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VUDU to go installer file is damaaged

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    VUDU to go installer file is damaaged

    new to vudu to go, so I'm trying to download the vudu to go, but keep getting this error:
    Sorry, an error has occurred
    The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

    I have win7 ultimate SP1 for the os. I've tried to download from ie10 and Chrome. no difference, same error.

    #2
    Re: VUDU to go installer file is damaaged

    Originally posted by zgreenaz View Post
    new to vudu to go, so I'm trying to download the vudu to go, but keep getting this error:
    Sorry, an error has occurred
    The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

    I have win7 ultimate SP1 for the os. I've tried to download from ie10 and Chrome. no difference, same error.
    I'm getting the same error message when trying to install VUDUtogo. The only difference is that I have Windows Vista.

    Comment


      #3
      Re: VUDU to go installer file is damaaged

      Originally posted by zgreenaz View Post
      new to vudu to go, so I'm trying to download the vudu to go, but keep getting this error:
      Sorry, an error has occurred
      The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

      I have win7 ultimate SP1 for the os. I've tried to download from ie10 and Chrome. no difference, same error.
      I also had this problem. Ultimately I had to give up. Even using the instaler from anothet computer did not work. Luckily I have other computers...but it was annoying.

      Comment


        #4
        Re: VUDU to go installer file is damaged

        Check to see what version of Adobe Air you have installed and upgrade to the latest version if it's out of date. I experienced the same error on one of my PCs and it was due to Adobe Air being too old and thus it wouldn't automatically update to the latest version of Adobe Air which is required for VuduToGo. This was throwing the error but as soon as I installed the newer version that same downloaded file installed just fine.

        Comment


          #5
          Re: VUDU to go installer file is damaaged

          Please take a look at this thread, this should give you the steps to resolve the issue. If you need any help, feel free to give us a call at (888)554-VUDU. We're happy to walk anyone through the process.

          https://forum.vudu.com/showthread.ph...all-Vudu-to-go

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