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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Disney movies downgraded to SD

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  • prometheus242
    replied
    Re: Disney movies downgraded to SD

    I noticed mine were fixed today

    Leave a comment:


  • jeremymc7
    replied
    Re: Disney movies downgraded to SD

    For anyone that wonders which titles were a problem in their accounts I found them for me in my Balance & History as owned SD together.

    Leave a comment:


  • rdawg
    replied
    Re: Disney movies downgraded to SD

    I signed in to both DMA & VUDU last night and they showed the HD versions of Captain America: TFA & Thor were restored. May have been automatically pushed through..I did nothing special but sign-in.

    Leave a comment:


  • Nygiantsfan3342
    replied
    Re: Disney movies downgraded to SD

    Mine are still stuck in SD. Will be fixed automatically or will I have to unlink/relink?

    Affected movies are:

    Brave
    Captain America 1
    Thor 1
    Finding Nemo
    Frozen Sing-along
    Lion King
    Toy Story 3

    Leave a comment:


  • MattBryans
    replied
    Re: Disney movies downgraded to SD

    Wow Disney fixed that issue fast. I wish Vudu could fix their various issues just as fast.

    Leave a comment:


  • six1776
    replied
    Re: Disney movies downgraded to SD

    Happy to report my 13 movies are back to HD and no longer at the top of my list!

    Leave a comment:


  • rdawg
    replied
    Re: Disney movies downgraded to SD

    Regained HD status for the 2 titles I had issues with.

    Leave a comment:


  • jeremymc7
    replied
    Re: Disney movies downgraded to SD

    Originally posted by diamond204 View Post
    Fixed for me after unlinking and then relinking (renew may not do the trick)
    I did that yesterday and no go.

    I DIDN'T do it today but checked anyway and everything is back to normal anyway.

    Awesome.

    Leave a comment:


  • diamond204
    replied
    Re: Disney movies downgraded to SD

    Fixed for me after unlinking and then relinking (renew may not do the trick)

    Leave a comment:


  • prometheus242
    replied
    Re: Disney movies downgraded to SD

    Tried unlinking / relinking DMA and no dice..still SD
    Two titles affected are Captain America: The first Avenger and Thor

    Leave a comment:


  • lujan
    replied
    Re: Disney movies downgraded to SD

    Originally posted by dodekain
    It is not fixed.. all mine are still SD even after unlink/relink and renew
    No for me either. Maybe they're working on the accounts and haven't gotten to ours?

    53 UHD
    787 HDX
    2 SD

    Leave a comment:


  • akira76
    replied
    Re: Disney movies downgraded to SD

    Originally posted by dodekain
    It is not fixed.. all mine are still SD even after unlink/relink and renew
    Same here, still SD after unlink/relink. Maybe the fix is rolling out in waves?

    Leave a comment:


  • Cranston37
    replied
    Re: Disney movies downgraded to SD

    No fix for me yet

    Leave a comment:


  • LarsenNET
    replied
    Re: Disney movies downgraded to SD

    It's fixed. unlink / relink your DMA and the movies will go back to original positions in HDX.

    Leave a comment:


  • lujan
    replied
    Re: Disney movies downgraded to SD

    Originally posted by FelipeF View Post
    Disney has told us that a fix is scheduled to be released some time today.
    This is good news, hopefully they come through with the fix today as stated?

    53 UHD
    787 HDX
    2 SD

    Leave a comment:

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