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85 Movies Missing from my Library

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    85 Movies Missing from my Library

    Just logged in and noticed 85 movies are missing from my library. I went from 1,806 to 1,721 total movies. This happened at some point today because I log in every day. I haven't taken the time to identify which ones yet. Anyone else having this issue?

    #2
    Re: 85 Movies Missing from my Library

    I'm missing UV movies and tv shows from family members connected accounts. It says I have to re-link my UV account and when I try to do it it shows I re-linked for a second and then it takes me out of there and says my UV account is invalid, same thing for my other family members. I went to the UV website and everything looked fine so I'm not sure what's going on. I don't know if it's the same thing happening to you but it would be great if someone at VUDU can explain what's going on and how to fix it.

    Comment


      #3
      Re: 85 Movies Missing from my Library

      Do you share a UV account? There's issues on their end. My account went from like 1,000 to 500. I lost the movies that my cousin had purchased. I guess they're working on fixing it right now.

      Comment


        #4
        Re: 85 Movies Missing from my Library

        Yes, I just discovered the exact same thing!

        Vudu, please let us know you are working on this. Thanks.

        Comment


          #5
          Re: 85 Movies Missing from my Library

          I had movies disappear and my account now shows it is unlinked from UV. My wife's account also shows it is unlinked from UV. Account was fine this morning. On another forum some people are claiming Vudu is having issues right now.

          Comment


            #6
            Re: 85 Movies Missing from my Library

            Looks like the movies I'm missing are UV movies I purchased at other sites.

            Comment


              #7
              Re: 85 Movies Missing from my Library

              Originally posted by Chedwiggen View Post
              I'm missing UV movies and tv shows from family members connected accounts. It says I have to re-link my UV account and when I try to do it it shows I re-linked for a second and then it takes me out of there and says my UV account is invalid, same thing for my other family members. I went to the UV website and everything looked fine so I'm not sure what's going on. I don't know if it's the same thing happening to you but it would be great if someone at VUDU can explain what's going on and how to fix it.
              I logged into my UV account and my entire library was gone. My cousin called VUDU and I guess the problem is with UV and they are hoping to have it fixed within the next couple hours.

              Comment


                #8
                Re: 85 Movies Missing from my Library

                UV was having issues but they have fixed the problem. Should be back to normal now. May take a while for all missing movies to sync back into your accounts.

                Comment


                  #9
                  Re: 85 Movies Missing from my Library

                  Originally posted by FelipeF View Post
                  UV was having issues but they have fixed the problem. Should be back to normal now. May take a while for all missing movies to sync back into your accounts.
                  I had to re-link Vudu to UV, but now it's back to normal. Thanks.

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