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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    #61
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Mission Impossible 2 [Blu-ray] is now identified correctly as well.

    Comment

      #62
      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      The Superman Anthology Blu Ray Set does not recognize the discs that are available as separate purchases.

      I have tried to convert Superman the Movie Expanded Edition, Superman II Donner Cut, and Superman Returns and none recognize.
      My set is the Region Free version from England, but the content is the same as the US version. The UPC on my box reads 5051892046794

      I can also confirm that Lord of the Rings Expanded Blu is now fixed, as is the Star Trek Original Motion Picture Set.

      Comment

        #63
        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Knocked Up- Unrated Blu Ray (UPC 025195045834) only shows up as the theatrical version. Can't report it since I have the theatrical in my account already.

        Funny People: Blu Ray- Unrated and Theatrical (UPC 0251950532723) Only gives the option for Unrated.

        Comment

          #64
          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          The Road Warrior 8 83929 31640 3 "We are in the process of manually verifying your disc"

          Comment

            #65
            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            YES!!!! \o/

            I added the Star Trek movies and the LOTR EE movies to my cart!

            Hey Dan (or other Vudu person), two questions:

            First, should we delete or update our posts here reporting issues with discs once they're solved? Would that help?

            Also, for both of these the first disc I put in gave me the option of all the movies in the set, so I just kept clicking "Add disc" with that disc in the drive to add the movies in the two box sets. It only occurred to me afterwards that this might mess up disc identification for you, is that the case? (I have a 400-disc jukebox player, so it's kind of a pain to remove discs, scan them, replace them, wait for Gracenote lookups on my jukebox player, then correct anything I had customized before.)

            Comment

              #66
              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              For Harry Potter and the Deathly Hallows Part 1 (BD + 3D BD), it stills says "There was a problem while verifying this disc", but I did try the 3D disc and it identified it as HPDH Part 2! (Which, of course, I already own, so I can't report it.)

              This is the only movie in the series we don't have on Vudu, so it's really bugging me!
              Last edited by MaxH; 10-28-2013, 04:24 AM. Reason: Fixed the acronym

              Comment

                #67
                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                dodgeball unrated finally read as unrated
                salt unrated gives you the option between both unrated and rated

                Comment

                  #68
                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  I just retried all of the ones that were not working. Below are still not fixed.

                  Below are Blu-rays still mapping to the incorrect title:
                  Bourne Supremacy > Bourne Identity
                  Bourne Ultimatum > Bourne Identity
                  Full Metal Jacket > Barry Lyndon
                  Matrix Revolutions > The Matrix
                  Oceans Twelve > Oceans Thirteen
                  Pitch Black > Chronicles of Riddick
                  Underworld: Rise of the Lycans > Underworld (DVD)

                  Below are Blu-rays coming back as Theatrical or as a DVD instead of Blu-ray:
                  Dawn of the Dead > Dawn of the Dead (Unrated) (DVD)
                  Hitman (Unrated) > Hitman (Theatrical)
                  Max Payne (Unrated) > Max Payne (Theatrical)
                  Taken (Director's Cut) > Taken (Theatrical)
                  Troy (Director's Cut) > Troy (Theatrical)

                  Below are Blu-rays don't have an option for HDX:
                  The One > SD
                  In the Name of the King (Unrated) > (Theatrical) HD
                  House of Flying Daggers > SD

                  Below are Blu-rays not being recognized and are asking to confirm.
                  Italian Job > Doesn't Recognize
                  Knockaround Guys > Doesn?t Recognize
                  Never Back Down > Doesn't Recognize
                  Passion of the Christ > Doesn't Recognize
                  Superman/Batman: Apocalypse > Doesn?t Recognize
                  Ultimate Avengers > Doesn?t Recognize

                  Comment

                    #69
                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    True Grit (2010), UPC: 032429094728 - "There was a problem while verifying this disc"

                    Comment

                      #70
                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Nightmare on Elm Street 5: The Dream Child - part of the Nightmare on Elm Street Collection DVD UPC 0 94043 47882 6 - Unable to identify the disc. Only one not identified.

                      Comment

                        #71
                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Found out a lot of mine were fixed but these.

                        Street Kings 2 Unrated (blu+dvd)02454372028780 - blu shows as the first Street Kings, it also came with a DVD version that it couldn't recognize that I sent in info for.
                        Machete (blu) 024543758952 couldn't recognize
                        Knocked Up Unrated (blu) 025195045834 shows theatrical
                        What's Your Number Ex-Tended Edition (blu+dvd) 024543751137 Blu shows as theatrical, dvd is unrecognized
                        Hijacked (2012) dvd is unrecognized, no idea where the case for it went so no upc. It has been for last couple months. It's a crappy movie so probably saving me 5 bucks anyways.

                        Comment

                          #72
                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Men In Black, original BLU RAY (UPC: 043396252418) reads as Men In Black 3
                          I Know What You Did Last Summer BLU RAY reads as the sequel, I Still Know What You Did Last Summer
                          Megamind BLU RAY/DVD COMBO Doesn't recognize disc.

                          Comment

                            #73
                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Blu-ray's misidentified as DVD's (Correct Title's)

                            Animal House (1978) - 0 2519207293 2
                            Carlito's Way (1993) - 0 2519204688 9
                            The Incredible Hulk (2008) - 0 2519213898 0
                            Mission Impossible 1 (1996) - 0 9736119894 1
                            Mission Impossible 3 (2006) - 0 9736082944 0
                            Spy Game (2001) - 0 2519505366 2

                            Comment

                              #74
                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Originally posted by Jad s View Post
                              Blu-ray's misidentified as DVD's (Correct Title's)

                              Animal House (1978) - 0 2519207293 2
                              Carlito's Way (1993) - 0 2519204688 9
                              The Incredible Hulk (2008) - 0 2519213898 0
                              Mission Impossible 1 (1996) - 0 9736119894 1
                              Mission Impossible 3 (2006) - 0 9736082944 0
                              Spy Game (2001) - 0 2519505366 2
                              What movies are they each being recognized as?

                              Comment

                                #75
                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                They are the correct titles, they are just being identified as DVDs.

                                ie: I load "Animal House" Blu-ray and its identified as "Animal House" DVD. I get the choices of converting to SD for $2.00 or HD for $5.00

                                Comment

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