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MA titles 4k/UHD on other services, but not Vudu (where UHD is availalbe).

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    MA titles 4k/UHD on other services, but not Vudu (where UHD is availalbe).

    I have several movies that are 4K through redeeming directly through iTunes. In my purchase history within iTunes, they all say (4K, HDR) as Type. A few movies updated on all services as 4K/UHD, such as 'Lucy' and 'Lone Survivor'. Others update to other services like Google has UHD, but do not appear under Vudu as UHD (where available).

    There are quite a few titles like this, so I didn't know if it was a bigger issue that was getting resolved and I should just be patient, or I should open up a ticket?


    Below are the titles that are MA, that are iTunes 4K redemptions, and that appeared in my Vudu library but as HDX instead of the available UHD.
    • Battleship
    • Fast & Furious 6
    • Fast & Furious 6 (Extended Edition)
    • Snow White and the Huntsman: Extended Edition
    • The Bourne Identity
    • The Bourne Supremacy
    • The Bourne Ultimatum
    • The Bourne Legacy
    • Mad Max Fury Road (only appears in Google from MA)


    Thanks!

    #2
    Re: MA titles 4k/UHD on other services, but not Vudu (where UHD is availalbe).

    Originally posted by NJScorpio View Post
    I have several movies that are 4K through redeeming directly through iTunes. In my purchase history within iTunes, they all say (4K, HDR) as Type. A few movies updated on all services as 4K/UHD, such as 'Lucy' and 'Lone Survivor'. Others update to other services like Google has UHD, but do not appear under Vudu as UHD (where available).

    There are quite a few titles like this, so I didn't know if it was a bigger issue that was getting resolved and I should just be patient, or I should open up a ticket?


    Below are the titles that are MA, that are iTunes 4K redemptions, and that appeared in my Vudu library but as HDX instead of the available UHD.
    • Battleship
    • Fast & Furious 6
    • Fast & Furious 6 (Extended Edition)
    • Snow White and the Huntsman: Extended Edition
    • The Bourne Identity
    • The Bourne Supremacy
    • The Bourne Ultimatum
    • The Bourne Legacy
    • Mad Max Fury Road (only appears in Google from MA)


    Thanks!
    Add Fifty Shades to the list.

    Comment


      #3
      Re: MA titles 4k/UHD on other services, but not Vudu (where UHD is availalbe).

      If an HD version is already in MA, it doesn't seem to update anywhere. Are you sure the Google version is actually UHD?

      Also I didn't know they upgraded Furious 6 to 4K. I knew I should have waited to redeem in iTunes, because I just did it on Wednesday. I redeemed 6 and 7 back to back and since 7 was already 4K, it ported to Vudu in 4K. But since at the time 6 was HD, it ported in HD, and now has upgraded in iTunes, but does not overwrite MA without having it removed by an agent.

      Comment


        #4
        Re: MA titles 4k/UHD on other services, but not Vudu (where UHD is availalbe).

        Originally posted by Skadlone721 View Post
        If an HD version is already in MA, it doesn't seem to update anywhere. Are you sure the Google version is actually UHD?
        Yeah, many Vudu customers already own many of those 4K titles (and many more) through MA so wouldn't even be entitled to an upgrade. The only way to get UHD from a code is to call MA and have them remove those eligibile titles from your library so you can redeem the film directly through MA. It's quite a mess.

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