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Frustrated with Wal Mart Disc to Digital

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    Frustrated with Wal Mart Disc to Digital

    Went to Wal Mart today to convert 29 Blurays and 1 DVD. Told the clerk about the promotion about converting 10 or more movies and you get a 50% discount. The clerk had no idea about it and it wasn/t coming up on their system. I then pulled up the info on my tablet and so she then loaded all 30 movies into her system but when the total came up it showed the 50% discount wasn't applied. She tried to over ride the price with a bar code but that wouldn't work either. The clerk then showed me that all 30 movies are pending on my account and to just go home and complete the transaction but when I get home none of the movies are listed.

    It shows the dvd's that I converted the day before to get the discount but since my laptop doesn't have a bluray drive and my Sony PS3 told me it cant handle the disc to download I have to go to Wal Mart to get my Blurays uploaded but Wal Mart is useless. I just want my movies and the discount, why is this is so difficult and why doesn't Vudu have a simple customer service phone number so that the Wal mart clerk could call to confirm the discount is valid and that I can call to voice my disappointment. Thanks

    #2
    Re: Frustrated with Wal Mart Disc to Digital

    The discount is ONLY available for in home D2D, not D2D at Wal-Mart stores.

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      #3
      Re: Frustrated with Wal Mart Disc to Digital

      I am upset with this as I feel that I should have gotten a refund/rebate and 50% off with walmart as not everyone has a computer and the original d2d was not available for the mac. Were is the customer service...

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