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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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3. "Spam" content, references to other products, advertisements, or other offers
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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UltraViolet Vudu Account Limit - 3

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  • Starkenator
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by echopulse View Post
    That is definitely not true. I have 5 vudu accounts all linked to the same UV account, and I had 6 before I deleted one. I don't know why this isn't working for you. Maybe it has something to do with whether you have your sub accounts set up as basic or standard users.
    Yep I have 4 linked no problem.

    Leave a comment:

  • echopulse
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by PrasannaG View Post
    The current official limit for the number of different VUDU accounts that can simultaneously link to a single UV account (with multiple users inside the UV account) is TWO.

    This is a limit enforced by Ultraviolet. E.g., if you have a UV account with 3 different users, you can link the first two to two different VUDU accounts, but when you link the third user from a third VUDU account, it probably invalidates one of the first two links.
    That is definitely not true. I have 5 vudu accounts all linked to the same UV account, and I had 6 before I deleted one. I don't know why this isn't working for you. Maybe it has something to do with whether you have your sub accounts set up as basic or standard users.

    Leave a comment:

  • PrasannaG
    replied
    Re: UltraViolet Vudu Account Limit - 3

    The current official limit for the number of different VUDU accounts that can simultaneously link to a single UV account (with multiple users inside the UV account) is TWO.

    This is a limit enforced by Ultraviolet. E.g., if you have a UV account with 3 different users, you can link the first two to two different VUDU accounts, but when you link the third user from a third VUDU account, it probably invalidates one of the first two links.

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by ydkjman View Post
    Thanks DanielH for being willing to help out. I sent you a PM
    We have a bug filed for your issue. I'll let you know as soon as i have more information for you.

    Leave a comment:

  • ydkjman
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by DanielH View Post
    I'm not sure i've heard of this happening at random times. Could you send me a PM so we can get a case started for you?
    Thanks DanielH for being willing to help out. I sent you a PM

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by ydkjman View Post
    on a side note, no matter what I try I can't get my UV account to stay linked to my Vudu account.

    Some times I'll be watching a movie and the link will be lost and I'll get the message on the TV that it's necessary to have a linked UV account and that I should relink my vudu account to one.
    I'm not sure i've heard of this happening at random times. Could you send me a PM so we can get a case started for you?

    Leave a comment:

  • ydkjman
    replied
    Re: UltraViolet Vudu Account Limit - 3

    on a side note, no matter what I try I can't get my UV account to stay linked to my Vudu account.

    Some times I'll be watching a movie and the link will be lost and I'll get the message on the TV that it's necessary to have a linked UV account and that I should relink my vudu account to one.

    Leave a comment:

  • ydkjman
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by hilditchfam1 View Post
    I am new to this and I am running out of space fast. Are you saying there is a way to link multiple vudu accounts to ultraviolet? Me and my brother share one but have multiple devices of our own. Having 5 devices available isn't seeming to cut it. If anyone can help clarify and maybe direct me on where to look in to this that would be greatly appreciated.
    There is only one way to have multiple Vudu accounts linked to 1 UV account.

    You have 1 main UV account
    and then you have 5 sub accounts under that main UV account.

    The individual username and password that are created for each of the 5 sub accounts is what is given to 5 other people and linked to their own personal Vudu account.

    So if you have more than 6 devices there isn't really any other way to go.

    Leave a comment:

  • hilditchfam1
    replied
    Re: UltraViolet Vudu Account Limit - 3

    I am new to this and I am running out of space fast. Are you saying there is a way to link multiple vudu accounts to ultraviolet? Me and my brother share one but have multiple devices of our own. Having 5 devices available isn't seeming to cut it. If anyone can help clarify and maybe direct me on where to look in to this that would be greatly appreciated.

    Leave a comment:

  • ydkjman
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Thanks jonline I'll make sure it's done that way and keep an eye on it

    Leave a comment:

  • jonline
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by ydkjman View Post
    There were 3 of the sub accounts already "remembered" and when I went to add me and another member of the family went to do the same we both got the Node Limit reached message.

    Has any one found a work around this ?
    You quoted the work around. When you are forwarded to UV from Vudu to add your 4th account, UV will display a checkbox that says "Link this account". You have to make sure it isn't checked. It will default to checked. Uncheck "Link this account". Do not let the "Link this account" checkbox be checked. And repeating one more time for good measure, when Ultra Violet asks if you want to link the account, say NO.

    When you hit continue the link will happen without the "too many nodes" error. It makes absolutely no sense, but that's how it goes.

    Leave a comment:

  • ydkjman
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by NWRushing View Post
    To fix this error:

    1 Log into the UV sub user account you want to link. Do not close your browser.

    2 log into Vudu and go to the link UV page

    3 When you click on "Already have UV" you shouldn't see the login page just a check box that says Link UV and a button to continue or whatever.

    4 UNCHECK the link UV back and click continue.

    5 Congrats I know it sounds counter-intuitive... but it works
    I've been running into something with my accounts since I merged with another account.

    And I think it's been discussed some what also Here on the forum about the whole 3 Vudu accounts versus 5 being able to be linked all at the same time. I think that this is true. There must be that 3 limit of having Vudu "remember you" when you link your UV account to your Vudu. I have had to look into this again because I've been finding my UV link becoming un-linked by its self after a little while.

    There were 3 of the sub accounts already "remembered" and when I went to add me and another member of the family went to do the same we both got the Node Limit reached message.

    Has any one found a work around this ?

    Leave a comment:

  • ydkjman
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by kopitarrulez View Post
    im trying to link two vudus to one ultraviolet and i have to keep relinking
    You can't link 1 main UV account to 2 different Vudu accounts.
    But you can create a sub user account in that main UV account and use that sub user account to link to one of the 2 Vudu accounts.

    Leave a comment:

  • kopitarrulez
    replied
    Re: UltraViolet Vudu Account Limit - 3

    im trying to link two vudus to one ultraviolet and i have to keep relinking

    Leave a comment:

  • jonline
    replied
    Re: UltraViolet Vudu Account Limit - 3

    I didn't ignore it. I read it but it wasn't clear to me how the process was any different than what I had done 50 times. The important bit was buried in five paragraphs. Sorry, thanks for trying to help.

    Leave a comment:

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