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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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In-store D2D will access your VUDU ToGo shopping cart

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    #16
    Re: In-store D2D will access your VUDU ToGo shopping cart

    Originally posted by Fixter View Post
    I saw mentioned that someone thought this has been fixed and that the carts are now seperate, is there any confirmation of that. My searches have not found a definitive answer.
    Thanks!
    The carts are now separate with the exception if you remove titles from your At Home D2D cart those same titles will be transferred to your In Store D2D cart. However, the same isn't true in the opposite direction.

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      #17
      Re: In-store D2D will access your VUDU ToGo shopping cart

      Originally posted by rdodolak View Post
      The carts are now separate with the exception if you remove titles from your At Home D2D cart those same titles will be transferred to your In Store D2D cart. However, the same isn't true in the opposite direction.
      Unless they have just changed this both carts are accessed when you do an in-store D2D. Walmart confirmed one of my DVDs that I had sitting in Vudu ToGo and left out one that I took with me to do in the store. I had to make a second trip back to get them to do the right movie. Because of Walmart's constant mistakes, and the fact that Vudu ToGo isn't recognizing as many movies as before, I have given up on trying to accumulate 10 for a discount.

      Comment

        #18
        Re: In-store D2D will access your VUDU ToGo shopping cart

        Originally posted by LuzRinggold View Post
        Unless they have just changed this both carts are accessed when you do an in-store D2D. Walmart confirmed one of my DVDs that I had sitting in Vudu ToGo and left out one that I took with me to do in the store. I had to make a second trip back to get them to do the right movie. Because of Walmart's constant mistakes, and the fact that Vudu ToGo isn't recognizing as many movies as before, I have given up on trying to accumulate 10 for a discount.
        How long ago was this?

        Comment

          #19
          Re: In-store D2D will access your VUDU ToGo shopping cart

          Originally posted by rdodolak View Post
          How long ago was this?
          It was last Tuesday or Wednesday, can't remember which.

          Comment

            #20
            Re: In-store D2D will access your VUDU ToGo shopping cart

            I can confirm that they are still pulling both carts at wal-mart. They pulled in my at home cart and proceeded it and I was surprised when my total did not match my printout. I was forced to pay the extra as they "had no way to undo it" and the system wouldn't let them adjust the transaction in the register, at least 8 different people were called in to help. They apologized but said I would need to contact VUDU. It wasn't until I though to pull up VUDU on my phone that I realized it had brought t in 3 movies from my at home cart.

            This was after this response from support before I went to walmart:

            "Thank You for contacting VUDU Customer Care. The list you have created at home from teh VUDU To Go application, will remain as a transaction only capable of being done from home. Walmart will only be able to pull up the list done on our web site or you can simply take the films you wish to convert. That flaw has been fixed. If you have any other questions or concerns please feel free to respond to this email or call our live line below.

            Thank You for your services
            We appreciate your business,

            Vicky
            Customer Care Specialist
            1-888-554-VUDU
            support@vudu.com"

            Comment

              #21
              Re: In-store D2D will access your VUDU ToGo shopping cart

              I can also confirm that Walmart will access your VUDU ToGo list in the store!

              You get better assistance and answers from the forum then you do entering a case. I understand that entering a case is necessary for many problems, but often they are very quick to close the case and send back what they think is the answer instead of fully understanding the problem and researching the issue. Based on my past experience with customer care, I don't think many of the people responding to cases really know how Vudu's systems work.

              Comment

                #22
                Re: In-store D2D will access your VUDU ToGo shopping cart

                This just happened to me, except this time all that happened was that my VUDU2Go list was wiped out completely. I have to redo all the discs I had previously saved there. Luckily there were only 7 and the only reason I had them sitting there is that I was waiting to get to 10 to get the deal. Glad I have until August 31st to fix it

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