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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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UltraViolet Vudu Account Limit - 3

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  • OSUGrad2X
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by jonline View Post
    You have got to be kidding me! That worked perfectly on the first try.

    I have so many questions about this.

    Why would UNCHECKING the "Link My Account" checkbox make the account link?
    Why do the first three vudu accounts go through with "Link My Account" checked?
    Why aren't Vudu and UltraViolet both intimately familiar with such an obvious bug and have a canned response ready, instead of flailing around helplessly?

    We may never know. Whatever, thanks for the tip NWRushing - you're awesome.
    Wow you just totally ignored the link i posted on here a day ago that outlined the exact thing to do. But anyway glad you got it sorted out. Thanks NWRushing for eloquently explaining that.

    Leave a comment:

  • E55KEV
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Glad it worked and yes so many questions. Just like what the hell is a Basic Member account for if it does not allow that member to link to the Master Library?

    Leave a comment:

  • jonline
    replied
    Re: UltraViolet Vudu Account Limit - 3

    You have got to be kidding me! That worked perfectly on the first try.

    I have so many questions about this.

    Why would UNCHECKING the "Link My Account" checkbox make the account link?
    Why do the first three vudu accounts go through with "Link My Account" checked?
    Why aren't Vudu and UltraViolet both intimately familiar with such an obvious bug and have a canned response ready, instead of flailing around helplessly?

    We may never know. Whatever, thanks for the tip NWRushing - you're awesome.

    Leave a comment:

  • NWRushing
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by jonline View Post
    Well maybe it is a bug, I don't know. I had never unlinked a Vudu account prior to the error message I got on the fourth account. "The limit for number of connections to this type of Node has already been reached".
    To fix this error:

    1 Log into the UV sub user account you want to link. Do not close your browser.

    2 log into Vudu and go to the link UV page

    3 When you click on "Already have UV" you shouldn't see the login page just a check box that says Link UV and a button to continue or whatever.

    4 UNCHECK the link UV back and click continue.

    5 Congrats I know it sounds counter-intuitive... but it works

    Leave a comment:

  • jonline
    replied
    Re: UltraViolet Vudu Account Limit - 3

    On my UV I have two full and three standard. I can link any three of them at once. After that I get the too many nodes error.

    It wouldn't be hard to verify if there is a hard limit now. Someone just has to sign up for a few shim accounts and see if they link. It doesn't do any good for me to do it since I've already observed the behavior. Need independent verification.

    Leave a comment:

  • E55KEV
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Are any the accounts a Basic Member in UVVU? Unless this has been fixed only a Standard Member account works.

    Leave a comment:

  • jonline
    replied
    Re: UltraViolet Vudu Account Limit - 3

    Well maybe it is a bug, I don't know. I had never unlinked a Vudu account prior to the error message I got on the fourth account. "The limit for number of connections to this type of Node has already been reached".

    I then tried contacting support for UV and Vudu, which not much was forthcoming. I merged a few accounts in, but the account's link was invalidated and had to be relinked. Finally I merged the opposite way, which invalidated all my current links, and that was when I realized I could relink only up to 3 accounts. It's also notable that I signed up for my accounts just before Christmas, so the time frame is different from most of you. So my question for you guys with 4 or 5 links is: can you link one more account?

    Leave a comment:

  • OSUGrad2X
    replied
    Re: UltraViolet Vudu Account Limit - 3

    I dont know about this. I have a group of 5 and we're all tied to individual Vudu accounts and can stream fine. 3 of the 5 have more than one device activated as well.

    Is there any documentation somewhere stating this or are you having problems trying to link your UV account? There has been a new policy regarding the amount of times you can link and unlink within a timeframe and i believe when you remove a user from your group that spot is not instantly available for a certain time period.

    If you're having linking problems try this
    http://forum.vudu.com/showpost.php?p...1&postcount=18

    Leave a comment:

  • ydkjman
    replied
    Re: UltraViolet Vudu Account Limit - 3

    I know my situation is a little different than the original post, but based on the original post I'm concerned as well cause I've had my 4 family sub accounts all linked to 4 different vudu account set up for a while and i hope they don't reto activate this cause which one of my 4 family members is going to be out?

    Leave a comment:

  • ydkjman
    replied
    Re: UltraViolet Vudu Account Limit - 3

    I think this is going to be a good discussion because I had 4 of my 5 sub accounts filled and in the process of trying to set up accounts and them not working I've had to remove that 5th available sub account spot a few times. Well I just tried a few days ago to add in another member to my sub account in that 5th spot and it told me that I have used the max number off accounts I could use?
    I was like that's weird, for sub accounts?

    Leave a comment:

  • jonline
    started a topic UltraViolet Vudu Account Limit - 3

    UltraViolet Vudu Account Limit - 3

    TLDR: There is a unadvertized limit enforced of three Vudu links to each UltraViolet collection.

    So after signing up for UltraViolet and Vudu I made sub-accounts for my 4 additional family members. They began to sign up for vudu accounts to start converting discs and buying movies to stream and download. Much to my surprise, after three of the accounts linked to Vudu, the fourth would not link. At first I thought it was a bug, so for a week I tried everything I could think of to get the accounts to link. I even created new UV accounts and merged them back into the main account, etc.

    Turns out it wasn't a bug, they are purposely limiting vudu links to 3 per master account. Now I realize there is a 3 simultaneous stream policy. That is not what I'm talking about, I'm saying only three of your accounts total even link to vudu and buy movies.

    I'm not sure what their purpose is here. They offer six seperate family accounts in UV, but only 3 of them are usable with outside services, otherwise members have to share, access each other's credit cards etc. What;s the point? The worse part of this is I spent money to buy and convert a few movies before I found out that this service is useless for a 5 member family. They do not list this limitation anywhere that I've seen, though I admit I haven't scrutinized the tos or aup, only the FAQs.

    Has anyone else hit this limit? Has anyone found a solution?
    Tags: None
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