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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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4K Upgrades Itunes Free / FAH Not Free

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    #1

    4K Upgrades Itunes Free / FAH Not Free

    Just opening this up for discussion and not for argument, but I'm questioning why when a title gets a 4K Upgrade doesn't FAH automatically upgrade it for you without having to repurchase it.
    Itunes 4K upgrades are at no charge so I don't see this as being a studio issue, because if it was, Itunes certainly would not be upgrading these for free. They would have to pay a percentage to the studios on each title they upgraded while collecting zero dollars. Maybe someone out there has a better insight, but for me it's frustrating to have all these titles getting upgrades and being told to purchase them again if you want them in 4K. Case in point, I purchased The Roaring Twenties and less than a week later it received a 4K upgrade. Had I purchased it on itunes, the upgrade would have been at no charge. It's pushed my buying habits down on FAH if not a 4K title that has a chance of being upgraded for that reason. Now if the upgrades came at no charge, I'd be purchasing a lot more titles without concern since the upgrade would come free. There are many others I've spoken with who have also curtailed their buying habits for this very reason.
    Is there a chance for this to change at FAH. At least with physical media upgrading from a dvd to blu ray or blu ray to 4K, you can at least sell one item and recoup a few dollars towards the upgrade.
    Tags: None
    #2
    Nevermind.

    Comment

      #3
      Originally posted by Venomous500 View Post
      Just opening this up for discussion and not for argument, but I'm questioning why when a title gets a 4K Upgrade doesn't FAH automatically upgrade it for you without having to repurchase it.
      Itunes 4K upgrades are at no charge so I don't see this as being a studio issue, because if it was, Itunes certainly would not be upgrading these for free. They would have to pay a percentage to the studios on each title they upgraded while collecting zero dollars. Maybe someone out there has a better insight, but for me it's frustrating to have all these titles getting upgrades and being told to purchase them again if you want them in 4K. Case in point, I purchased The Roaring Twenties and less than a week later it received a 4K upgrade. Had I purchased it on itunes, the upgrade would have been at no charge. It's pushed my buying habits down on FAH if not a 4K title that has a chance of being upgraded for that reason. Now if the upgrades came at no charge, I'd be purchasing a lot more titles without concern since the upgrade would come free. There are many others I've spoken with who have also curtailed their buying habits for this very reason.
      Is there a chance for this to change at FAH. At least with physical media upgrading from a dvd to blu ray or blu ray to 4K, you can at least sell one item and recoup a few dollars towards the upgrade.
      This is something we all have been wondering, and wanting. FAH will say it's up to the studios, and they refuse free upgrades. Others say Apple has enough money to pay for all the free upgrades on their side. I doubt that. I think it's all up to the studios, and if Apple can do it, I don't see why FAH and others don't? They want to be competitive, right? I won't buy an upgrade until it goes on sale for $5-ish, or if it goes on sale at another MA provider.

      Comment

        #4
        I will also upgrade when it is $5. And it is easier if you see a title or two on sale. But now I see 6-10 titles on sale, and I am reluctant to spend $30-50 on upgrades. I think the Apple thing will become a norm eventually.

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          #5
          You may already know this, but just in case: There have been some random resolution upgrades, as well; there’s another fairly long thread about the subject, but basically many customers including myself have received emails saying that a given subset of their movies were upgraded for free. It wasn’t all of them, but was still a nice surprise. There was a second round so who knows, maybe more in the future.

          On a different but related subject, I’m still wondering about Doctor Who 2000’s first few seasons not being higher resolution. Personally, I really don’t mind hdx (rather than 4k) on titles, but higher than sd when possible like on those seasons would be nice.

          Thanks

          Comment

            #6
            About 5 years ago I decided to switch to iTunes as my primary movie collection seller for this reason. The free 4K upgrades are a big factor for me. I enjoyed Vudu a lot, but eventually the free 4K upgrades, the more frequent sales on iTunes (not sure if that is still true), and knowing Apple wasn't going out of business, led me to that decision. I have gradually replaced all my original Vudu purchases with iTunes. An expensive process, and not really a smart economic move (LOL), but worth it to me in the long run to have my entire collection in one place and all the free upgrades. I can't recommend it because of the cost, but it has worked out well for me. I do miss this Vudu forum! I get on here every so often, but not like I used to since I don't purchase anything here anymore. Happy Movie Collecting and Happy Holidays!

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