD videos in Vudu again.

          Very odd that the system would get corrupted somehow as It wasn't settings as they were the same both times. And I did Uninstall and reinstall Vudu so I doubt it was the app.

          In my experience the new Chromecast with TV has been very wonky especially when compared to the previous 4k Chromecast. Never had issues with that version.

          Comment


            #6
            I bought 1883 in UHD, and I noticed that I'm only getting HDX playback. I haven't tried a movie since seeing this thread.

            I would have no problem uninstalling and reinstalling the Vudu app, but I am not interested in resetting the Chromecast. It takes too long to have to uninstall unwanted programs, install and sign in to the apps I use. I use those long, crazy passwords. So it takes me hours to set it back up.

            Comment


              #7
              I noticed today that there was no UHD playback on my Fire TV Cube either so who knows what's going on?

              761 UHD
              815 HDX
              5 SD

              Comment


                #8
                Just for poots and hoots, I tried an episode of 1883 through my Samsung TV's app, and it plays on UHD. So, yes, apparently there's something goofy going on with the streamers.

                Not sure what to make of it, or whether Vudu will offer any explanation or resolution.

                Comment


                  #9
                  Originally posted by sonofaslan View Post
                  Just for poots and hoots, I tried an episode of 1883 through my Samsung TV's app, and it plays on UHD. So, yes, apparently there's something goofy going on with the streamers.

                  Not sure what to make of it, or whether Vudu will offer any explanation or resolution.
                  For me it was every single UHD title I had played only in HD.

                  Comment

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