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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by pghflyer View Post
    From Oct 2013 and Megamind still isn't working......
    If you have the BD/DVD combo pack, the DVD works but not the BD. That's only $1.50 more if you have 10 or more, and you could always try to ask support for a credit for the difference.

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Two more titles that come up There was a problem while verifying this disc:

      My Best Friend's Wedding Bluray UPC 5050629524116
      A Perfect Murder Bluray UPC 883929241224

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        I have a 1 disc widescreen Gladiator DVD that is not being recognized. ISBN 0783292554, dvd 90667

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          I finally got SCARFACE blu ray to read correctly. It was previously reading as 1932 SCARFACE movie.

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            "Mortal Kombat" Bluray - UPC 794043143120

            It is recognized as DVD not Bluray and as such wants $5.00 to convert instead of $2.00.

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Both the Hard Rain and the From Dusk till Dawn Blurays say in the Vudu to go app that they're not eligible...Even though they are according to the list. (don't remember seeing this one yet but sorry if it's been posted already)

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                And, even though it's on the list now, the Faculty DVD still tells me that it's not eligible for D2D conversion.

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  why does it take so long to get movies corrected?

                  i tried doing hunger games catching fire but its still not recognized.

                  also didn't see it on the list but ender's game has the same issue

                  as does battle for the planet of the apes and the 2001 planet of the apes movie (both from the collectors set with the bust of Cornelius) but my stand alone copy of the 2001ish planet of the apes worked just fine.

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Spirit: Stallion of the Cimarron (blu-ray) - There was a problem while verifying this disc.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Is this thread still looked at? Is it worth adding titles? How often do I have to keep checking to see if the movies are being updated? Here are a few more that are not recognized/working:

                      Borat - DVD
                      We Were Soldiers - DVD -only supports conversion SD for some reason
                      Redemption - Blu-ray (Jason Statham)
                      MASH - DVD

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        "We Were Soldiers" is only available as SD on VUDU, for that reason it will only redeem as SD.

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Here's some more "There was a problem while verifying this disc":

                          Out for Justice DVD
                          Hard To Kill DVD

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            All blu-rays that don't work but are indicated as part of the program

                            Annie (1982)
                            Shakespeare in Love
                            Jerry Maguire
                            Nativity Story
                            Legends of the Fall (recognizes as DVD only)

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Dude Where's My Car DVD (There was a problem while verifying this disc)
                              Phone Booth DVD (There was a problem while verifying this disc)
                              Piranha DVD 2010 (There was a problem while verifying this disc)
                              True Stories DVD (There was a problem while verifying this disc)

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                Another title that has had hiccups for awhile: French Connection 2 DVD recognizes as French Connection 1
                                Also Clerks, Chasing Amy & Dusk till dawn still not working.

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