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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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JURASSIC WORLD DOMINION - the UMID are flipped at VUDU

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    #16
    Originally posted by diamond204 View Post
    Nothing has been fixed recently though, correct?
    I redeemed my code that came with the 4K disc on MA today and I have both versions across all retailers.

    Comment

      #17
      Originally posted by Toddwrtr View Post
      If you redeem your code at Movies Anywhere, it ports over to Vudu correctly.
      I'd be surprised. It's more likely that redeeming the code through MA results in both titles as distinct entries in the MA library, and each one ports as the other to VUDU.

      It's easy enough to check per post #12 above. Use the "See Retailers" buttons for both entries on MA and see where they take you on VUDU. (I just tested it and they're still reversed.)

      Comment

        #18
        Ok, nice. If only Vudu could fix now on their end and all will be set here.

        Comment

          #19
          Originally posted by diamond204 View Post
          Ok, nice. If only Vudu could fix now on their end and all will be set here.
          And that is why I redeem my codes on MA.

          Comment

            #20
            Originally posted by Toddwrtr View Post

            And that is why I redeem my codes on MA.
            Me too, even though there is another group that always tells people that it's better to redeem on Vudu, I still use MA. Vudu has too many problems and the support is just getting worse. They just ignore you now but it used to be where they were very good. That all changed when the owner went to Fandango.

            941 UHD
            850 HDX
            4 SD

            Comment

              #21
              Originally posted by Toddwrtr View Post
              If you redeem your code at Movies Anywhere, it ports over to Vudu correctly.
              No, it doesn't. Yes, you get both copies in VUDU, but only because each title in MA is porting to VUDU as the opposite copy. Nothing has been fixed; VUDU and/or MA still have the IDs for the Theatrical and Extended versions flipped.

              Comment

                #22
                How do I fix this on my Account? I purchased on MA and it is not syncing to vudu. I chatted with support and I apparently got someone oblivious to this issue.

                Comment

                  #23
                  Originally posted by JedWare View Post
                  How do I fix this on my Account? I purchased on MA and it is not syncing to vudu. I chatted with support and I apparently got someone oblivious to this issue.
                  I would contact MA support. They can take a look to see if the data is getting transferred to FAH.

                  Comment

                    #24
                    Originally posted by Toddwrtr View Post

                    I would contact MA support. They can take a look to see if the data is getting transferred to FAH.
                    This is the response I got from MA:

                    Our team is aware that Jurassic World: Dominion is not flowing over to Fandango at Home.

                    Our team has been working with them to sort out why the movie is not flowing over and has been unable to figure out why at this time. They are still working to get this resolved, but we do not have an ETA of when this issue might be resolved.

                    In the meantime, you can enjoy viewing Jurassic World: Dominion with your Movies Anywhere account.
                    So we are going on close to a year with the same issue that pretty much was documented in the first couple posts of this thread?

                    Comment

                      #25
                      Originally posted by JedWare View Post
                      I purchased on MA and it is not syncing to vudu
                      Nothing can be "purchased" on MA. Did you mean that you redeemed via MA? Or purchased vis some other MA-linked retailer?

                      Comment

                        #26
                        Current sale on the 6-film collection on iTunes is going to be affected by this, with the Theatrical copy of Dominion purchased within the iTunes bundle showing up on VUDU as the Extended cut.

                        Comment

                          #27
                          Originally posted by JedWare View Post

                          This is the response I got from MA:



                          So we are going on close to a year with the same issue that pretty much was documented in the first couple posts of this thread?
                          This is just one of those issues that will likely never get fixed, especially now that so much time gas passed.

                          There is a similar issue with “The Abyss” on Google. If you purchased a license on Google, it isn’t flowing to other MA retailers and if you purchased/redemed at a MA retailer, it is not flowing over to Google. Both MA and Google have been aware of the issue since the title debuted on digital last year, but neither party have been able to figure it out.

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