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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Problem with Twilight Breaking Dawn Part 1&2 bluray preorder Vudu Code redemption

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  • nycomet
    replied
    Re: Problem with Twilight Breaking Dawn Part 1&2 bluray preorder Vudu Code redemption

    I think all of us who purchased the $25 WM blu-ray preorder for Twilight Breaking Dawn Parts 1 & 2 were expecting to get UV copies of:

    --Twilight (the first movie) - which we got
    --Twilight Breaking Dawn Part 1 - which we DID NOT get
    --Twilight Breaking Dawn Part 2 - which we got
    --plus the bonus features about Edward and Jacob - which we got

    The Vudu code in the preorder case ONLY redeemed Part 2 (available to stream on 3/2), Twilight 1 and the bonus features. No Breaking Dawn Part 1.

    We purchased the Walmart blu-ray preorder for Twilight Breaking Dawn Parts 1 AND Part 2. But we did not get Part 1 - just Part 2. This seems very misleading.

    Is the preorder packaging which says it's for Part 1 & 2 UNCLEAR about which Vudu digital copies we will get when redeeming the code?

    Can a mod (DanielH or Jake) clarify the situation for us (PLEASE)?

    Here is what Jeremymc7 posted:

    Originally posted by jeremymc7 View Post
    Ok this is curious. I don't think I understood it check out and now I'm not sure if it's correct.

    You can buy:
    1) Breaking Dawn Part 2 - $20
    OR
    2) Breaking Dawn Part 1 AND 2 - $25

    I didn't have any of the Twilight's, not a huge fan, but ehh whatever I got # 2 - Breaking Dawn 1 & 2.

    I redeemed and it said it was giving me:
    Twilight (1)
    Twilight - Breaking Dawn Part 1 (4 of 5)
    Twilight - Breaking Dawn Part 2 (5 of 5)

    Didn't somehow grasp I was getting THREE movies since BD #1 has been out. Also weird I would now have 1, 4 & 5 with one purchase but no 2 or 3, ok whatever.

    I goto My Movies and I have Twilight (avail now) in HDX, cool. I also have BD Part 2 (avail 3/2) in HDX. There is also also two short featurette's. But there is NO BD Part 1.

    I'm like wait BD Part 1 has been out for a while. I check the box again and it says I get BD Part 2 & Part 1 on 3/2. Again weird that Part 1 is 3/2. But wait the box says that Part 1 is the "Extended Edition" and what Vudu has for Part 1 is the "Regular Edition" so ok fine I have till 3/2 for both.

    BUT what Vudu shows is clearly the Part 2 Cover and It says Part 2 and "inside" it only shows Twilight, BD Part 2 and the two featurette's. It doesn't show BD Part 1 at all.

    It looks like it redeemed for the $20 Pre-Order without Part 1????

    Another weird thing is that in small print under "DB Part 1 - Extended Edition" it also says "Theatrical Edition Also Included" which again in on Vudu so it makes it seem extra wrong.

    AM I missing something ?!?!?!?!?

    Also checked and none of these state UV Locker either.

    I also got an email confirmation and it doesn't state anything about Part 1 either, only Part 2.

    Leave a comment:


  • ydkjman
    replied
    Re: Problem with Twilight Breaking Dawn Part 1&2 bluray preorder Vudu Code redemption

    nycomet

    This is the same thing that happened to me. And I too was under the same impression that Part 1 would have been added into that grouping. Had it been, I'm guessing we wouldn't have been able to watch it since it's the extended edition. But there is no reason why the picture of the movie shouldn't be there as a place holder right now.
    Maybe Jake from the forum will see the post here and let us know what we can expect?

    Leave a comment:


  • Problem with Twilight Breaking Dawn Part 1&2 bluray preorder Vudu Code redemption

    I redeemed my Vudu Code from the Walmart blu-ray preorder for Twilight Breaking Dawn Parts 1 & 2 (two-movie set) and I got these files in my Vudu collection:

    Twilight Breaking Dawn Part 2 HDX (available to stream 3/2/13)
    Twilight (the original movie) HDX
    Featurette: Jump To Edward
    Featurette: Jump To Jacob

    I did not get the HDX file for Breaking Dawn Part 1.

    What happened? I was under the impression that I would get BOTH Vudu digital files for Part 1 AND Part 2 of Breaking Dawn with this preorder, but I didn't. I only got Part 2 (and the original Twilight and the two featurettes).

    What should I do to get Breaking Dawn Part 1 added to my Vudu account?
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