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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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96 titles disappeared

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    #16
    Re: 96 titles disappeared

    Originally posted by rdodolak View Post
    I went from ~1050 movies down to 974.

    Edit: checked myuv.com and it's only showing 657. Not good.
    Well, the MYUV wouldn't show any movies you have on Vudu that are not UV, for instance DMA (Disney) films or titles available on Vudu that simply aren't UV. You're still missing movies, which sucks, but the 657 figure may not represent all the movies you have on Vudu.

    Comment


      #17
      Re: 96 titles disappeared

      I thought my account felt a bit light. It's hard to keep track of these things when the collection gets so big.

      What I did notice is movies I had in my UVVU that were added a long time ago but that I could never watch on Vudu due to mismatched id's are not watchable in Vudu and are at the top of Vudu purchase dates.

      So it seems there is also an upside to this "upgrade"

      Comment


        #18
        Re: 96 titles disappeared

        Not only are movies missing in Vudu, but TV shows redeemed on Vudu since 11/6 have only partially transferred to UV. In one case, 2 of 10 episodes and another 3 of 13 (random episodes like 3 and 7, and 1, 3 and 12).

        Comment


          #19
          Re: 96 titles disappeared

          This is the third time in a year this has been reported as happening. Isn't this getting a bit ridiculous? I mean, seriously. And there's no reason that this should take almost two weeks to fix like last time. I know MyUV is accepting responsibility for this, but what I don't get, is why is the problem always between MyUV and Vudu? My flixster? Fine. My Cinemanow? Fine. My FandangoNow? Fine. My Vudu? Down 1700. Linked Vudu Accounts? Down 3000. What gives?

          Comment


            #20
            Re: 96 titles disappeared

            Originally posted by Favre316 View Post
            This is the third time in a year this has been reported as happening. Isn't this getting a bit ridiculous? I mean, seriously. And there's no reason that this should take almost two weeks to fix like last time. I know MyUV is accepting responsibility for this, but what I don't get, is why is the problem always between MyUV and Vudu? My flixster? Fine. My Cinemanow? Fine. My FandangoNow? Fine. My Vudu? Down 1700. Linked Vudu Accounts? Down 3000. What gives?
            This is a fair question. Vudu has a unique status as being both the best and the worst UV streaming site. It's the best because it's apps and interfaces are more user friendly than anyone else's. Searching your own library for a specific title on Flixster or Cinemanow is not nearly as convenient as searching Vudu. Vudu is also available more places like most Blu-Ray players, PS3 and PS4, Roku, etc.

            That said Vudu is more prone to glitches, Vudu gets the wrong aspect ratio on films that all the other services have in the correct aspect ratio and some catalog titles that are HD elsewhere are only available in SD here.

            I wish Vudu could fix these things, because they are far and away the best on everything else. (the aspect ratio thing kills me)

            Comment


              #21
              Re: 96 titles disappeared

              For the record, everyone's titles are still missing, correct? I just want to be sure I'm not the only one. Im down to 1,216 from 1,254

              Comment


                #22
                Re: 96 titles disappeared

                It also only seems to be the titles I redeemed through Flixter that are missing.

                Comment


                  #23
                  Re: 96 titles disappeared

                  Just noticed I was missing over 300 titles. I refreshed and it went to missing 146.

                  Beyond ridiculous!

                  Comment


                    #24
                    Re: 96 titles disappeared

                    Vudu or UV had better reimburse us all in some way when this is done. There are titles we paid for, to which we are being blocked access for over 24 hours now and counting. And with no warning beforehand. Ridiculous!!!

                    Comment


                      #25
                      Re: 96 titles disappeared

                      I'm missing movies and tv shows as well and I have to say it really sours the whole digital experience. Hopefully this gets resolved soon and we get all our movies and tv shows back but it's stuff like this that makes me hope physical media never goes away.

                      Comment


                        #26
                        Re: 96 titles disappeared

                        Originally posted by tkdkid717 View Post
                        It also only seems to be the titles I redeemed through Flixter that are missing.
                        I'm missing titles I've gotten through Flixster and through Cinemanow, although, AFAICT, it's only those I got a while back. I *do* have access to some of the more recent UV movies I have through Cinemanow.

                        Comment


                          #27
                          Re: 96 titles disappeared

                          Any new word on when this is going to be done? I'm down from over 1600 to 970 movies. Thats a bunch that went bye-bye. I looked on UV's site and my account is showing only 184 movies, so they got a mess on their hands.

                          Comment


                            #28
                            Re: 96 titles disappeared

                            In addition to Flixster and CinemaNow, I am also missing everything that I got through Sony and Universal.

                            Total mess.

                            Comment


                              #29
                              Re: 96 titles disappeared

                              Originally posted by Maltucht1 View Post
                              Vudu or UV had better reimburse us all in some way when this is done. There are titles we paid for, to which we are being blocked access for over 24 hours now and counting. And with no warning beforehand. Ridiculous!!!
                              They gave no warning because they probably didn't anticipate this happening in the first place. Stuff does happen you know. It does look like the movies are being restored slowly but surely. C'mon folks, it's not magic. They were able to fix it last time so let them figure it out. As for some kind of compensation...

                              Comment


                                #30
                                Re: 96 titles disappeared

                                I'm missing several titles as well. It looks like the ones I could remember redeeming in Flixster are present in my Vudu library. Unfortunately anything UV I redeemed or purchased via Universal, Sony, or Target Ticket is missing from Vudu.

                                As far as I can see everything is still in the UV site, Vudu just no longer recognizes that I own several of them.

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