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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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Device Limit

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  • sewkimmel
    replied
    Re: Device Limit

    I'm absolutely not saying that I would use all 8 simultaneously EVER, I would just like the limit to go more in line with standards these days like Netflix. No device limit, but they do limit how many streams you can do at once. THAT is what I would like to see. The thing for me is CHOICE. If I'm on my PS4, I don't want to switch to my Roku to watch vudu, I'd like to watch it there, or if I'm in my TiVO, I don't want to switch to my Roku, I'd like to just watch it there. It's the CHOICE that is being taken away from me. I'm not sharing my account (except in the legal way with the UV sharing with 5 people).

    So, for example. Current the TV in my family room only has the Roku hooked up to my vudu account. But I'd LIKE to be able to hook up my PS4, my Roku, and my TiVO (that's 3 devices just attached to one TV), then moving on to our upstairs TV. I'd like to hook it up through my roku AND my ps3. We haven't even gotten to my kids' rooms yet and I'm already up to 5. Then each kid has a Roku attached to the tv, there's 7. So, now when I need to travel and I want to download some movies to my tablet, and my kids tablet's for the trip... DONE we can't. We have to disconnect one of the previously mentioned devices in order to do so.

    Yes, you can use VUDU on a laptop without taking a device, BUT if you use VUDU to go in order to download the movie for offline viewing (ie when traveling) it DOES take a device.

    Yes, this is the most first world problem that there ever was... but as I said. I would be fine with like 4 simultaneous streams and unlimited devices.

    Leave a comment:

  • Cranston37
    replied
    Re: Device Limit

    Originally posted by sloner52 View Post
    I wasn't asking you to... did it come off that way?
    my comment wasn't pointed at anyone in particular.. just average size homes in general.. people tend to be greedy and want more for free (I'm this way to, not an attack on anyone)... people just don't understand this is a service and not something they're entitled to....
    The only thing I can add is I certainly don't feel entitled to anything here. We're just asking if anything can be done to raise the limit. If not, all is good, we'll work with it.

    But we have much more to worry about in life, right!?

    Leave a comment:

  • sloner52
    replied
    Re: Device Limit

    Originally posted by Cranston37 View Post
    I was more than happy to contribute to the conversation by giving some examples of uses that might be outside the norm, but I'm not going to spend one second justifying to somebody else how many I feel is "plenty" for my family. That's for me and my family to decide. I give other people literally zero say in that. I do not mean that to be the slightest way rude, I truely don't.

    Cheers

    I wasn't asking you to... did it come off that way?
    my comment wasn't pointed at anyone in particular.. just average size homes in general.. people tend to be greedy and want more for free (I'm this way to, not an attack on anyone)... people just don't understand this is a service and not something they're entitled to....

    Leave a comment:

  • Cranston37
    replied
    Re: Device Limit

    Originally posted by sloner52 View Post
    ok that is 3 devices all together that you mentioned...... that leaves 5 left.. still plenty for a normally family of 3 or 4 - one for each bedroom and the living room, as well as one for a device used on the go..... most people(at least most people I know) have certain areas they watch movies in

    tell me would you really need to have vudu connected to your phone, your bluray player, xbox or other game system, and any other device that's only connected to one TV? I myself only have 4 devices in use - 2 bedrooms, living room, and an Ipad

    lets say you're a family of four.... that's two devices for each family member............... One for each of your TVs.... and one for each of you on the go (your phones or tablets depending on how you watch).... unless you want to play magical chairs with the devices your using to watch Vudu, 8 is still plenty...
    I was more than happy to contribute to the conversation by giving some examples of uses that might be outside the norm, but I'm not going to spend one second justifying to somebody else how many I feel is "plenty" for my family. That's for me and my family to decide. I give other people literally zero say in that, especially when they come to the conversation with no idea of the size our home, the number of devices we use, and how we live our lives.

    I do not mean that to be the slightest way rude, I truely don't.

    Cheers

    Leave a comment:

  • sloner52
    replied
    Re: Device Limit

    Originally posted by Cranston37 View Post
    See, I just completely disagree with that.

    There are some use cases you're not thinking about. For instance - who would want to watch a movie on a phone? I wouldn't, but I need Vudu on my iPhone in order to AirPlay it to my Apple TV. My wife has it on hers too for when I'm not home. It is NOT just about having movies on the go.

    My wife is a professor at a University 2 hours away, and will sometimes just spend the night there if weather is too rough or she works too late, so she has Vudu on a Roku in her office. That's an example of wanting to have Vudu on a device outside our home, but still within our "household."

    Right there I've taken up 38% of the device limit for uses you might not have thought about, and with only 2 people.

    You can't fall into the trap of thinking every household runs the way yours is...


    ok that is 3 devices all together that you mentioned...... that leaves 5 left.. still plenty for a normally family of 3 or 4 - one for each bedroom and the living room, as well as one for a device used on the go..... most people(at least most people I know) have certain areas they watch movies in

    tell me would you really need to have vudu connected to your phone, your bluray player, xbox or other game system, and any other device that's only connected to one TV? I myself only have 4 devices in use - 2 bedrooms, living room, and an Ipad

    lets say you're a family of four.... that's two devices for each family member............... One for each of your TVs.... and one for each of you on the go (your phones or tablets depending on how you watch).... unless you want to play magical chairs with the devices you're using to watch Vudu, 8 is still plenty...

    Leave a comment:

  • Cranston37
    replied
    Re: Device Limit

    Originally posted by sloner52 View Post
    with a family of 4... 8 devices is plenty.....
    seriously who wants to watch a movie on a phone? if watching movies on the go is that important just use an ipad/tablet or a couple of them.. or use a laptop - my Laptop doesn't even count as a device(not sure if this is an error or not?)

    the reason most people want more devices is so that their family, who doesn't live with them, can watch their Disney/non-uv titles..... just being able to share your UV titles is awesome and more then I would expect from companies trying to make money...... try telling your cable company that you want to share your cable with your family or even your neighbors lol... people always want more for free..
    See, I just completely disagree with that.

    There are some use cases you're not thinking about. For instance - who would want to watch a movie on a phone? I wouldn't, but I need Vudu on my iPhone in order to AirPlay it to my Apple TV. My wife has it on hers too for when I'm not home. It is NOT just about having movies on the go.

    My wife is a professor at a University 2 hours away, and will sometimes just spend the night there if weather is too rough or she works too late, so she has Vudu on a Roku in her office. That's an example of wanting to have Vudu on a device outside our home, but still within our "household."

    Right there I've taken up 38% of the device limit for uses you might not have thought about, and with only 2 people.

    You can't fall into the trap of thinking every household runs the way yours is...

    Leave a comment:

  • lujan
    replied
    Re: Device Limit

    I wrote something similar to your comment right below yours but decided to remove it as you can see. I didn't see a "Delete" option so I just put the smiley face instead.

    39 UHD
    769 HDX
    2 SD

    Leave a comment:

  • sloner52
    replied
    Re: Device Limit

    with a family of 4... 8 devices is plenty.....
    seriously who wants to watch a movie on a phone? if watching movies on the go is that important just use an ipad/tablet or a couple of them.. or use a laptop - my Laptop doesn't even count as a device(not sure if this is an error or not?)

    the reason most people want more devices is so that their family, who doesn't live with them, can watch their Disney/non-uv titles..... just being able to share your UV titles is awesome and more then I would expect from companies trying to make money...... try telling your cable company that you want to share your cable with your family or even your neighbors lol... people always want more for free..

    if your really trying to cut down on your devices (I haven't tried this because I don't need to) try using a roku stick and just plugging that from TV to TV(use usb on your tv to power it or wall power cable)... something simple that you can take from room to room without having to have multiple devices...heck send one to your out-of-state family while your at it...

    Leave a comment:

  • lujan
    replied
    Re: Device Limit

    Leave a comment:

  • gingerlover
    replied
    Re: Device Limit

    Device limit definitely needs to be upped. family of 3 with phones, tablets, and tvs make it impossible to accommodate all of them.

    Leave a comment:

  • sewkimmel
    replied
    Re: Device Limit

    Exactly this....

    Originally posted by ph_online View Post
    The problem with sharing is Disney Movies and countless "non-UV" titles I have. They wouldn't carry over. With a phone, tablet, living room TV/PS4, bedroom TV and two teenagers with their tv's and gadgets, the device limit causes me to have to constantly drop devices and re-add them.

    Leave a comment:

  • sloner52
    replied
    Re: Device Limit

    Originally posted by billygreen23 View Post
    Nope. I don't think that's how it works. They did purchase a new UV movie on the second account and it showed up on the first account. Now the the second account is linked to the main UV account, any new purchases will show up on both. All the past purchases on the second account remain in the old UV account.
    I'm almost positive that the first account should be getting the UV titles from the second..... If I were you I would contact Vudu support (http://support.vudu.com/?supportPage=home) and ask them about this.... I think UV Servers have been having some trouble lately maybe that is what is wrong - I've seen people posting on here just the other day, saying that hundreds of their UV titles just went missing and Vudu was able to fix it...

    Leave a comment:

  • billygreen23
    replied
    Re: Device Limit

    Originally posted by sloner52 View Post
    did they show up yet?
    Nope. I don't think that's how it works. They did purchase a new UV movie on the second account and it showed up on the first account. Now the the second account is linked to the main UV account, any new purchases will show up on both. All the past purchases on the second account remain in the old UV account.

    Leave a comment:

  • sloner52
    replied
    Re: Device Limit

    Originally posted by billygreen23 View Post
    Okay, so I did that. The UV movies from my main account show up on the second account. However, the UV movies that were on the second account are not showing up on my main account.
    did they show up yet?

    Leave a comment:

  • sloner52
    replied
    Re: Device Limit

    Originally posted by billygreen23 View Post
    Okay, so I did that. The UV movies from my main account show up on the second account. However, the UV movies that were on the second account are not showing up on my main account.

    give it some time - I've had it take a day or so before it would show up.....


    also in case you didn't read the FAQ's in VUDU Support... keep this in mind..just a copy/paste of whats written..

    Will people I invite to my UltraViolet Library lose their movies if they join my Library?
    They keep their movies and see your UltraViolet titles as well. If the invited person has UltraViolet titles from another service listed in VUDU, he will no longer see them in his VUDU account-but they still exist in his own UltraViolet Library.


    Once a person has accepted your invitation and completed the necessary steps, he or she will be able to:

    Through VUDU:
    - Download or stream the movies and TV shows in your UltraViolet Library
    - Add UltraViolet movie or TV shows to your library by purchasing them

    Through the UltraViolet site only (www.uvvu.com):
    - View and edit the information of other users in your UltraViolet Library
    - remove other users at the same permissions level
    - View, register and rename UltraViolet Players



    if you can still see the UV movies in your second account then they should port over soon...just give it a day or so..

    Leave a comment:

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