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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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The Reef VUDU code redeeming issues

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    The Reef VUDU code redeeming issues

    I entered the code from The Reef Blu Ray for VUDU and it comes up as invalid. Please help!

    #2
    Re: The Reef VUDU code redeeming issues

    Originally posted by Shinsaku View Post
    I entered the code from The Reef Blu Ray for VUDU and it comes up as invalid. Please help!
    I wonder if there is something wrong with their redemption site.
    When did your movie get released ?

    I'm Trying to redeem TMNT: Ultimate Showdown which just came out yesterday, and I'm getting the same error message

    Comment


      #3
      Re: The Reef VUDU code redeeming issues

      Originally posted by ydkjman View Post
      I wonder if there is something wrong with their redemption site.
      When did your movie get released ?

      I'm Trying to redeem TMNT: Ultimate Showdown which just came out yesterday, and I'm getting the same error message
      We should have an update on Ultimate Showdown soon. It looks like the promotion was set to start on 10/13. We're checking to see if we can change the date now.

      Comment


        #4
        Re: The Reef VUDU code redeeming issues

        Originally posted by Shinsaku View Post
        I entered the code from The Reef Blu Ray for VUDU and it comes up as invalid. Please help!
        Could you PM your code to me? I'd like to take a look.

        Comment


          #5
          Re: The Reef VUDU code redeeming issues

          Thanks DanielH for looking into this for us.

          Comment


            #6
            Re: The Reef VUDU code redeeming issues

            Each should now be up for redemption. If the code is still invalid, wait about 20 minutes to redeem.

            Comment


              #7
              Re: The Reef VUDU code redeeming issues

              Originally posted by DanielH View Post
              Each should now be up for redemption. If the code is still invalid, wait about 20 minutes to redeem.
              there is another code its a dual pack two headed shark attack and megashark i think is the name of it. I sent in a support request for checking the code. There is a few other movies that were in the blue-bin that may have issues aswell but the reef, turtles and the megashark is the 3 i got and all 3 didn't work earlier.

              Comment


                #8
                Re: The Reef VUDU code redeeming issues

                Originally posted by mgfloy03 View Post
                there is another code its a dual pack two headed shark attack and megashark i think is the name of it. I sent in a support request for checking the code. There is a few other movies that were in the blue-bin that may have issues aswell but the reef, turtles and the megashark is the 3 i got and all 3 didn't work earlier.
                Could you post your case number?

                Comment


                  #9
                  Re: The Reef VUDU code redeeming issues

                  Originally posted by DanielH View Post
                  Could you post your case number?
                  131002-000054

                  the movies are 2 headed shark attack and mega shark vs crockasaurus.

                  the code seems fine but when you redeem it says "failed to create promotion"

                  Comment


                    #10
                    Re: The Reef VUDU code redeeming issues

                    Originally posted by mgfloy03 View Post
                    131002-000054

                    the movies are 2 headed shark attack and mega shark vs crockasaurus.

                    the code seems fine but when you redeem it says "failed to create promotion"
                    2 Headed Shark Attack isn't in the field just yet, even though the code is valid. Since it launched early, it may take a few days to get this fixed. We'll keep you posted.

                    Comment


                      #11
                      Re: The Reef VUDU code redeeming issues

                      Is there any more word on Awkward being activated to be redeemable yet ?

                      Comment


                        #12
                        Re: The Reef VUDU code redeeming issues

                        Originally posted by ydkjman View Post
                        Is there any more word on Awkward being activated to be redeemable yet ?
                        Looks like this is working now.

                        Comment


                          #13
                          Re: The Reef VUDU code redeeming issues

                          The Reef is still not redeemable. Any idea as to when it will be?

                          Comment


                            #14
                            Re: The Reef VUDU code redeeming issues

                            Originally posted by Shinsaku View Post
                            The Reef is still not redeemable. Any idea as to when it will be?
                            I'm checking on The Reef now. I'll see if we can get this opened up as soon as possible.

                            Comment


                              #15
                              Re: The Reef VUDU code redeeming issues

                              The Reef is now open, and can be redeemed.

                              Comment

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