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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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High def picture quality

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    #46
    Re: High def picture quality

    Hi Bill,
    can you please provide the model number of your Anthem? In this case logs won't reveal anything. I have to get my hands on one of the receivers which show the issue.

    Can you please check if the issue goes away when you select stereo output through HDMI? I am assuming that you use HDMI audio with your Anthem?

    The best way around this issue until we figure out what is going on could be to use a digital audio cable and don't get the sound from HDMI. In any case it would be useful for debugging to know if using SPDIF with your receivers is having the same problem or not.

    Volker

    Comment

      #47
      Re: High def picture quality

      I have a Anthem Statement D2 processor.

      Comment

        #48
        Re: High def picture quality

        Originally posted by steveybaby View Post
        Yep - tried that. On well lit - detailed scenes it looks fine, but on darker scenes with large expanses of a single color the posterization is obvious and distracting.

        I had the same problem...

        http://forum.vudu.com/showthread.php?t=2197

        Comment

          #49
          Re: High def picture quality

          Originally posted by RonV View Post
          I have the same issue and have reported it to VUDU. My old receiver never had this issue by my new receiver has this issue. I'll make sure that the VUDU folks are aware that you have this issue also.
          Ron, what make/model are your new and old receivers?

          Comment

            #50
            Re: High def picture quality

            Originally posted by KevinP View Post
            Ron, what make/model are your new and old receivers?
            New new receiver is a YSP-4000 Digial Sound Projector.

            Old was a Pioneer VSX-D3S. This receiver only supported Coaxial AC-3 input which worked with the VUDU in 5.1. Its now a door stop until I can get the wife to ok me putting it in the bedroom to replace a bookshelf system.

            Comment

              #51
              Re: High def picture quality

              Yesterday I paused 4 times during Ultimatium. The first 2 I got the crack sound, the last 2 no crack. I will check it again tonight.

              Other than that this is a great box, although at $399 I think they will have to come up with other options like monthly box rentals, monthly subscriptions to rent movies but charge to buy etc.

              The pq and audio are as good as anything else I watch or listen to.

              I have had 3 friends and their spouses over to watch and they were impressed, except for the cracks and maybe the price. Get this down to $199 and charge a monthly fee to see 4 or five movies and so much for each additional and a charge to buy.

              Good luck Vudu you just might solve the hi-def war.

              Comment

                #52
                Re: High def picture quality

                Vudu engineering is looking into the crackling sound issue.

                As for the price - I personally don't expect it to stay at $399 forever. $199 might be a little low, but somewhere between that and $250 would be perfect long term.

                Yeah, who needs to choose between HD-DVD and BluRay when you have Vudu!

                Comment

                  #53
                  Re: High def picture quality

                  I have still 2 outstanding questions:

                  Did you try to use SPDIF instead of HDMI audio?
                  Do the crackles go away with HDMI set to stereo?

                  Thanks,
                  Volker

                  Comment

                    #54
                    Re: High def picture quality

                    I watched Supremacy and the cracks are back. I switched from HDMI 5.1 to stereo and no cracks. The audio sounded great letting the Anthem convert to PLXII.

                    I have not tried spdif because in my setup it is a PIA to swap wires around. Everything is in a built in and not easily accessed.

                    Comment

                      #55
                      Re: High def picture quality

                      For those of you playing at home SPDIF is the digital audio output (coax or optical) on your Vudu - more than you ever wanted to know about this can be be found at http://www.tech-faq.com/spdif.shtml

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