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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Rocky: The Ultimate Knockout Collection in 4k is Not redeeming

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    Rocky: The Ultimate Knockout Collection in 4k is Not redeeming

    So the six movie 4k set of all the Rocky movies FINALLY in 4K (Rocky: The Ultimate Knockout Collection) was released this week on Tuesday (7/16). My copy just arrives and the code is unredeemable!

    For one thing, Fandango at Home is still not offering the 4K versions of Rocky V and Rocky Balboa. They are still only in HDX on the site. But when you go to the WB redemption site and type in the code, it redirects you to Fandango at Home where you get a "Promotion not found" error

    I opened a ticket, but wanted to make people aware.


    #2
    Fandango at home Customer Service just wrote back to me regarding the ticket I opened. I already sent them a photo of the box, and of the code redemption slip. They’re now telling me they need a “promotional sticker”. I have no idea what that even means. I don’t have any kind of sticker.

    Comment


      #3
      We are still waiting on the studio responsible for the Rocky films to provide us the necessary assets that will allow the redemption process to work as intended for these films. We do not have an estimated time on when this will all be completed. I suggest you try redeeming your code in about a week to see if the issue has then been resolved. Sorry for the inconvenience this has caused.

      Comment


        #4
        Originally posted by Capt-Cupcake View Post
        Fandango at home Customer Service just wrote back to me regarding the ticket I opened. I already sent them a photo of the box, and of the code redemption slip. They’re now telling me they need a “promotional sticker”. I have no idea what that even means. I don’t have any kind of sticker.
        I would log a ticket with Warner Bros (the studio distributing this set for MGM) also.

        I am rather surprised these redemptions haven’t moved to Amazon Prime Video, since they now own MGM.

        Comment


          #5
          Don't know when it was added, but Rocky Balboa is 4k now. So at least there's some progress. V is still HDX.

          Comment


            #6
            Rocky V now in 4k. Now all they need to do is add the bundle and set up for code redeems.

            Comment


              #7
              They are both available and still not redeeming.

              Comment


                #8
                Originally posted by FelipeF View Post
                We are still waiting on the studio responsible for the Rocky films to provide us the necessary assets that will allow the redemption process to work as intended for these films. We do not have an estimated time on when this will all be completed. I suggest you try redeeming your code in about a week to see if the issue has then been resolved. Sorry for the inconvenience this has caused.
                Has this been fixed yet?

                Comment


                  #9
                  Originally posted by DETROIT View Post

                  Has this been fixed yet?
                  I my case, it should be an easy fix. I already have Rocky I through IV in 4K. All they need to do is upgrade my Rocky V and Rocky Balboa to 4K and I'll be happy. Should be a five minute fix.

                  Comment


                    #10
                    Well, they added Rocky Balboa Dir Cut in 4k. Now all that's left is the bundle and set up code redeems.

                    Comment


                      #11
                      Codes are still not redeeming even though 4K was added for each title. The bundle is still missing though.

                      Comment


                        #12
                        Rocky Balboa 4k individual codes are redeeming. Rocky V and the bundle still not. We are slowly getting there.

                        Comment

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