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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Error reading DVD disc.

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    #166
    Re: Error reading DVD disc.

    Actually, after following these instructions, I can now play tracks, but there's no menu and I can't tell which is the main track. So it's theoretically possible, but it's a huge PITA unless you also pay for Blu-ray player software. (Unless that's also on the disc that came with the drive.)

    Comment

      #167
      Re: Error reading DVD disc.

      After spending a month just trying to install the software (b/c no where on the installation page does it suggest to upgrade Adobe Air, a forum member tipped me off to that), now I'm getting this error.

      It's incredibly foolish to advertise the special offer and so many have problems taking advantage of it. I want a 50% of voucher for conversions from Walmart since this crap doesn't work right.

      Comment

        #168
        Re: Error reading DVD disc.

        Originally posted by trash80child View Post
        This did not work for me. I have an AMD processor; and trying to install this patch just tells me that it's not made for my machine.
        For AMD chipsets, try updating the RAID or ACHI drivers. For example this link has an updated driver for the 700 series or newer AMD chipsets:

        http://support.amd.com/us/gpudownloa...windows.aspx#1

        If you have an older AMD chipset you'll need to search AMD's site and downloaded the appropriate drivers for your chipset.

        Comment

          #169
          Re: Error reading DVD disc.

          Originally posted by triplemoons View Post
          After spending a month just trying to install the software (b/c no where on the installation page does it suggest to upgrade Adobe Air, a forum member tipped me off to that), now I'm getting this error.

          It's incredibly foolish to advertise the special offer and so many have problems taking advantage of it. I want a 50% of voucher for conversions from Walmart since this crap doesn't work right.
          So far I do not see our software doesn't work. Most of the issues are to be resolved with updated drivers and correct configuration of the BIOS.

          Please read this post, and this post for this issue.

          You should also read this post.


          LLN

          Comment

            #170
            Re: Error reading DVD disc.

            So, every time I try to change my bios to anything but RAID, my PC locks up while trying to start windows, then restarts, and tries to go into recovery mode. I'm assuming that I'm doing something wrong.

            I'm running on an HP h8-1234
            Board: Gigabyte 2AC8 1.2
            hp DVD-RAM SW810 SCSI CdRom Device [Optical drive]
            Windows 7 Premium (64bit)

            Comment

              #171
              Re: Error reading DVD disc.

              Originally posted by trash80child View Post
              So, every time I try to change my bios to anything but RAID, my PC locks up while trying to start windows, then restarts, and tries to go into recovery mode. I'm assuming that I'm doing something wrong.

              I'm running on an HP h8-1234
              Board: Gigabyte 2AC8 1.2
              hp DVD-RAM SW810 SCSI CdRom Device [Optical drive]
              Windows 7 Premium (64bit)
              You will have to do a registry tweak in Windows before you switch the BIOS from RAID into AHCI mode to avoid it going into recovey mode.

              Comment

                #172
                Re: Error reading DVD disc.

                Originally posted by Speedaddict81 View Post
                You will have to do a registry tweak in Windows before you switch the BIOS from RAID into AHCI mode to avoid it going into recovey mode.
                See the answer in this link for the registry keys Speedaddict81 is referring to:

                http://answers.microsoft.com/en-us/w...1-8872c841023a

                Comment

                  #173
                  Re: Error reading DVD disc.

                  Originally posted by LocN View Post
                  Playing back your Bluray via USB is NOT a VUDU problem. In fact you don't use VUDU software to playback your Bluray content.

                  There are many things to optimize your system for BD playback.

                  LLN
                  Dude, I know that. Come on. I asked if the player performed well or not. Geez...

                  Comment

                    #174
                    Re: Error reading DVD disc.

                    Originally posted by Mattumanu View Post
                    Pardon my stupidity, I asked the wrong person, but I'll answer you anyway. I'm going to using windows 7, I have a quad core AMD 2.9gig, 1.5gig FSB, fastest memory possible. The only bottle neck I can think of would it playing through USB. I just wonder if that would cause the bluray playback to be choppy or unstable.
                    Oh, the tracks that I did play, they did play fairly smoothly, but this was on a work monitor, not a home theater display. I'm running Win7 Enterprise on a i7-2600 CPU @3.4GHz, and I had it hooked up via the CPU, which are USB 2.0 ports.

                    Comment

                      #175
                      Re: Error reading DVD disc.

                      For the record; I've spent the better part of 4hr's working on this. I was receiving the same error as everyone else with every DVD that I tried. I updated all drives, that didn't help, I changed the registry and BIOS settings that where identified initially and that didn't help. On the last page there was a second registry setting that I needed to change, now I seam to be able to read disks.

                      My system is a stock system with just some additional RAM and a graphics card installed. I made no changes to the BIOS beyond setting the boot order! You need to get your software to work with systems as they ship. You will NOT get 99% of users to go through what I just did to get his working. your lucky I work in IT, I'm stubborn, like troubleshooting, and want the discount offered!

                      My system info is:
                      OS Name Microsoft Windows 7 Ultimate
                      Version 6.1.7601 Service Pack 1 Build 7601
                      System Manufacturer Hewlett-Packard
                      System Model p6510y
                      System Type x64-based PC
                      Processor AMD Athlon(tm) II X4 630 Processor, 2800 Mhz, 4 Core(s), 4 Logical Processor(s)
                      BIOS Version/Date American Megatrends Inc. 6.09, 9/7/2010
                      SMBIOS Version 2.6


                      Also, I noticed in several places where LLC asked for debug info and more and more info, but you only sent PM's to people regarding how to generate the debug info. Put it in the threads and I know I would GLADLY have provided you that info. Don't ask for more info and then effectively hide how to generate the info you need! Give us the tools to help you!!!!

                      Comment

                        #176
                        Re: Error reading DVD disc.

                        Originally posted by Graverober View Post
                        For the record; I've spent the better part of 4hr's working on this. I was receiving the same error as everyone else with every DVD that I tried. I updated all drives, that didn't help, I changed the registry and BIOS settings that where identified initially and that didn't help. On the last page there was a second registry setting that I needed to change, now I seem to be able to read disks.

                        Also, I noticed in several places where LLC asked for debug info and more and more info, but you only sent PM's to people regarding how to generate the debug info. Put it in the threads and I know I would GLADLY have provided you that info. Don't ask for more info and then effectively hide how to generate the info you need! Give us the tools to help you!!!!
                        Congrats! It took me similar amount of time to find the solution for IRST too. At least at this time, we can narrow down the issue to look for the solution. The configuration hardware + OS + drivers are so many to cover all possible situation.

                        LLN

                        Comment

                          #177
                          Re: Error reading DVD disc.

                          I uninstalled VUDU because I had about 20% of my eligible disc that were not recognized ( I'm an idiot). I thought reinstalling it may fix the problem now no DVDs work. HELP!!!!

                          Comment

                            #178
                            Re: Error reading DVD disc.

                            I had 8 movies queue'd up trying to get to 10 for the 50% off deal, then all of a sudden every disc I try has errors. Just to experiment, I removed a movie that had worked previously, tried re-adding it, and that one is receiving an error.

                            Any suggestions other than drive to Walmart?

                            Comment

                              #179
                              Re: Error reading DVD disc.

                              Originally posted by ttall View Post
                              I uninstalled VUDU because I had about 20% of my eligible disc that were not recognized ( I'm an idiot). I thought reinstalling it may fix the problem now no DVDs work. HELP!!!!
                              We can help you if you have done all of the suggestion for the fix. Please read my posts in this thread.

                              LLN

                              Comment

                                #180
                                Re: Error reading DVD disc.

                                Originally posted by Johnvand View Post
                                I had 8 movies queue'd up trying to get to 10 for the 50% off deal, then all of a sudden every disc I try has errors. Just to experiment, I removed a movie that had worked previously, tried re-adding it, and that one is receiving an error.

                                Any suggestions other than drive to Walmart?
                                Can you elaborate?
                                When did you add that 8 movies?
                                When did it start failing?
                                Did you update software/hardware ?

                                Please look for my posts in this thread for possible solution for disc read error. If you confirm none of the solution can help your case then we will work with you to understand your issue.

                                Thanks,
                                LLN

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