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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Lionsgate UHD titles

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    #16
    Re: Lionsgate UHD titles

    I hope this gets resolved soon. I don't want to redeem my lionsgate digital copies from my UHD blurays without knowing they'll redeem UHD.

    Comment

      #17
      Re: Lionsgate UHD titles

      Originally posted by seezar View Post
      I hope this gets resolved soon. I don't want to redeem my lionsgate digital copies from my UHD blurays without knowing they'll redeem UHD.
      Same, im holding off on redeeming Hacksaw Ridge.

      Comment

        #18
        Re: Lionsgate UHD titles

        Any comments VUDU? Felipe?

        Comment

          #19
          Re: Lionsgate UHD titles

          I just redeemed my UHD code (from a 4K disc set) for Deepwater Horizon and Hacksaw Ridge and received an HDX redemption on VUDU. I really hope my copies upgrade to UHD once the UHD copy is added to VUDU!

          Comment

            #20
            Re: Lionsgate UHD titles

            Originally posted by Rex Strother View Post
            I received this from Lionsgate (Lions Gate Shop <lionsgateshop@orderassistance.com>)

            Dear Rex,

            Thank you for your email.

            Currently, VUDU is in the process of setting [up] their UHD redemptions.

            When you redeem your UHD codes through the VUDU service, your UV account will only show the HD version as being owned until a connected service offers the UHD version.

            Once the UHD version becomes available on VUDU the UHD version will show as owned in your UV locker and be available for viewing through VUDU. The HD version is offered for viewing until the UHD redemption options are available through VUDU for available titles.

            Again, the UltraViolet service only shows the UHD version as being owned in your UV locker when a connected retailer supports the UHD version. Once the UHD version becomes available on VUDU you will see that in your UV locker.

            Thank you,
            LionsGate Shop Customer Service

            [So, my take away is - if I redeem a UHD code at VUDU, before UHD is available - I'll get HD in my locker and see HD at VUDU, but as soon as VUDU has UHD, it will automatically upgrade my UV license and I will see UHD at VUDU]

            VUDU, care to comment? This is what Lionsgate says if you ask about UHD redemption of Lionsgate codes.
            I'm currently calling Shenningans on this one.

            I just redeemed Hacksaw Ridge on Vudu. If I look in my UV account it shows SD, HD.
            My other 4k title, Bourne shows SH, HD, UHD, so the UHD right has not been copied from Vudu into MyUV to be retained for future provisioning.

            So take that as a warning that the above is rubbish.

            Comment

              #21
              Re: Lionsgate UHD titles

              Again - according to Lionsgate - you would only get a UHD upgrade from VUDU "once VUDU has upgraded to UHD UV"

              At this time, VUDU doesn't offer UHD for certain titles, so you will only get the license they have. But, according to Lionsgate, once VUDU updates to UHD, you'd get an automatic upgrade in your UV.

              But no - if VUDU doesn't have the title as UHD, none of this would be possible. HACKSAW RIDGE and DEEPWATER HORIZON are not yet UHD at VUDU.

              A follow up from Lionsgate:

              Dear Rex,

              The information we have provided to you has been confirmed on the back end and may not be able to be provided by standard VUDU customer service representatives.

              The upgrade in your UV and VUDU account occurs when VUDU has finished setting up the files for UHD redemptions. We have also been advised this is expected to be completed soon.

              You are more than welcome to hold on to your proof of purchase/insert and when the UHD version becomes available on VUDU you may contact us if you experiencing any issues at that time.

              Thank you,
              LionsGate Shop Customer Service

              Comment

                #22
                Re: Lionsgate UHD titles

                Any comments from VUDU? Will my titles i redeemed already be upgraded and is there a timeline?

                Comment

                  #23
                  Re: Lionsgate UHD titles

                  Thank you, Rex! I too am coveting a response or confirmation on the Vudu side of this.

                  In the meantime, my Deepwater Horizon and Hacksaw Ridge code slips will remain tucked away.

                  Comment

                    #24
                    Re: Lionsgate UHD titles

                    Quite disappointing that Vudu remains silent on this issue.

                    Comment

                      #25
                      Re: Lionsgate UHD titles

                      I obviously agree with everyone else. VUDU needs to add UHD content from Lionsgate (along with Fox and Sony). If this is in the works, we need to hear this from VUDU (who should have more of a presence oin the forums). VUDU also needs to update us regarding when we can expect them to support HDR10.

                      Comment

                        #26
                        Re: Lionsgate UHD titles

                        Originally posted by tkdkid717 View Post
                        I obviously agree with everyone else. VUDU needs to add UHD content from Lionsgate (along with Fox and Sony). If this is in the works, we need to hear this from VUDU (who should have more of a presence oin the forums). VUDU also needs to update us regarding when we can expect them to support HDR10.
                        At least as far as Sony goes I think they might want to keep that as a UHD exclusive for their devices as a selling point.

                        No idea what the hold-up with FOX is. I actually just posted a separate messages asking about that one.

                        Comment

                          #27
                          Re: Lionsgate UHD titles

                          The first Sony UHD title was added today. So Lionsgate may not be too far behind. Just remaining optimistic.

                          Comment

                            #28
                            Re: Lionsgate UHD titles

                            Originally posted by TheBDougherty View Post
                            The first Sony UHD title was added today. So Lionsgate may not be too far behind. Just remaining optimistic.
                            There are already a few lionsgate titles viewable on Vudu Enders Game and

                            Comment

                              #29
                              Re: Lionsgate UHD titles

                              Originally posted by TheBDougherty View Post
                              The first Sony UHD title was added today. So Lionsgate may not be too far behind. Just remaining optimistic.
                              What Sony title ?

                              Comment

                                #30
                                Re: Lionsgate UHD titles

                                Originally posted by jeremymc7 View Post
                                What Sony title ?
                                Pretty sure they are referring to The Magnificent Seven, but it's MGM, not Sony. Although the code did redeem UHD thru Sony's site. Sony is just the distributor. This is the 2nd MGM UHD title on Vudu following Creed.

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