Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango ... See more
See more
See less

Lately my movies in UltraViolet are no longer shareable.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Lately my movies in UltraViolet are no longer shareable.

    Hi and I'm new to the forum, but have been using Vudu/Ultraviolet for many years. I share my library with my brother. I happen to be over at his place this past weekend and noticed that several of the newer movies that I can see in my UltraViolet library are not being shared with him. It does seem to be movies loaded in the past 2 years. And yes, they were loaded in with Ultraviolet codes.

    Any ideas on this? I have unshared, reshared, so has he. We've tried lots of things and no workie.

    Thanks for any help

    #2
    Re: Lately my movies in UltraViolet are no longer shareable.

    Have you power cycled the device? Sometimes I've seen the Vudu app needs to stop and restart in order to refresh for new content, and I think on some devices that's the only way to get the app to reinitialize. Couldn't hurt....

    Comment


      #3
      Re: Lately my movies in UltraViolet are no longer shareable.

      There was a problem with UV last week (Thursday, I believe). You need to re-link your UV account with Vudu.

      Go to Services and then Share My Movies. You can re-link from there. Your brother will need to re-link too. I'm 90% sure that that's what your problem is.

      Comment


        #4
        Re: Lately my movies in UltraViolet are no longer shareable.

        Originally posted by wolverine2k3 View Post
        There was a problem with UV last week (Thursday, I believe). You need to re-link your UV account with Vudu.

        Go to Services and then Share My Movies. You can re-link from there. Your brother will need to re-link too. I'm 90% sure that that's what your problem is.
        I reread your initial post. I see you already tried resharing. I'm not sure what your issue is then. Maybe contact UltraViolet.

        Comment

        Working...