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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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iTunes purchases syncing through Movies Anywhere to Vudu as SD.

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  • VuduAddict
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    It's not an iTunes issue, it appears it's a Vudu issue. Any 4K movie redeemed/purchased at iTunes, Amazon, Google Play, or Movies Anywhere directly ports to Vudu in SD, if Vudu does not currently have the 4K version. Vudu has to update their system when receiving 4K entitlements they don't support, to default to HD, and not SD.

    Leave a comment:

  • NJScorpio
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    It seems like if the iTunes title you own in 4K is also available on VUDU as UHD appears as UHD on VUDU (like 'Lucy' or 'Lone Survivor'). VUDU seems to be getting an indicator saying "other than HD". When there is no UHD version on VUDU (like 'King Kong') it comes back as SD because that is the only "other than HD" option VUDU has.

    I may be wrong, but this is just what I observed.

    Leave a comment:

  • Asdqqq
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    Originally posted by FelipeF View Post
    I'll ask our engineers what's going on here. I'll keep you updated.
    Any update on this? Still seems to be an issue.

    Leave a comment:

  • Pauletronix
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    Originally posted by FelipeF View Post
    I'll ask our engineers what's going on here. I'll keep you updated.
    Same things! Purchased Hd from iTunes Darin towners and ported to VUDU SD only. This should of been made very clear at start of vudu and movies anywhere working together is they were not gong to port at same definition. Who?s going to buy or upgrade to Hd in vudu when it?s already no only Hd but 4K in some instance like dark tower in iTunes. It needs to be at least Hdx in vudu, just like iTunes is letting vudu purchase port into iTunes in the form purchased from vudu. All my vudu Hd are hd in iTunes but all my iTunes are SD in vudu. Not right at all!

    Leave a comment:

  • Skadlone721
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    Any updates on this?

    Leave a comment:

  • Mad Loaf
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    Has anyone else noticed that your Vudu SD titles are HD on Amazon Video?

    Well, maybe not. The descriptions are ambiguous at best. HD seems to mean HD is available but not necessarily the purchased version. I'm watching a movie that is pretty obviously not HD although the description says HD. My UV license is SD.

    My Lester version Superman II DVD is strictly 2.0 audio. Both Vudu versions are 2.0. Amazon is 5.1. A bonus from the new links.
    Last edited by Mad Loaf; 10-17-2017, 09:10 PM. Reason: Correction

    Leave a comment:

  • Alan Gordon
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    Originally posted by FelipeF View Post
    I'll ask our engineers what's going on here. I'll keep you updated.
    How about the opposite as well?

    I have some titles on iTunes in 4K that was ported to VUDU in HD, even though 4K versions are available on VUDU.

    I also have a cousin who I use VUDU's "Share My Movies" feature with, and he had 3-4 iTunes films in 4K that ported to VUDU in HD even though he has it on iTunes in 4K.

    Leave a comment:

  • Skadlone721
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    Originally posted by VuduAddict View Post
    This affects all movies that are available in 4K on iTunes, but that are unavailable in 4K on Vudu. The best fix would be for Vudu to get everything in 4K , but it seems the system registers incoming resolution as SD instead of HD when 4K is unavailable, and hopefully that is fixed.
    I think the issue is with MA. Because Google is doing the same as it ends up SD there as well.

    Has anyone spoken to MA or Vudu about this?

    Leave a comment:

  • ChristopherRobin
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    Originally posted by RUsum1 View Post
    Put me down for The Mummy (2017) 4K in iTunes transferring to Vudu in SD
    Also Fate of the Furious 4K in iTunes transferring to Vudu and only giving me HDX when UHD is available for that one. Hopefully this can get fixed too.
    Oh Wow, same thing for me with The Mummy.

    Leave a comment:

  • RUsum1
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    Put me down for The Mummy (2017) 4K in iTunes transferring to Vudu in SD
    Also Fate of the Furious 4K in iTunes transferring to Vudu and only giving me HDX when UHD is available for that one. Hopefully this can get fixed too.

    Leave a comment:

  • ChristopherRobin
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    Add me to the list. Alien Covenant is showing as SD for me, although purchased as 4K in itunes.

    Leave a comment:

  • VuduAddict
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    This affects all movies that are available in 4K on iTunes, but that are unavailable in 4K on Vudu. The best fix would be for Vudu to get everything in 4K , but it seems the system registers incoming resolution as SD instead of HD when 4K is unavailable, and hopefully that is fixed.

    Leave a comment:

  • olarmy96
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    This happened to me as well with Alien: Covenant purchased on iTunes shows up as SD on Vudu.

    iTunes listed quality is Movie(4K, HDR).

    Leave a comment:

  • b49adam
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    Deadpool & The Revenant both Movies Anywhere gave me SD. Both iTunes 4k

    Leave a comment:

  • Bluesplinter
    replied
    Re: iTunes purchases syncing through Movies Anywhere to Vudu as SD.

    Also Resident Evil: The Final Chapter transferred in to my Vudu account as SD, even though it was part of an HD bundle on iTunes. All of the other films transferred in as HDX.

    Leave a comment:

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