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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
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5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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SD/HD discrepancies, between UltraViolet providers

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    #1

    SD/HD discrepancies, between UltraViolet providers

    So I wanted to get an online copy of one of my favorite movies, The Karate Kid... via UltraViolet/Vudu.

    Looking at Vudu's "Disc to Digital" site I see I can bring my DVD to Walmart and convert it for $2 -- it's only offered in SD. (No "$5 for HD" is even offered as a choice, like it usually is for other titles.) Using the Vudu "In Home Disc to Digital" app (in Windows for beta) I see I have the same option at the same price. Then I go straight to Vudu's site and see that if I want to buy it outright, they're only offering the SD version, so I guess this all makes sense.

    Then I check with the Flixster, their Disc to Digital app on my Mac says I can pay $2 for SD or $5 for HD. So I go for the latter! Woohoo!

    As expected, the title shows up in my Vudu library. But, lo and behold, only the SD version is showing up for me. I suppose this makes sense, but it still surprised me, and I feel like I wasted that extra $3, just to get an HD version that isn't available on the Vudu.

    So as you shop around services, deciding between Vudu, Flixster and CinemaNow to convert your titles, be aware that Vudu will only show the HD version if Vudu actually sells the HD version. Even if you pay extra for the HD version, you're not going to get it on Vudu if Vudu doesn't have it.

    Just wanted to share.
    Tags: None
    #2
    Re: SD/HD discrepancies, between UltraViolet providers

    By the same token, the copies of UV titles on Vudu that are SD show up as HD in CinemaNow so I don't know how they figure out which version to provide on these sites?

    Comment

      #3
      Re: SD/HD discrepancies, between UltraViolet providers

      Keep in mind that if and when VUDU does get the HD version, you should have it automatically -- as long as it shows HD in your UV locker, you'll be eligible to receive it when any supporting service adds it. So, may seem like a $3 waste now, but one day you'll have a nice surprise when you check your VUDU account. ;-)

      I've done this on a few titles myself like GHOSTBUSTERS 2, figuring it's something VUDU will eventually get an HDX master for... someday!

      Comment

        #4
        Re: SD/HD discrepancies, between UltraViolet providers

        Originally posted by JRBTempe View Post
        Keep in mind that if and when VUDU does get the HD version, you should have it automatically -- as long as it shows HD in your UV locker, you'll be eligible to receive it when any supporting service adds it. So, may seem like a $3 waste now, but one day you'll have a nice surprise when you check your VUDU account. ;-)

        I've done this on a few titles myself like GHOSTBUSTERS 2, figuring it's something VUDU will eventually get an HDX master for... someday!
        I just purchased the movie "Next" using the Disc to Digital Home version and when I inserted the blu-ray disk, the only option was "HDX". After the purchase I went to the "My Video" section and the movie showed up but only in "SD". I called customer service and they said they were not offering refunds on the "BETA" program. I asked to speak with the supervisor and then she offered a $3.99 credit on my account. I'm surprised because in the past I would have no problems getting a refund. Also, be very careful before getting any movie on the HOME D2D because even though the option might say it's "HDX", the movie might only be available in "SD". Learned my lesson for next time.

        Comment

          #5
          Re: SD/HD discrepancies, between UltraViolet providers

          Originally posted by Fofer View Post
          So I wanted to get an online copy of one of my favorite movies, The Karate Kid... via UltraViolet/Vudu.

          Looking at Vudu's "Disc to Digital" site I see I can bring my DVD to Walmart and convert it for $2 -- it's only offered in SD. (No "$5 for HD" is even offered as a choice, like it usually is for other titles.) Using the Vudu "In Home Disc to Digital" app (in Windows for beta) I see I have the same option at the same price. Then I go straight to Vudu's site and see that if I want to buy it outright, they're only offering the SD version, so I guess this all makes sense.

          Then I check with the Flixster, their Disc to Digital app on my Mac says I can pay $2 for SD or $5 for HD. So I go for the latter! Woohoo!

          As expected, the title shows up in my Vudu library. But, lo and behold, only the SD version is showing up for me. I suppose this makes sense, but it still surprised me, and I feel like I wasted that extra $3, just to get an HD version that isn't available on the Vudu.

          So as you shop around services, deciding between Vudu, Flixster and CinemaNow to convert your titles, be aware that Vudu will only show the HD version if Vudu actually sells the HD version. Even if you pay extra for the HD version, you're not going to get it on Vudu if Vudu doesn't have it.

          Just wanted to share.
          Update, more than 2 years later: I was pleasantly surprised to see that Karate Kid appeared as a "new purchase," in HDX, in my library a few weeks back. Automatically.

          https://forum.vudu.com/showthread.ph...al)-Is-Now-HDX!

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