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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Hope Springs UV

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    #1

    Hope Springs UV

    I just redeemed Hope Springs on the Sony website but it's not showing in my Vudu account? Has anybody else had this issue. This is first time I've had a movie from Sony not show up? This is the 2nd issue with UV this week on Vudu. What's the problem all of a sudden?

    The movie is in my UV account and on the Sony website along with all the other movies I've redeemed in the past but Hope Springs not showing in my Vudu movie list. What a pain in the _ss.

    I worked all day and I just want to watch my movie ... UV is starting to suck again like it did in the beginning with movies not showing up.
    Tags: None
    #2
    Re: Hope Springs UV

    I have noticed a delay on UV movies posting to vudu when they were purchased else where it seems to normaly only be a few hours... but if you want it now try unlinking/relinking your UV account to vudu...

    *Note... after you unlink wait at least a few mins before you relink

    If you get an error that says something like Max connections of this type PM me and I'll send you insturctions on how to correct that (its some what counter intuitive)

    Comment

      #3
      Re: Hope Springs UV

      Originally posted by NWRushing View Post
      I have noticed a delay on UV movies posting to vudu when they were purchased else where it seems to normaly only be a few hours... but if you want it now try unlinking/relinking your UV account to vudu...

      *Note... after you unlink wait at least a few mins before you relink

      If you get an error that says something like Max connections of this type PM me and I'll send you insturctions on how to correct that (its some what counter intuitive)
      Apparently there is a bug on the UV side with "overaggressive" caching that is causing a delay of up to 24 hours before it shows up. I'm sure they are working on it.

      And I don't recommend unlinking and relinking your UV account - you can only do this a limited number of times per year, and if you go over that you may have to wait a long time before relinking...

      Comment

        #4
        Re: Hope Springs UV

        I always chck Vudu first to see if I can redeem my UV codes here before going elsewhere. I have yet to redeem my UV code for Hope Springs. I will do it thi week.

        Comment

          #5
          Re: Hope Springs UV

          I've been using Vudu to redeem my codes since Hope Springs. They show up immediately. The movies not showing up right away just started happening for me. Mine usually showed up immediately until I tried to redeem Dark Knight Rises on Flixster. Then Hope Springs didn't show up. It eventually did show a few hours later.

          I redeemed Sparkle on Vudu ..showed up immediately. I didn't even bother going to the Sony website.

          Love Vudu! Thanks and thanks Jake for the warning about unlinking UV accounts.

          Comment

            #6
            Re: Hope Springs UV

            Originally posted by Sandra View Post
            I've been using Vudu to redeem my codes since Hope Springs. They show up immediately. The movies not showing up right away just started happening for me. Mine usually showed up immediately until I tried to redeem Dark Knight Rises on Flixster. Then Hope Springs didn't show up. It eventually did show a few hours later.
            I saw a note that UV has fixed a "data caching" issue today so hopefully that fix the delay between redeeming on one service and seeing it on another...

            Comment

              #7
              Re: Hope Springs UV

              Originally posted by Jake View Post
              I saw a note that UV has fixed a "data caching" issue today so hopefully that fix the delay between redeeming on one service and seeing it on another...
              I redeemed a couple of the codes cinemanow sent me and they went almost instantly to vudu.

              Comment

                #8
                Re: Hope Springs UV

                Originally posted by Jake View Post
                you can only do this a limited number of times per year, and if you go over that you may have to wait a long time before relinking...
                What? Wait really? What is the number of times? I was useing linking/unlinking as a method for keeping my libary in alphabetical order.

                I have account A that a purchase/redeem or do D2d on and then account B that has no purchases on it so when I unlink there is nothing under "my vudu" and when I relink they are all in order. I then use Account be to watch my movies because since they are in order I can find the one I want to watch... I only do this after I've purchased 5-10 new movies but still...


                To date I thought the only issue with this was that it meant I had to limit my purchases to UV only (which is something I try to do anyway)... but you are saying it will cause Account B to become unusable?

                Comment

                  #9
                  Re: Hope Springs UV

                  I don't think there's a limit. If so I would have passed it a long time ago. I've linked and unlinked my account probably close to 100 times without any ill effect.

                  Originally posted by NWRushing View Post
                  What? Wait really? What is the number of times? I was useing linking/unlinking as a method for keeping my libary in alphabetical order.

                  I have account A that a purchase/redeem or do D2d on and then account B that has no purchases on it so when I unlink there is nothing under "my vudu" and when I relink they are all in order. I then use Account be to watch my movies because since they are in order I can find the one I want to watch... I only do this after I've purchased 5-10 new movies but still...


                  To date I thought the only issue with this was that it meant I had to limit my purchases to UV only (which is something I try to do anyway)... but you are saying it will cause Account B to become unusable?

                  Comment

                    #10
                    Re: Hope Springs UV

                    It should be noted that if account B does become unusable I COULD still use Account A... it has its own UV account that is rarely/never unlinked... but its a mess with no sense of order at all... I currently have only 250 some movies but with another 130-150 titles I still need to do D2D on plus the new titles I purchase or redeem... I can't see any other way to impose order...

                    Comment

                      #11
                      Re: Hope Springs UV

                      Originally posted by madmod20061 View Post
                      I don't think there's a limit. If so I would have passed it a long time ago. I've linked and unlinked my account probably close to 100 times without any ill effect.
                      Ah okay... coolsville... I was about to have an OCD panic attack lol

                      Comment

                        #12
                        Re: Hope Springs UV

                        Originally posted by NWRushing View Post
                        Ah okay... coolsville... I was about to have an OCD panic attack lol
                        The worst that's ever happened was that I got the "too many connections" error which is easily fixed.

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