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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Wake up everyone!

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    #16
    Re: Wake up everyone!

    Send me your email address in a PM (Click on my username, select to send an email or private message) and i'll pass you over to him.
    ________
    Last edited by JohnA; 05-02-2011, 01:15 PM.

    Comment

      #17
      Re: Wake up everyone!

      So I'm not sure exactly where to post this, but as a new VUDU subscriber I've noticed a couple of strange things about searching movies on the website from my computer, and I thought I'd ask whether it's the site or whether I'm just missing something.

      First, it does not seem possible to search within a genre? For example, if I want to search for certain titles in the HDX category only, how do I do that? I'm a subscriber for HDX, period, and in fact that's what VUDU pushes about itself. Does it really have a website in which a subscriber can't search within that genre, but can only search the whole database? Or is the idea that you search the whole database, come up with the flick you want, then click on the flick to find out whether it's offfered in 1080p?

      Second, once I am in a genre, and I select a certain title, read about it and then hit my back button, I'm taken not only not to the previous page, but not even back to the first page of the genre. Instead, I'm taken all the way back to the home page, and to get back to where I was, I need to select the original genre again, and click forward to where I was. This gets tiresome, especially when I'm on page 20-something or higher of a 66 page menu...

      Third, it seems a little odd that I can select movies to put on my wish list on my computer, but I can't see the wish list to remind myself what's on it until I go to my TVs themselves, turn them on and navigate to Vudu. Why is this?

      Is the same true for reviews? I can only read them from my TV?

      Comment

        #18
        Re: Wake up everyone!

        Bruce,

        Thank you for the feedback. You are correct, there is not a way currently on the website to search a specific genre for HDX titles. There is the ability to search each separately.

        As for the back button taking you to the beginning of the search. I would suggest opening a new window (click the link using your scroll wheel in most cases).

        Again, this is great feedback. I will pass this along
        ________
        Last edited by JohnA; 05-02-2011, 01:16 PM.

        Comment

          #19
          Re: Wake up everyone!

          Originally posted by dhatman View Post
          Bruce,

          Thank you for the feedback. You are correct, there is not a way currently on the website to search a specific genre for HDX titles. There is the ability to search each separately.

          As for the back button taking you to the beginning of the search. I would suggest opening a new window (click the link using your scroll wheel in most cases).

          Again, this is great feedback. I will pass this along
          You are welcome, but I want to make sure you understand what I am trying to say here. First, while it is true that it is not possible to search a given genre for HDX movies, as you point out, it also appears to be true that it is not possible to search the HDX category for a given title offered in HDX. For example, if I try to search in the HDX category for a movie that I know is not offered in 1080p (say, for example, Salt), I should not get Salt as a result. But I do. And when I click on Salt, sure enough, it shows that it is available only in SD.

          Second, clicking the back button does not take me back to "the beginning of the search". It takes me out of the search entirely, and back to the home page. Your suggested work around--opening a new window--is awkward at best, becaue it does not allow me to go back to the previous page, but only to the home page, so if I want to go back to page 19 from 20, for example, I have to open a new window, select Browse Movies again, then HDX again, then page forward 18 more times to page 19 in the new window. How about if the back button actually works likes it is supposed to work, and in fact how it works on other parts of Vudu's own website (like this forum, for one example)? In other words, the back button should show the previous page when browsing movies as well.

          Comment

            #20
            Re: Wake up everyone!

            When i sort by "HDX" salt is not given for me. But i'll check it on a few different browsers.

            As for the back feature, i understand what you're saying. The applet that allows you to browse movies should have a back feature built in so you don't have to start over. The web page address never changes, which is why it would return to the home screen when you hit back.

            Once you click to open movie information, you can click close to the top right of the movie poster. At that point you should be returned to the place you left off.
            ________
            Last edited by JohnA; 05-02-2011, 01:16 PM.

            Comment

              #21
              Re: Wake up everyone!

              I'm using the latest version of Explorer as a browser. If I click on HDX on the lefthand side of the screen, and then type "Salt" into the search title box, I get Salt, which is not in HDX. It appears that the search title box is not restricting the search to the category selected.

              I like the close button hint, though. That helps. It's not as good as a back button that goes back to the previous page as with other parts of the site, but it helps.

              Comment

                #22
                Re: Wake up everyone!

                Originally posted by drlbg View Post
                I don't know who JohnA is or how to PM him....but I'll be a tester for the HDD full issue....it's a week after the last post and still no resolution.
                The fix is going to our beta testers today. I will have JohnA contact you so that you can be a tester for the HDD full issue. Thanks!

                Comment

                  #23
                  Re: Wake up everyone!

                  Danielle,

                  Maybe you can answer this issue for me....I noticed some changes in the software of my BX100 box......1-the HDD bug must have been fixed, I show even a little MORE space than I did before, and my drive was pretty loaded.....2- in the Data Rate section, it shows a limit of 15Mbps, when before there was no limit.....I am on a 25Mbps FIOS connection.....Does this affect just downloads or streaming and downloads? I also noticed after the adjustment, HDX movies show two bars when it was three all the time before.....playback wasn't affected, however........I'm just waiting to see what kind of splash VUDU will make at CES.

                  Comment

                    #24
                    Re: Wake up everyone!

                    I've bought one movie on VUDU and that will be my last. I want to own an actual copy ever since the psn got hacked. I can't watch a movie that I payed for. Seems like I'm getting the short end of the stick on this one.

                    Comment

                      #25
                      Re: Wake up everyone!

                      Originally posted by p1ngputts View Post
                      I've bought one movie on VUDU and that will be my last. I want to own an actual copy ever since the psn got hacked. I can't watch a movie that I payed for. Seems like I'm getting the short end of the stick on this one.

                      Hi Ping,

                      I do apologize for the inconvenience. However, you should still be able to access VUDU on your PS3. If you have any questions about this please let me know.

                      Comment

                        #26
                        Re: Wake up everyone!

                        Originally posted by p1ngputts View Post
                        I've bought one movie on VUDU and that will be my last. I want to own an actual copy ever since the psn got hacked. I can't watch a movie that I payed for. Seems like I'm getting the short end of the stick on this one.
                        This is a good piece of info......The fact that the PSN network was compromised should make other "cloud based" services take pause....I am sure VUDU has taken the necessary steps to protect their infrastructure...This is another reason I have advocated local storage for one's purchased movies.....I think with Ultraviolet(which I saw VUDU was a member of the consortium), will allow much more flexibility in ownership of digital movie downloads.....

                        Digital distribution will never take off with consumers unless not only security for the studios is addressed, but security for customers' purchased movies.....

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