Like any service provider, VUDU must continue to evolve to survive. I think Vudu and a really good service and they seem to already have a really good foundation. But as customers continue to demand more functionality and control over their content they must be able to deliver.
Here are a few simple things Vudu could do to improve (most have already been mentioned by other customers):
1. We need the ability to sort our video library ("My Movies" and "My TV" under the "My Vudu" tab). This is functionality that should already be there, and as pointed out by others, it's functionality that can easily be added.
2. We need a way to view new releases for Disc to Digital. That is, we need a way to view what movies have been made available and the list should be sorted by the date it was made available for Disc to Digital.
** number 1 and 2 could be combined - VUDU could implement a sorting and filtering option for My Movies, My TV, and My Wish List (and update the Browsing to match this functionality). If we could sort each list by title, by date added to the list, by date available for D2D, or by release date then this would deliver the functionality needed. For example, if you could sort your Wish List by "date available for D2D" then you would see movies recently made available (sorted most recent to oldest) and any movie not available for D2D would be filtered from the list.
3. We need the ability to stream on Android devices. After all, there are more Android devices in use than Apple. I have heard that they are working on this, but that was several months ago.
4. More control over which movies can be viewed on devices in our home. Some PG-13 movies may be okay for children while others are not. I think we need to be able to pick and choose which movies can be viewed on the various televisions and devices. I have this same issue with Netflix. I want to be able to have control over what my kids are watching and not the movie industry's rating system.
My Parental Control settings restrict PG-13 movies. However, there are some PG-13 movies I would like to allow my kids to watch. There may also be PG movies that I may want to restrict.
5. The Disc to Digital service at Walmart is really nice, but television shows are missing. It would be nice if we could convert many of our television shows so we could watch them in the cloud also.
6. The prices to rent a movie still seems high to me. It seems strange to me that companies like Vudu, Amazon, and CinamaNow can?t compete with RedBox. I haven?t rented many movies on Vudu because I can get about 3 movies from RedBox for the same price that I rent a single movie from Vudu. I don?t mind paying a little more for Vudu rentals simply because of the extra convenience, but I feel Vudu overcharges for rentals by about $2.00.
7. It would be nice if they could display the little UltraViolet logo over the movie when you are browsing. This way we can see what is available for D2D without having to either click on the movie or enter the title into the Convert DVDs section to see if the title shows up.
8. Allow our logon information to be stored so we don't have to enter our email address and password each time we visit this website.
9. Communicate with customers regarding new functionality being developed and being considered. We are paying for more than just movies here...we are paying for the whole experience of using their software. Other companies do this, even Netflix say they do it (even though I have never seen one of their emails). The bottom line is that customers need to feel like they have a voice.
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Here is one more: Why not have a place where everyone can go to vote for older movies and television shows that they would like to see added? If DIE HARD 3, for example, was one of the more popular requests, then they could try to get that movie added and satisfy more customers this way.
Here are a few simple things Vudu could do to improve (most have already been mentioned by other customers):
1. We need the ability to sort our video library ("My Movies" and "My TV" under the "My Vudu" tab). This is functionality that should already be there, and as pointed out by others, it's functionality that can easily be added.
2. We need a way to view new releases for Disc to Digital. That is, we need a way to view what movies have been made available and the list should be sorted by the date it was made available for Disc to Digital.
** number 1 and 2 could be combined - VUDU could implement a sorting and filtering option for My Movies, My TV, and My Wish List (and update the Browsing to match this functionality). If we could sort each list by title, by date added to the list, by date available for D2D, or by release date then this would deliver the functionality needed. For example, if you could sort your Wish List by "date available for D2D" then you would see movies recently made available (sorted most recent to oldest) and any movie not available for D2D would be filtered from the list.
3. We need the ability to stream on Android devices. After all, there are more Android devices in use than Apple. I have heard that they are working on this, but that was several months ago.
4. More control over which movies can be viewed on devices in our home. Some PG-13 movies may be okay for children while others are not. I think we need to be able to pick and choose which movies can be viewed on the various televisions and devices. I have this same issue with Netflix. I want to be able to have control over what my kids are watching and not the movie industry's rating system.
My Parental Control settings restrict PG-13 movies. However, there are some PG-13 movies I would like to allow my kids to watch. There may also be PG movies that I may want to restrict.
5. The Disc to Digital service at Walmart is really nice, but television shows are missing. It would be nice if we could convert many of our television shows so we could watch them in the cloud also.
6. The prices to rent a movie still seems high to me. It seems strange to me that companies like Vudu, Amazon, and CinamaNow can?t compete with RedBox. I haven?t rented many movies on Vudu because I can get about 3 movies from RedBox for the same price that I rent a single movie from Vudu. I don?t mind paying a little more for Vudu rentals simply because of the extra convenience, but I feel Vudu overcharges for rentals by about $2.00.
7. It would be nice if they could display the little UltraViolet logo over the movie when you are browsing. This way we can see what is available for D2D without having to either click on the movie or enter the title into the Convert DVDs section to see if the title shows up.
8. Allow our logon information to be stored so we don't have to enter our email address and password each time we visit this website.
9. Communicate with customers regarding new functionality being developed and being considered. We are paying for more than just movies here...we are paying for the whole experience of using their software. Other companies do this, even Netflix say they do it (even though I have never seen one of their emails). The bottom line is that customers need to feel like they have a voice.
--
Here is one more: Why not have a place where everyone can go to vote for older movies and television shows that they would like to see added? If DIE HARD 3, for example, was one of the more popular requests, then they could try to get that movie added and satisfy more customers this way.
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