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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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New upgraded version of iOS Vudu player now available!

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    #46
    Re: New upgraded version of Vudu player now available!

    Originally posted by Gnatevil View Post
    All played without any connection to the internet.
    What IOS version are you using?

    For my iPad (IOS 5.1.1), the logon screen comes up even when I'm not on a network.

    Comment


      #47
      Re: New upgraded version of Vudu player now available!

      Originally posted by Gnatevil View Post
      Just tested with the 11 movies I currently have downloaded. All played without any connection to the internet. I set to Airplane mode, opened the app and started each movie. They all started and no reference to needing a network or internet connection. Now, when changing to my movies or my tv, it would say I needed a connection. Selecting downloaded movies, no problems.
      I will test again but I turned off cellular data and wifi. I did not turn on airplane mode.
      I figured it is the same. When I tried to open the app it would not open.
      My iOS is 6.1.3

      Comment


        #48
        Re: New upgraded version of Vudu player now available!

        Originally posted by Jdmac29 View Post
        I will test again but I turned off cellular data and wifi. I did not turn on airplane mode.
        I figured it is the same. When I tried to open the app it would not open.
        My iOS is 6.1.3

        Jdmac29,

        I have an iPad two running iOS 6.1.3 too. Same on my iPhone and my son has an iPod running 6.1.3. My wife has an iPhone 4 and the newer iPad which both ar running six dot one dot three as well.

        All five work well with the Vudu iOS app version 2.0.

        I suggest you ask support@vudu.com about your issue. There may be some trick to get it to work, like un-install / re-install or something.

        -Walter

        Comment


          #49
          Re: New upgraded version of Vudu player now available!

          Originally posted by Walter-S_North_Carolina View Post
          Jdmac29,

          I have an iPad two running iOS 6.1.3 too. Same on my iPhone and my son has an iPod running 6.1.3. My wife has an iPhone 4 and the newer iPad which both ar running six dot one dot three as well.

          All five work well with the Vudu iOS app version 2.0.

          I suggest you ask support@vudu.com about your issue. There may be some trick to get it to work, like un-install / re-install or something.

          -Walter
          Thanks for the info. I was getting the Internet connection error and I stopped there thinking it was like my ps3 always needing an Internet connection for playback. Once I tapped ok on that error everything played fine.
          Next time I will do more thorough testing before I post.

          Comment


            #50
            Re: New upgraded version of Vudu player now available!

            Originally posted by Jdmac29 View Post

            Thanks for the info. I was getting the Internet connection error and I stopped there thinking it was like my ps3 always needing an Internet connection for playback. Once I tapped ok on that error everything played fine.
            Next time I will do more thorough testing before I post.

            np.

            "we aim to please"

            Comment


              #51
              Re: New upgraded version of Vudu player now available!

              Originally posted by tsken02 View Post
              What IOS version are you using?

              For my iPad (IOS 5.1.1), the logon screen comes up even when I'm not on a network.

              iOS 6.1.3.

              Comment


                #52
                Re: New upgraded version of Vudu player now available!

                Originally posted by Jdmac29 View Post

                Thanks for the info. I was getting the Internet connection error and I stopped there thinking it was like my ps3 always needing an Internet connection for playback. Once I tapped ok on that error everything played fine.
                Next time I will do more thorough testing before I post.
                Glad to see you got it working.

                Comment


                  #53
                  Re: New upgraded version of Vudu player now available!

                  Since it was working for some folks, I opened a ticket with Vudu support. Seems IOS 6 is required for download support.

                  The App Store shows only IOS 5 is required, and the iPad is compatible. Disappointing.

                  Hello ,
                  Thank you for contacting VUDU customer care. I am sorry to inform you that it will need to be on iOS 6 in order to download the updated VUDU app that allows for download.

                  Comment


                    #54
                    Re: New upgraded version of Vudu player now available!

                    I'm unable to get my downloads to play when in airplane mode, they play fine with wifi. Is this an iOS 7 problem?

                    Comment


                      #55
                      Re: New upgraded version of Vudu player now available!

                      Originally posted by promauto View Post
                      I'm unable to get my downloads to play when in airplane mode, they play fine with wifi. Is this an iOS 7 problem?
                      Could you please tell me what device model you are using?

                      Comment


                        #56
                        Re: New upgraded version of Vudu player now available!

                        Originally posted by OSUGrad2X View Post
                        Maybe you should change the title to "for iOS", i got excited thinking this was for my PS3
                        Yes!! I was ready to fire up the PS3 in anticipation.. Now I feel bummed.

                        Comment


                          #57
                          Re: New upgraded version of Vudu player now available!

                          Originally posted by Woodoo4Vudu View Post
                          Yes!! I was ready to fire up the PS3 in anticipation.. Now I feel bummed.
                          If there is a way to change the title, let me know. I would be happy to do that. This is an old thread I started back in May. I'm surprised it has resurfaced.

                          Comment


                            #58
                            Re: New upgraded version of iOS Vudu player now available!

                            I modified the title of this thread to reflect that it's about iOS.

                            Comment


                              #59
                              Re: New upgraded version of iOS Vudu player now available!

                              I am having the same issue with iOS7. I am using an iPad 3. I cannot get playback of downloaded movies (done while still in iOS 6.something). It is in airplane mode, but I just get the spinning wheel in Vudu.

                              Comment


                                #60
                                Re: New upgraded version of iOS Vudu player now available!

                                I am having the same issue

                                Comment

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