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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Upgrade from SD to HDX

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    #1

    Upgrade from SD to HDX

    Since the fee for upgrading a DVD to HDX vs SD is $3 more, it seems like it would make sense to allow customers to upgrade their existing SD digital copies to HDX for $3. Having this feature would allow you to sell way more videos and upgrades to users. It also already matches pricing you've already established.
    Tags: disc to digital, hdx, upgrade
    #2
    Re: Upgrade from SD to HDX

    if not from promo codes atleast from disk to digital. Just like the whole resident evil deal where the movies where only in sd form now 1 or 2 is in HDX and my blu-rays are stamped and only got sd out of it. It should of auto updated to hd but has not. The upgrade option should exist its win win for everyone.

    Comment

      #3
      Re: Upgrade from SD to HDX

      I agree. I have a lot of movies in my collection and have noticed that some are now HDX but I have to purchase the movies all over again to get the higher quality which does not make any sense.

      Comment

        #4
        Re: Upgrade from SD to HDX

        I got the 3d Limited Edition version which initially said UV/DC back when it first was advertised but it only came with a SD Itunes Copy.

        Comment

          #5
          Re: Upgrade from SD to HDX

          Guys I agree that if you redeem a bluray UV code and get SD then if a HD version appears then it should be upgraded for free/automagically.

          But if you choose to do a D2D of a dvd/bluray to SD for $2 then you should be stuck with it. Like someone else posted before on this topic which has been discussed alot already (use the search), opting for the SD and not waiting on HD is like buying a DVD and then going back to the store and asking for the bluray but wanting to pay the difference because you didnt know it was being released.

          Comment

            #6
            Re: Upgrade from SD to HDX

            Originally posted by OSUGrad2X View Post
            Guys I agree that if you redeem a bluray UV code and get SD then if a HD version appears then it should be upgraded for free/automagically.

            But if you choose to do a D2D of a dvd/bluray to SD for $2 then you should be stuck with it. Like someone else posted before on this topic which has been discussed alot already (use the search), opting for the SD and not waiting on HD is like buying a DVD and then going back to the store and asking for the bluray but wanting to pay the difference because you didnt know it was being released.
            That's why I stick to buying or converting only those available in HDX. Don't bother with any of the other formats (HD or SD). The only SD formatted movies I have are those I got free but haven't paid for any SD movies.

            Comment

              #7
              Re: Upgrade from SD to HDX

              Originally posted by OSUGrad2X View Post
              Guys I agree that if you redeem a bluray UV code and get SD then if a HD version appears then it should be upgraded for free/automagically.

              But if you choose to do a D2D of a dvd/bluray to SD for $2 then you should be stuck with it. Like someone else posted before on this topic which has been discussed alot already (use the search), opting for the SD and not waiting on HD is like buying a DVD and then going back to the store and asking for the bluray but wanting to pay the difference because you didnt know it was being released.
              That is a very poor analogy. Digital media in the cloud changes the game from physical media. Walmart/Vudu has already clearly established that in their D2D program that SD is worth $3 less than HD. There should be no reason not to extend that logic across the site. There is literally no friction at all in allowing a paid upgrade in resolution. This is not exchanging something (a DVD to Blu-ray), it is merely upgrading the movie I already have and already exists on servers.

              If you are into analogies, it's more akin to buying a frame for a picture. I can buy a picture, or a picture with a frame. If later I decide I want a frame for my picture to enhance it, I can then buy a picture frame to add; I do not have to buy an entirely new set.

              In general, there is very negative sentiment out on the Internet for UltraViolet and a large degree of mistrust. I like the system, but realize I'm in the minority right now. With inconsistencies like the ones mentioned in this thread, this system will continue to struggle to gain a foothold.

              Comment

                #8
                Re: Upgrade from SD to HDX

                Originally posted by sdr984 View Post
                If you are into analogies, it's more akin to buying a frame for a picture. I can buy a picture, or a picture with a frame. If later I decide I want a frame for my picture to enhance it, I can then buy a picture frame to add; I do not have to buy an entirely new set.
                Hmmm, I like OSUGrad2X's analogy better. Nobody buys a frame and leaves it empty.

                Comment

                  #9
                  Re: Upgrade from SD to HDX

                  I actually agree i'm just upset that i didn't notice it wasn't hdx when i did my resident evil etc. If i had known it was just sd i wouldn't of done it and waited but that was my first dealings with d2d.

                  Comment

                    #10
                    Re: Upgrade from SD to HDX

                    If this was to ever happen it would all have to be done internally and not a Walmart. Can you imagine the amount of time it would take US to explain to the clerk:

                    me: I need to exchange my D2D copy from 4 months ago and upgrade it to HDX, here is my disc.
                    clerk: sir, HDX is $5.
                    me: I know but I already done this one but the new HD version is out and i would like the upgrade price.
                    clerk: hold on let me check on that (takes disc)
                    me: sweet
                    clerk: (5 min later) sir, this disc has already been stamped
                    me: i know, thats why i said i already done the SD but the new version is out and i want the upgrade
                    clerk: sir, the upgrade is $5 but i cant do that because this disc has been done already
                    me: so should i just walk away and wipe off the stamp and bring it back?
                    clerk: you can if you want but it'll still be $5 for the upgrade
                    me: Vudu started the upgrade option where it costs $3 for previous discs didnt you get the memo?
                    clerk: hold on let me ask somebody
                    me: ... (15 min later)
                    clerk: do you have a receipt?
                    me: why do i need a receipt, it has a stamp?
                    clerk: how do i supposed to know this disc is yours and not your friends who paid for the HD and now you want the HD for cheap?
                    me: i already told you the HD is new
                    clerk: well i cant tell that from the system and why do you want an HD version of Devil Wears Prada anyway?
                    me: hey dont judge me (walks off)

                    Comment

                      #11
                      Re: Upgrade from SD to HDX

                      Though that was very amusing I think it would be more likely that if Vudu did start offering to let up grade it would be online... also I don't think it would be at $3.

                      I think it would go

                      HD Price- SD price = upgrade cost

                      So... upgrading would cost 3-5 dollars per title...
                      Honestly I would be okay with that... sure it means on some titles you may be out a buck or two... but it also means those titles you bought or redeemed in SD are still upgradeable

                      Comment

                        #12
                        Re: Upgrade from SD to HDX

                        Originally posted by NWRushing View Post
                        I think it would go

                        HD Price- SD price = upgrade cost

                        So... upgrading would cost 3-5 dollars per title...
                        Honestly I would be okay with that... sure it means on some titles you may be out a buck or two... but it also means those titles you bought or redeemed in SD are still upgradeable
                        +1
                        I'm not trying to spend $500 to convert 100 DVDs to HD at once...but I would likely pay $200 now for SD, just to have digital rights, then upgrade a few at a time at $3-5 each because ultimately I want the highest quality possible (even for my non-action films). Right now I do 3-4 per week to HD, when I have some spare cash, and it will probably take me a year to do my whole collection.

                        Comment

                          #13
                          Re: Upgrade from SD to HDX

                          I am building up my Vudu digital collection. My only concern is this: what if Vudu goes out of business???

                          I want to convert my blu-rays via D2D, but what if I spend hundreds of dollars and one day Vudu is gone?

                          I am not trying to be a Debbie Downer. My concern stems from the fact that Vudu prices for HDX movie files are so much more expensive than buying a blu-ray disc. I find the high price point to be Vudu's only negative aspect. No one will pay more for HDX when a blu-ray is cheaper.

                          Until Vudu prices are lower than blu-ray, the service is not going to take off. If Vudu wants to break out big time it MUST become more competitive price wise.

                          I love Vudu and I would like to expand my digital collection immensely. But I am concerned because of Vudu's excessive prices for HDX files.

                          Comment

                            #14
                            Re: Upgrade from SD to HDX

                            Yes an upgrade would be great. Upgrade to 3d as well if possible.

                            Comment

                              #15
                              Re: Upgrade from SD to HDX

                              Originally posted by nycomet View Post
                              I am building up my Vudu digital collection. My only concern is this: what if Vudu goes out of business???
                              You're getting the UV license. UV is a group of studios, so technically it's not one business.

                              Not saying it's foolproof, but you have more protection against Walmart/Vudu going away than you might think.

                              EDIT: My comment is based on the Disc-to-Digital service, which is limited to UV movies. If you're buying them directly from Vudu, then your movies that are not UV enabled might be lost I guess.

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