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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Error reading DVD disc.

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    Re: Error reading DVD disc.

    Originally posted by Mattumanu View Post
    Does it do a pretty good job of playing blurays as well? If I'm going to get this just so I can upgrade my movies I might as well have this add bluray playback as well.
    I can't really say...it was too much trouble for me to try to get either my old WinXP or OSX 10.6 system to play a blu-ray. Especially when I can convert most of them to HDX and watch them with VuduToGo!

    What OS will you be using? If I have it (and I have time), I can plug the drive in and see how it does.

    Comment


      Re: Error reading DVD disc.

      Originally posted by uracorpse View Post
      I had the same problem when trying to D2D my DVD collection. I was able to resolve this problem by using an external player. The one I got is the "Blu-Ray Player External USB DVD RW Laptop Burner Drive" from Amazon.

      Here is the link for it: http://www.amazon.com/gp/product/B00...?ie=UTF8&psc=1

      Using this player I've been able to get the DVDs I've tried so far to convert.
      Does it work well for playing blurays? If I get one I might as well use it to add playback while I'm using it for converting DVDs.

      Comment


        Re: Error reading DVD disc.

        Originally posted by MaxH View Post
        I can't really say...it was too much trouble for me to try to get either my old WinXP or OSX 10.6 system to play a blu-ray. Especially when I can convert most of them to HDX and watch them with VuduToGo!

        What OS will you be using? If I have it (and I have time), I can plug the drive in and see how it does.
        Pardon my stupidity, I asked the wrong person, but I'll answer you anyway. I'm going to using windows 7, I have a quad core AMD 2.9gig, 1.5gig FSB, fastest memory possible. The only bottle neck I can think of would it playing through USB. I just wonder if that would cause the bluray playback to be choppy or unstable.

        Comment


          Re: Error reading DVD disc.

          Originally posted by Mattumanu View Post
          Pardon my stupidity, I asked the wrong person, but I'll answer you anyway. I'm going to using windows 7, I have a quad core AMD 2.9gig, 1.5gig FSB, fastest memory possible. The only bottle neck I can think of would it playing through USB. I just wonder if that would cause the bluray playback to be choppy or unstable.
          I'll try to bring it in to work, where I have access to a Win7 PC.

          Comment


            Re: Error reading DVD disc.

            Originally posted by MaxH View Post
            I'll try to bring it in to work, where I have access to a Win7 PC.
            Cool!

            By the way, Vudu support is absolutely no help on this whatsoever. I'm thinking they don't want to admit that their software wasn't ready for prime time.

            Comment


              Re: Error reading DVD disc.

              Originally posted by Mattumanu View Post
              Cool!

              By the way, Vudu support is absolutely no help on this whatsoever. I'm thinking they don't want to admit that their software wasn't ready for prime time.
              They'll only tell you that it's in "Beta" so that it's not supposed to work fully which is true as much as I hate to admit it.

              Comment


                Re: Error reading DVD disc.

                Originally posted by trash80child View Post
                This did not work for me. I have an AMD processor; and trying to install this patch just tells me that it's not made for my machine.
                For AMD chipset, probably BlurayFan has provided the solution to make sure BIOS doesn't have RAID and set at AHCI.

                LLN

                Comment


                  Re: Error reading DVD disc.

                  Originally posted by Mattumanu View Post
                  Pardon my stupidity, I asked the wrong person, but I'll answer you anyway. I'm going to using windows 7, I have a quad core AMD 2.9gig, 1.5gig FSB, fastest memory possible. The only bottle neck I can think of would it playing through USB. I just wonder if that would cause the bluray playback to be choppy or unstable.
                  Playing back your Bluray via USB is NOT a VUDU problem. In fact you don't use VUDU software to playback your Bluray content.

                  There are many things to optimize your system for BD playback.

                  LLN

                  Comment


                    Re: Error reading DVD disc.

                    Originally posted by Mattumanu View Post
                    Cool!

                    By the way, Vudu support is absolutely no help on this whatsoever. I'm thinking they don't want to admit that their software wasn't ready for prime time.
                    Pardon my ignorance. What is your problem?
                    DVD disc detection or BD via USB playback or something else?

                    LLN

                    Comment


                      Re: Error reading DVD disc.

                      Originally posted by LocN View Post
                      Pardon my ignorance. What is your problem?
                      DVD disc detection or BD via USB playback or something else?

                      LLN


                      They were discussing the DVD disc Detection and how the VUDU Beta Disc conversion was not reading it. Someone proposed using an external disc reader and someone else followed up by a simple question asking if the disc reader plays dvds/blu-rays) The main problem is the VUDU to go not being able to recognize any discs.(I have this same problem and support after listing the known way to fix the problem, which did not work, said they would check into it)

                      The Question about the External reader's playback is irrelevant to support and those trying to help (outside the person being asked that is.) Hope that helps!

                      Comment


                        Re: Error reading DVD disc.

                        Originally posted by Katomine View Post
                        The main problem is the VUDU to go not being able to recognize any discs.(I have this same problem and support after listing the known way to fix the problem, which did not work, said they would check into it)
                        Thank you for clarification. As for your issue, there are 4 solutions that I know of:
                        - AMD chipset: check the BIOS for RAID setup (BlurayFan found this fix)
                        - Intel chipset: update the IRST
                        - nVidia SATA: need to update the driver.
                        - DVD clone software installation (AnyDVD, Slysoft clone): please disable them

                        Please let me know the 4 solutions do not work for you. If so can you please describe your system:
                        - Make, Model
                        - Board/SATA chipset
                        - DVD drive model
                        - Any special software that may impact HDD/DVD/SATA performance/DVD ISO mount ...

                        Thanks,
                        LLN
                        Last edited by LocN; 07-16-2013, 04:44 PM.

                        Comment


                          Re: Error reading DVD disc.

                          Originally posted by LocN View Post
                          Thank you for clarification. As for your issue, there are 4 solutions that I know of:
                          - AMD chipset: check the BIOS for RAID setup (BlurayFan found this fix)
                          - Intel chipset: update the IRST
                          - nVidia SATA: need to update the driver.
                          - DVD clone software installation (AnyDVD, Slysoft clone): please disable them


                          Thanks,
                          LLN

                          All That I tried after reading this post the first time. I have a 2012/13 Toshiba Satellite. No Extra Stuff installed except vudu to go (after this started happening i did install the cinema now and flixster apps to do a few d2d I removed them after) All the Drivers are up to date No DVD Clones on my system. I play everyhing through windows 8 or vudu. And I have my system preset to Region 1. Nothing was wrong with the D2D (except the occasional wrong movie verified) before the update. Or at least on my end.

                          Comment


                            Re: Error reading DVD disc.

                            Originally posted by Katomine View Post
                            All That I tried after reading this post the first time. I have a 2012/13 Toshiba Satellite. No Extra Stuff installed except vudu to go (after this started happening i did install the cinema now and flixster apps to do a few d2d I removed them after) All the Drivers are up to date No DVD Clones on my system. I play everyhing through windows 8 or vudu. And I have my system preset to Region 1. Nothing was wrong with the D2D (except the occasional wrong movie verified) before the update. Or at least on my end.
                            You have not given me the model ID so I cannot check for hardware configuration. The model should be P855, L745 ... I need that for research about any hardware/driver issue or trying to reproduce the issue here.

                            Please keep in mind that the Intel Rapid Storage Technology is not included in any windows system upgrade, nor it would prompt you for a newer version. Even Intel website driver upgrade detection does not tell you about the upgrade. It can only be found with Control Panel/Program Features.

                            If you can check hardware device manager and see if it has Intel chipset. You can go ahead and install the latest IRST. It won't hurt your system as if you don't have correct hardware it will just be disabled or not allow you to install.

                            LLN
                            Last edited by LocN; 07-17-2013, 11:22 AM.

                            Comment


                              Re: Error reading DVD disc.

                              Originally posted by LocN View Post
                              You have not given me the model ID so I cannot check for hardware configuration. The model should be P855, L745 ... I need that for research about any hardware/driver issue or trying to reproduce the issue here.

                              Please keep in mind that the Intel Rapid Storage Technology is not included in any windows system upgrade, nor it would prompt you for a newer version. Even Intel website driver upgrade detection does not tell you about the upgrade. It can only be found with Control Panel/Program Features.

                              If you can check hardware device manager and see if it has Intel chipset. You can go ahead and install the latest IRST. It won't hurt your system as if you don't have correct hardware it will just be disabled or not allow you to install.

                              LLN
                              Thank you that worked

                              Comment


                                Re: Error reading DVD disc.

                                Originally posted by Mattumanu View Post
                                Pardon my stupidity, I asked the wrong person, but I'll answer you anyway. I'm going to using windows 7, I have a quad core AMD 2.9gig, 1.5gig FSB, fastest memory possible. The only bottle neck I can think of would it playing through USB. I just wonder if that would cause the bluray playback to be choppy or unstable.
                                Sorry this took me a while, I haven't been in the office that much this week. I've got the drive hooked up, but VLC tell me:

                                Blu-Ray error:
                                This Blu-Ray Disc needs a library for AACS decoding, and your system does not have it.
                                It may be part of the disc that came with the drive, but all I really use it for now is D2D, and it can identify discs as-is, it just can't play them.

                                Comment

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