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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

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  • JRBTempe
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by six1776 View Post
    I merged my vudu with moviesanywhere the day it went live. Everything seemed to transfer fine into MA and iTunes. Yesterday, i noticed more than half of my movies disappeared from iTunes and I checked MA, they were gone too! Basically, anything that wasn?t added directly by me into my vudu account was gone. Flixster movies, vudu and uv movies added by friend were gone. Our UV accounts merged years ago. If I buy a movie, he gets it, if he buys one, I get it. I love it. According to vudu, I OWN IT! So now with half of them gone in MA, is it just a glitch or is it permanent? Like if i search a movie on MA I own on vudu: click buy on vudu, it sends me to vudu and it say title already purchased! Anyone else having this issue. I've gone from loving MA to being extremely disappointed! I'm gonna just stick to vudu, I'm not double dipping 100's of movies for MA.
    Same here... I've been a huge proponent of digital and between the four services own around 5,000 movies, but this and the 4K nightmare the studios have created is really starting to sour me on all of it. I suspect VUDU is doing some tinkering in the background which is causing UV titles purchased on secondary accounts to be blocked from MA, because no amount of linking and relinking seems to be bringing them back.

    I've got a support ticket in so we'll see what happens, but I'm not terribly optimistic at this point.

    Leave a comment:


  • SinGA
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by gohan16ken View Post
    But then I realized that this will be good for Vudu. It will make people want to buy from them.
    To be fair do Vudu, they didnt create this mess. This is Disney. Disney could have joined UV and everything would have been awesome. Then the other retailers would have eventually come to UV.

    Leave a comment:


  • six1776
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    I merged my vudu with moviesanywhere the day it went live. Everything seemed to transfer fine into MA and iTunes. Yesterday, i noticed more than half of my movies disappeared from iTunes and I checked MA, they were gone too! Basically, anything that wasn?t added directly by me into my vudu account was gone. Flixster movies, vudu and uv movies added by friend were gone. Our UV accounts merged years ago. If I buy a movie, he gets it, if he buys one, I get it. I love it. According to vudu, I OWN IT! So now with half of them gone in MA, is it just a glitch or is it permanent? Like if i search a movie on MA I own on vudu: click buy on vudu, it sends me to vudu and it say title already purchased! Anyone else having this issue. I've gone from loving MA to being extremely disappointed! I'm gonna just stick to vudu, I'm not double dipping 100's of movies for MA.

    Leave a comment:


  • qazzaq
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Donborvio View Post
    There's additional logins ala Netflix right in the MA account.
    Pretty sure those additional logins are for the MA account only, they do not allow you to link additional vudu accounts like a separate UV user allows you to do.

    If I am wrong, please let me know.

    Leave a comment:


  • Donborvio
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Squatting Hen View Post
    Being able to Share UV titles is a huge advantage.
    There's additional logins ala Netflix right in the MA account.

    Leave a comment:


  • gohan16ken
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Reading this thread got me so frustrated. On the first day I signed up to Movies Anywhere, several of my films transferred from Amazon to Vudu and went to Ultraviolet. I then bought additional films from Amazon, Google, and iTunes and they all went to Vudu but not all went to UV. 2 didn't go. All films were bought on the same day seconds apart. I contacted Vudu who informed me that because I bought the film from a MA partner and even though it is UV eligible, it won't transfer to UV. They said that I have to buy it from Vudu for it to go to UV and MA. Originally, I thought it was just MA trying to stop people from double dipping. Vudu blamed it on MA's policy. But then I realized that this will be good for Vudu. It will make people want to buy from them. And now that I came to this thread, I got the confirmation that this is more a Vudu policy instead of a MA policy. That frustrates me. Why is Vudu doing this? Just to force people to buy from them? That's annoying!

    Leave a comment:


  • diamond204
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Squatting Hen View Post
    Being able to Share UV titles is a huge advantage.
    I haven't tried it yet but Google Play has a Family Share option that should share MA titles including Disney.

    Leave a comment:


  • Squatting Hen
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Donborvio View Post
    Well that gap will probably be resolved once Paramount, MGM, etc get on board with MA. It's superior because the website works, there are not missing/broken features, etc. UV feels like an afterthought now.

    TV titles is a good point, hopefully those are reconciled because HBO has been on digital copies for a while. I would think something would be worked out, but really that is the one advantage right now.
    Being able to Share UV titles is a huge advantage.

    Leave a comment:


  • RebelRave
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Donborvio View Post
    Meanwhile Disney re-launched a superior site with superior service and almost all the movies I had in UV/Vudu (ok like 1/4 are missing I think) but if that gets reconciled, UV becomes old and redundant.
    MA shows 6127 movies
    Amazon is showing 6478

    I'm not feeling that this is "superior"

    Leave a comment:


  • NJScorpio
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Donborvio View Post
    Well I'm betting they'll make improvements. Meanwhile here on Vudu, I'm still waiting to create my own movie groups or split them, hide or delete titles, etc.
    I'd like just a simple "favorites" category, with an "add to favorites" option.

    Leave a comment:


  • Donborvio
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Craiggers89 View Post
    I laughed at this. With the amount of movies in my collection, MA hasnt worked in a week for me. There is no movie counter, so I have to scroll to the very bottom of the My Movies section and wait for 10x to load at a time until 6000+ movies have loaded, right click and inspect the page. Highlight the DIV that has the movies, copy the inner HTML. Take that HTML to a HTML Beautifier online... copy the result into Excel. Sort that result in excel... scroll to the bottom and find and count the tags <div class="_2yLD_ltKXxaw-GtkBcWbAT"> just to make sure I can see my movie count. Superior site for sure!
    Well I'm betting they'll make improvements. Meanwhile here on Vudu, I'm still waiting to create my own movie groups or split them, hide or delete titles, etc.

    Leave a comment:


  • Craiggers89
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Donborvio View Post
    superior site with superior service
    I laughed at this. With the amount of movies in my collection, MA hasnt worked in a week for me. There is no movie counter, so I have to scroll to the very bottom of the My Movies section and wait for 10x to load at a time until 6000+ movies have loaded, right click and inspect the page. Highlight the DIV that has the movies, copy the inner HTML. Take that HTML to a HTML Beautifier online... copy the result into Excel. Sort that result in excel... scroll to the bottom and find and count the tags <div class="_2yLD_ltKXxaw-GtkBcWbAT"> just to make sure I can see my movie count. Superior site for sure!

    Leave a comment:


  • Donborvio
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by SinGA View Post
    you're missing 25% of your library but you are referring to it as superior???? that's odd....

    and what about TV titles??
    Well that gap will probably be resolved once Paramount, MGM, etc get on board with MA. It's superior because the website works, there are not missing/broken features, etc. UV feels like an afterthought now.

    TV titles is a good point, hopefully those are reconciled because HBO has been on digital copies for a while. I would think something would be worked out, but really that is the one advantage right now.

    Leave a comment:


  • SinGA
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by Donborvio View Post
    superior site with superior service
    you're missing 25% of your library but you are referring to it as superior???? that's odd....

    and what about TV titles??

    Leave a comment:


  • Donborvio
    replied
    Re: Is VUDU stopping MA redemptions from porting to UV? Are you seeing gaps?

    Originally posted by IPhoneUser View Post
    When UV goes away, so will D2D. I plan on converting all my eligible titles in the months to come.
    Well that might or might not be true. Vudu does the disc-to-digital stuff, the question is will MA support it? But just in case; I'd do as you say just to be sure.

    Leave a comment:

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