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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

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  • Pepper
    replied
    I just opened a ticket at UV asking about the movies that have disappeared from my UV account which is the four freebies from MA - and they responded within an hour.

    Thank you for contacting UltraViolet Customer Support.
    The rights for the titles were created and removed by Vudu, you will need to speak with Vudu support regarding any further questions.
    Titles redeemed using Movies Anywhere will not import to UltraViolet.
    If UV's business plan is to go out of business, they allow a retailer to retroactively revoke previously granted UV rights.
    If Vudu's or MA's business plan is to put UV out of business, they come up with a rule that UV rights for UV enabled titles depends on where it was redeemed.

    Seems all involved parties including UV want UV out of business.

    As to the opposite issue that Squatting Hen pointed out above, if MA wants to succeed they need everything from existing libraries to import otherwise the word "Anywhere" in their name means nothing.

    Leave a comment:

  • Squatting Hen
    replied
    Missing about 300 movies from my MA account and MA stated they have been removed by Vudu. These are titles that are in my UV account and Vudu account. Not very happy right now. These were titles redeemed at other UV retailers and from my shared UV account.

    Leave a comment:

  • Donborvio
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by FelipeF View Post
    There was a software issue involving Vudu accounts linked to both UltraViolet and Movies Anywhere in mid-October. Some movies purchased from iTunes, Google, and Amazon were inadvertently copied to UltraViolet accounts, and those copies have since been removed from UltraViolet accounts.

    These movies are still available to you at Vudu; at the service you purchased from (iTunes, Google, or Amazon); and at all the other services you've linked to Movies Anywhere.
    Originally posted by Jake View Post
    This is not really my area - but in the interest of trying to be helpful, my understanding is that this is a studio decision. In the end, as I'm sure you know, the content owners get the final say in how their content is handled...
    You got blu-ray and you liked it and now you'll get MA and like it. It wont have disc-to-digital most likely but more solid website, better library stability, and maybe all studios will finally get on board (looking at you again, MGM). UV will be phased out. As for the issue above, if you had UV movies they should all go to MA...otherwise that's really an issue. But worrying about MA titles going to UV, it isn't going to matter. Start pressing MA for the features you want in their service, otherwise you'll just get what they give you. A lot of these are simple additions (like a movie total count, some sorting options, etc).

    Leave a comment:

  • quackman
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Jake View Post
    This is not really my area - but in the interest of trying to be helpful, my understanding is that this is a studio decision. In the end, as I'm sure you know, the content owners get the final say in how their content is handled...
    Jake, thank you for your reply.

    Leave a comment:

  • Chedwiggen
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    MA is sounding worse and worse each day.

    Leave a comment:

  • Jake
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by quackman View Post
    Okay, VUDU rep, please let us know if this is an MA policy or a Vudu-only policy? It would help us all understand what is going on and end the speculation. Thanks!
    This is not really my area - but in the interest of trying to be helpful, my understanding is that this is a studio decision. In the end, as I'm sure you know, the content owners get the final say in how their content is handled...

    Leave a comment:

  • quackman
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by CBrown View Post
    That is all speculation as VUDU hasn't been up front about the specifics so we are left to guess. It is just as likely that VUDU is playing some game to keep users here or perhaps there is some charge to each retailer for each matched title, or or.
    Okay, VUDU rep, please let us know if this is an MA policy or a Vudu-only policy? It would help us all understand what is going on and end the speculation. Thanks!

    Leave a comment:

  • CBrown
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Behzod View Post
    It is really really sad that Vudu is NOT transferring titles ported from MA to UV library. Yesterday it even took back UV titles ported from MA on the launch day of MA, claiming that it was a technical glitch
    What did you see get removed? The only one that was unique to MA (not from VUDU a or a UV redemption site) for me was the Spider-Man homecoming I redeemed there. It was ported to UV and is still on UVVU (at UHD resolution).

    Leave a comment:

  • CBrown
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by quackman View Post
    My understanding is that this is NOT Vudu's decision. I believe it is an MA policy. Purchases through MA/iTunes/Amazon/Google receive an MA license only and therefore do not get a UV license. I believe it is a strategy to eventually force UV to end.
    That is all speculation as VUDU hasn't been up front about the specifics so we are left to guess. It is just as likely that VUDU is playing some game to keep users here or perhaps there is some charge to each retailer for each matched title, or or.

    The only fact that we have is that VUDU has caused a good deal of user pain and confusion because they were not clear on what would happen and were not clear when they changed what was happening and still aren't clear on what is going to happen (especially for things folks seem to care a lot about like sharing). What could have been a lot of good will and loyalty has been badly handed and has (at least for me) resulted in strongly considering dropping them as a source for code redemption and digital purchases once MA brings on the rest of the studios. It wasn't even a consideration before this cluster f.

    Leave a comment:

  • quackman
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Behzod View Post
    It is really really sad that Vudu is NOT transferring titles ported from MA to UV library.
    My understanding is that this is NOT Vudu's decision. I believe it is an MA policy. Purchases through MA/iTunes/Amazon/Google receive an MA license only and therefore do not get a UV license. I believe it is a strategy to eventually force UV to end.

    Leave a comment:

  • Behzod
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    It is really really sad that Vudu is NOT transferring titles ported from MA to UV library. Yesterday it even took back UV titles ported from MA on the launch day of MA, claiming that it was a technical glitch.

    I share my Vudu/UV titles with my family members, and now my family members are not able to watch movies that ported from my iTunes account. I know that it is still possible to share MA titles thru Google Play/iTunes BUT everyone likes to have movies in one place without hopping from app to app.

    So at first we all were happy that MA launched and Vudu did transfer every eligible MA title to UV. After a week or so it became just another mehh. So all excitement is already gone.

    The family sharing on Vudu is orchestrated thru UV library, and it doesn't have built in movie sharing feature as Google Play or iTunes without involving 3rd party. I think Vudu should realize that their actions of not placing ported titles to UV would "hurt" them in the long run. By restricting MA/UV transfers they are encouraging us to buy titles and redeem movie codes directly thru Vudu (which is understandable). However, if more studios are to join to MA in the future, I will be able to share my entire movie library thru Google Play or iTunes (BUT not every title thru Vudu). Every family member will be able to watch movies using just one app and there will be no need for secondary movie provider. And this is when popularity of Vudu will decline. Because UV is popular due to Vudu, and Vudu is still on demand thanks to UV (purchase of a movie by any family member will transfer movie to UV and every Vudu user will be able to watch that movie). As less movies transfer to UV, it will become obsolete in the future so will Vudu, unless Vudu comes with an efficient way of sharing movies with family members.

    It is just my opinion, and it is up to Vudu whether or not to follow the steps of Target Ticket or CinemaNow.

    Leave a comment:

  • moelarrycurly
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    The sharing problem is confusing and MA has not made it any clearer.

    Recent point in case is the new Disney movie - Cars 3. Unfortunately my daughter (who is a sharing member on UV/VUDU and lives in a different state) purchased it on VUDU thinking it would port to MA, Google Play and iTunes. As we all know Disney is MA and Disney titles can't be shared on VUDU. They have to be purchased on either Google Play or iTunes in order to be shared with family members.

    My family members have asked me to create a flowchart so they can know what works and what doesn't. And I have basically told them that if it's not UV on VUDU to leave the purchasing to me.

    Leave a comment:

  • FelipeF
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    There was a software issue involving Vudu accounts linked to both UltraViolet and Movies Anywhere in mid-October. Some movies purchased from iTunes, Google, and Amazon were inadvertently copied to UltraViolet accounts, and those copies have since been removed from UltraViolet accounts.

    These movies are still available to you at Vudu; at the service you purchased from (iTunes, Google, or Amazon); and at all the other services you've linked to Movies Anywhere.

    Leave a comment:

  • VuduAddict
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by SinGA View Post
    Of course everybody would prefer to have ALL content, but MA doesnt fit that bill either! Seems to me that MA shares even less content! No TV titles!! That is super lame. Not all movies in my Vudu port over to MA and therefore do not get shared out.
    I'm not talking about Movies Anywhere. I"m talking about Family Sharing features within retailers (iTunes, Google Play), something Vudu could implement that is independent of Moves Anywhere. It allows you to share all your content with linked family accounts, doesn't matter if it's UV, MA, etc.

    Leave a comment:

  • SinGA
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by VuduAddict View Post
    I?d much prefer to have all content available, but that?s just my personal preference, and certainly not how everyone feels.
    Of course everybody would prefer to have ALL content, but MA doesnt fit that bill either! Seems to me that MA shares even less content! No TV titles!! That is super lame. Not all movies in my Vudu port over to MA and therefore do not get shared out.

    Leave a comment:

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