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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Problems with Ultraviolet locker and collections more the 1000 movies/TV

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  • tbdave
    replied
    Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

    I've got a little over 1,100 movies. And I don't even bother trying to use Flixster, CinemaNow, or the UV site. Those sites will spend 10+ minutes trying to load my collection. They're basically unusable.

    Leave a comment:

  • Ruinit
    replied
    Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

    This is one of the reasons I would like Vudu to give us the option to print out our movie lists but they don't seem to think it's important. One of the forum guy was going to work on it but never has produced anything that I have seen.

    Leave a comment:

  • cmleblanc
    replied
    Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

    Originally posted by MoWeb View Post
    When I started to accumulate so many movies I decided to make a spread sheet (in my signature) and also save my collection as an HTML file directly from the Ultraviolet website (showing all). I just don't trust this whole thing of movies in the cloud 100% so I feel more comfortable with some proof of ownership. The good news is everywhere I've redeemed my codes they still have the movies at that site.



    Yep, that's exactly the scenario...I think I'll check Sony's website to see if they are as good as Vudu in terms of my collection.

    ***EDIT***

    Sony's site was useless also. It listed True Blood Season 5 and Gone, Gone, Gone, Gone which should have been Gone Baby Gone. This just confirms Vudu is the gold standard everyone else is a pretender.
    My collection is about 1100 movies and I can no longer browse it on the Ultraviolet site or search for anything.
    I have also sent emails and they play dumb and don't respond. The Ultraviolet site as well as the others are useless for viewing large collections. Vudu is the only site that can display my collection. I also keep an Excel spreadsheet of everything I own and try to match it up to the counts. I hope they fix these issues soon. With the D2D program I think more and more people will reach 1000.

    Leave a comment:

  • MoWeb
    replied
    Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

    Originally posted by Squatting Hen View Post
    I can't help, as I only have 236 titles at the moment, but I don't think I would notice if some of them have dissappered, which concerns me. I am assuming you keep a personal list of movies on UV. That might be something I will need to do as well.
    When I started to accumulate so many movies I decided to make a spread sheet (in my signature) and also save my collection as an HTML file directly from the Ultraviolet website (showing all). I just don't trust this whole thing of movies in the cloud 100% so I feel more comfortable with some proof of ownership. The good news is everywhere I've redeemed my codes they still have the movies at that site.

    Originally posted by Ruinit View Post
    I can tell you Cinemanow, Flixster, M-Go all use Roxio software which is why they stop at around 1k movies. I have 1800+ items. I have emailed and fussed with all of them to the point it is a waste of time. Their standard answer is now " we know there is and issue and since it only effects a small number of people with large libraries we don't really care"! Vudu is the only place that loads my library! UVVU won't even allow me to search for movies and if you just list them for me anyways there are tons of duplicates. UVVU also says we know there's a problem, one day we may fix it /shrugs shoulders
    Yep, that's exactly the scenario...I think I'll check Sony's website to see if they are as good as Vudu in terms of my collection.

    ***EDIT***

    Sony's site was useless also. It listed True Blood Season 5 and Gone, Gone, Gone, Gone which should have been Gone Baby Gone. This just confirms Vudu is the gold standard everyone else is a pretender.

    Leave a comment:

  • Ruinit
    replied
    Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

    Originally posted by MoWeb View Post
    Fellow Vudu members,

    For anyone with more than 1000 movies/TV in their locker can you tell me if all of your movies are there. I realize this would definitely be a pain to accomplish. My locker randomly removes movies from it. Some will reappear some still haven't returned. I've been emailing back and forth with support but no progress has been made. I'm also having the same issue with Flixster and Cinemanow. Vudu is the only service that is showing all of my movies/TV. At least Flixster has acknowledged there's a problem with large collections. Any feedback from members with large collections >1000 is greatly appreciated.

    Thanks,

    Mo
    I can tell you Cinemanow, Flixster, M-Go all use Roxio software which is why they stop at around 1k movies. I have 1800+ items. I have emailed and fussed with all of them to the point it is a waste of time. Their standard answer is now " we know there is and issue and since it only effects a small number of people with large libraries we don't really care"! Vudu is the only place that loads my library! UVVU won't even allow me to search for movies and if you just list them for me anyways there are tons of duplicates. UVVU also says we know there's a problem, one day we may fix it /shrugs shoulders

    Leave a comment:

  • Squatting Hen
    replied
    Re: Problems with Ultraviolet locker and collections more the 1000 movies/TV

    I can't help, as I only have 236 titles at the moment, but I don't think I would notice if some of them have dissappered, which concerns me. I see you keep a personal list of movies on UV. That might be something I will need to do as well.

    Leave a comment:

  • MoWeb
    started a topic Problems with Ultraviolet locker and collections more the 1000 movies/TV

    Problems with Ultraviolet locker and collections more the 1000 movies/TV

    Fellow Vudu members,

    For anyone with more than 1000 movies/TV in their locker can you tell me if all of your movies are there. I realize this would definitely be a pain to accomplish. My locker randomly removes movies from it. Some will reappear some still haven't returned. I've been emailing back and forth with support but no progress has been made. I'm also having the same issue with Flixster and Cinemanow. Vudu is the only service that is showing all of my movies/TV. At least Flixster has acknowledged there's a problem with large collections. Any feedback from members with large collections >1000 is greatly appreciated.

    Thanks,

    Mo
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